LandlordSolutions - Tacoma, Washington

Heather H.

Beware: This Company Cost Us Our Dream Home and Put Our Personal Information at Risk

I cannot recommend this company to anyone—renters or landlords alike. Andrew's gross incompetence, mismanagement, and lack of accountability cost us the opportunity to rent our dream home. Despite confirming we wouldn’t be moving forward with the application, they still ran my background check without authorization, ignored clear documentation, and provided contradictory information about missing applications and unverifiable employment that was later proven false.

Landlords: Do yourself a favor and stop using this service. Their unprofessionalism reflects poorly on your listings and will drive away qualified tenants.

Renters: If you’ve used this company, monitor your credit and bank statements closely. Within 72 hours of submitting my personal information, I’ve already had to decline two attempts at fraudulent charges. This company is not only careless but potentially dangerous to your financial security.

I’ve reported them and flagged the charges, but I strongly urge others to steer clear of this scam.

Stephany H.

I have dealt with Andrew over the last few days while doing a screening for a home.
He has been the most unpleasant and unprofessional person to deal with.
He also "misheard" one of our references which costed us getting the home.
I wouldn't even recommend this company to my worst enemy.
If I could give this company negative stars I would.

Josh L.

Jim thinks he is the best in the world and as everyone else said, he is rude. He does not know how to talk to his clients and even listen them. Don’t go to this attorney who never wants to listen to you. I paid him for consecutive 9 months on each step of eviction and still no solution to my problem he has. Avoid him as much as you can.

pree K.

Jim is call him president of the company he is very rude and aggressive behavior can't really understand landlord situation and start treating you like your his little child and he is your dad. Very rude person. Took $725 from me just to serve my tenants and said well take over this situation and you don't need to worry about anymore. When I try to talk, what's update he got so rude to me like he knows me from long time. I have never spoken to him, my first time and he was so rude to me. He call him president of the company he is ripoff. Now told after all this that he can't work with me. Because took my money in 2 weeks of work. Please 🙏 don't use this company. Your going to get nothing done. They're so expensive too.

Lesley M.

I am a Community Manager for a property in Auburn, and when Andrew called to get a rental verification, he did not provide a simple introduction. He went straight to "I need a fax or email to send over a rental verification form," no, please, and thank you. Once I gave Andrew my email, he did not say thank you. He just said ok. Incredibly unprofessional, and I would not recommend it to anyone.

Rachel S.

Andrew helped me, and while he/they was quick to send our tenant screenings, he/they was pretty rude. I had to call back because I didn’t understand something, and he/they was even more rude and seemed extremely annoyed that I didn’t understand something he/they didn’t explain. Made a challenging day for my family, even harder.

David P.

Jim is the worst attorney in the whole Pierce county. Please do not trust his words. He will let you speak anything.
His assistant Sarah and Heather are all story makers so stay away.

Chuck H.

Jim is the rudest, self serving, egotistical person I had the unpleasant meeting with. I have never met such “know it all” disrespectful individual in my life. If you want to be abused have a conversation with him/Mr Jerk!