Landlord Management Inc - Burien, Washington

shanail S.

I've been renting from LMI for 18 years. Had 3 different property management managers during that time. Joe Sacco is the nicest one out of all of them! He has always been positive and cares about my family, asking how we are doing. Has always answered my calls and answered all my emails. And gave me a good reference when asked.

Not sure why the negative reviews.... and what people truly expect after a global economy shut down during Covid. Things are 100% different now and years later we have not recovered, people are different and everything costs way more, hello inflation!! Including maintenance (workers & supplies), not to mention finding companies that have maintenance experience in certain areas, (a lot retired and moved out of the Seattle area). My husband is a building engineer for a historical building downtown (property management & maintenance manager) and he has trouble with finding competent employees and maintenance companies when facilitating out projects, it can take weeks if it's not an immediate emergency. And this is a historical building on the cities historical list, that requires legal challenges to have things a certain way to code.

I will say that all the other places I have rented from in the past in Washington or in Montana in the early 2000's were about the same when it comes to maintenance of the properties time wise and professionalism. I did't see it as dragging feet or incompetence, it is what it is. I'm not sure what people expect when renting... you don't own the property, you rent so you have no control of the property management company or how they maintenance the property. This is true for anywhere you go. You can move when your lease is up and roll the dice on the next rental or go buy and pay for everything as an owner $ and contract your own maintenance companies. 😉

Keyah W.

DO NOT RENT WITH THEM. I can’t tell if Joe is sincerely inept or just lazy but the management of this property has been grossly negligent from the moment they took over 15 days into our lease. We were duped—the management company before hand were warm, communicative, and friendly. So you could understand our surprise when a strange lady shows up to tell us she’s taking over management of the property and then a week later Joe shows up grumpy marching into my house with his disgusting shoes on to view the state of the property. We’ve had a hole in our roof for 25 days in the winter! We’ve only made a handful of maintenance request 8 months into our lease eland every single time Joe drags his feet. Today we found mice droppings on our cutting board built into the kitchen and we already know the run around is going to start for getting an exterminator out here. Do not do business with them.

adam B.

THE WORST EXPERIENCE I HAVE EVER HAD WITH A LANDLORD!!! We are currently renting a property from Landlord Management. The rent is extremely high, even for our neighborhood. We stay because the neighborhood is nice and it is close to our kids school. HOWEVER the house is in disrepair and getting worse every month.
Just like all property mangers, LM had cleaned the place up very nice. They told us that they would maintain the trees, but everything else was our responsibility. We have been in our house for 4 years and LM has never trimmed the trees once. Any request to do so has been completely ignored.
All of our drawers and cabinet doors are falling out and LM refuses to respond to emails about that. The doors are falling out of their hinges and any emails or calls about that are met with silence. There are several leaks in the roof, one resulting in black mold. After months of emailing, LM sent out a guy to put a tarp on our roof that is an eyesore and has now been there for months.
Our property Manager’s name is Joe Sacco. At best, he is condescending. At worst he is verbally abusive. I have overheard him yelling at my wife before.
Whenever LM finally gets around to fixing things, they send out inept repair men who refuse to call before showing up (this is a problem because i have 3 lids, one of which is an infant that takes naps and is easily woken up by loud repair men) and refuse to follow safe Covid protocol. Any fix they do is the bare minimum, with the cheapest materials and done with bad attitudes. I am a maintenance man by trade and I would be fired if I did the quality of work and customer service they do.
During the winter, our underground oil tank leaked all of our oil out. It was like pulling teeth to get LM to do anything about it, despite the fact that I have 2 young kids and an infant in the house. When they finally did something, LM hired a crew to crudely instal an external tank, drilling 2 oversized holes in our garage wall and running copper lines to the furnace. In the process, the company lost $500 worth of oil from our tank. LM refused to refil the tank to its original level and never compensated us for it.
All in all, I am not sure if this is true for all of Landlord Management or if it is specific to Joe Sacco, but AVOID THIS COMPANY’S PROPERTIES AT ALL COSTS!

Melinda F.

We had been looking for a house for 4 months. We found a perfect one under this management company. We called and made an appointment.. They were there when we arrived, and took us on a tour. Four days later, the paperwork was signed, and the keys were handed out. Best day ever. Thanks Joe.

Jacqueline S.

Always helpful! prompt responses when we have had issues. Renting with them has been great for the past couple of years.

andrew S.

About as incompetent as you can get, you couldn't get a callback from them and always had to follow up.

BENJII B.

My Landlord Lord Good

Rafael C.