L' AGENCE Napa Valley - Napa, California

Kinnereth W.

Florence and her team at L’ AGENCE set a high standard for real estate professionals!
We recently worked with Florence to purchase our first house. From beginning to end (which ended up being only just over a month!) Florence was very clear with her communication and has a very sharp sense of the Napa market. She proved to be an excellent negotiator and we are so happy with the overall experience.
Florence is active in the Napa community and often hosts volunteering opportunities and community education. She is a very genuine person and that comes through in her interactions with clients who all become friends!
We highly and without reservation recommend Florence.

Andrea F.

Florence went above and beyond in every way to help us find the perfect home. She was patient, thorough and accessible. We trusted her fully and were not disappointed. It truly felt like we had the same end goal throughout the entire process. Florence was realistic and knowledgeable and thanks to her we ended up the best first home we could have asked for!

Reynaldo D.

Florence is a consummate professional. If you are looking for someone that is understanding, reliable, creative and ethical, then Florence is your Agent! Buying or selling a house can be a challenging experience. We are so grateful to have met and had the pleasure of working with Florence Ropelewski.
From the start she handled every junction calmly, clearly and on our behalf. She listened and followed through. Florence tracked every large and small detail as she moved through the process with us. We were demanding and determined, and she stayed right there with us guiding us toward our goals and wishes.
We found a great family to take over our jewel, and the roll out was fast and rewarding. Florence became a friend that we admire, and we could not have found a better professional to partner with in this very personal adventure! Thank you, Florence.

Mary J. D.

In selling a home, when it comes to choosing a realtor, many factors come into consideration, including knowledge of the local market, dedication to the sale, availability, and willingness to get to know the client and their goals. Florence excelled in all of these areas, but particularly in the latter two, which were the most important to us. She was personally available 24/7 for any questions that came up, to review prior conversations, and often times just for reassurance and to hold our hand. When the local market took a downturn with a marked decrease in home sales accompanied by a high inventory, she was able to switch gears effortlessly and come up with several different plans to get our house sold. She spent a lot of time getting to know us and discerning our priorities. Ultimately, when we did get an offer, she guided us through some difficult financial decisions, reminding us throughout of our ultimate goal. Without her guidance and expertise , we suspect our home would still be on the market. We cannot recommend her more highly.

Shaylan M.

Working with Nichole on the purchase of our home was a fantastic experience. We truly can’t say enough about her! Nichole was knowledgeable, patient, helpful and informative. From start to finish, she continued to bring value and make the process of finding a home feel manageable. We have worked with many other realtors in the past, and our experience with Nichole has been the best, hands down! Look no further. We highly recommend working with Nichole to find your Napa Valley home!

Katherine G.

I cannot recommend Florence and her Agency highly enough to do her incredible efforts justice. I decided to go with Florence after reading her stellar reviews, and knowing intuitively that having someone local to sell my Napa home was vital. Not only was I not dissapointed, I was blown away at the amount of work she out into my home as well as her expert advice given as she guided me through the process. I live out of state, I had two renters to vacate and the house needed so much work! Florence took care of EVERYTHING! I've never had a realtor be so involved, so dedicated and fo so much for me. It was a revelation. I didn't have to lift a finger, which came as a huge relief. On top of doing all the hard lifting, Florence developed a plan to generate excitement around my house that would allow for it to sell quickly in an otherwise stagnant market. I had been resistant to some of the things she recommend we do with my previous realtor, but Florence was able to explain the reasons for her suggestions in a way that made me see the sense in them and get on board. Her plan worked flawlessly. The investments I made in a) getting inspections done ahead of listing (no surprises to cause backing out) and b) fixing up and staging beautifully (making the house shine like a gem) and c) listing at a competitive price to generate a bidding war worked like a charm and we had an offer within hours at $50,000 above asking to secure the deal. I followed her advice even when part of me wanted to do less, invest less and ask for more, because I felt I could really trust her judgment. And it worked. She did all the work. I signed a few documents. I'm still in shock at how flawlessly the plan worked. It took less than 30 days from renters vacating to listing and getting the offer. I could never recommend Florence highly enough. She was just incredible. Oh!!!! AND she communicated with me everyday, explained every document, and was always available and attentive. If you want THIS experience, go with Florence.

Fernando L.

What a journey it has been. But it has a happy ending thanks to Florence Ropelewski and her amazing team at L’AGENCE Napa Valley in selling two of our homes in this tumultuous real estate market. You see, we did it backwards. We bought the new home first, a risky move, without regard to selling our existing homes in Napa and Concord. Now, with a cooling market, we were compelled to sell our properties as soon as possible. When it came to choosing our agent to represent our properties, only one name came to the forefront of consideration, Florence Ropelewski.

We met Florence several months earlier during an open house in the neighborhood. Right away we established an instant rapport. Her engaging attitude and thoroughness in her answers to our questions left a very favorable impression. She came across as professional, competent and trustworthy, as well as a great neighbor; we could easily see her representing us.

Florence’s expertise in the Napa market was evident from our first meeting. She provided detailed analysis of the trends, comps and the direction we should be focusing on. We also admired her transparency and honesty in telling us what we needed to hear, not just what we’d like to hear. When she suggested we make considerable improvements to the Napa house before putting it out into this challenging environment, she backed the pros and cons with concrete and compelling evidence, which was enough to get us on board. It was the right move. She brought in her expert builder and stylist, Ulrika Edin, who helped create this stunning transformation. This was further enhanced with on-point staging and photography, with the end result being a house worthy of gracing the cover of a coffee table book. Florence’s assessment of the true potential value of our home, and her ability to bring in the experts to transform and create a strong marketing plan which included digital and social media, strongly prepared us and our house for this daunting Napa market.

Having readied the Napa house, our attention now focused on bringing the Concord house to the market as well, but with different challenges. Our concern was whether its location would get the same in-person attention and expertise being located outside of Napa. Our fears were unfounded as Florence entrusted her colleague Joedy Michael to handle our Concord house; he was equally effective and personable to work with. Collaborating with Joedy, his outstanding communication and dedication advocating for us really stood out. Prompt and in-depth feedback from each showing and any interaction with potential buyers and their agents kept us abreast of what was working, or what needed tweaking to get to that level. Any problems that arose, some which were unpredictable and serious, were quickly handled by Joedy, with the assurance provided by Florence’s oversight and direction.

In the end, the journey was well worth it. The efforts and talents of both Florence and Joedy in transforming our homes, enhancing and showcasing through staging and marketing resulted in 2 offers for our Napa home, which required more effort and finesse, as well as 6 offers for the Concord house after two weeks on the market. Both places closed within three days of each other. In retrospect, it is incredible how far we have come, but we could not have done it without Florence and her incredible team. Their parting gift of custom photo books highlighting the best of our former Napa and Concord homes serve as a poignant reminder of this incredible journey we have taken together.

Dana K.

Florence was an amazing realtor to work with! Her and her team went above and beyond and took any stress of buying a home away. Her experience in the field showed and helped navigate us through the process. With extreme professionalism, Florence also made buying a home the best experience and we are truly grateful for all the effort she poured into us! We would highly recommend Florence to anyone selling or purchasing a home!