Lang Landscape, LLC - Black Creek, Wisconsin

Bill B.

I had two separate experiences with Kyle and his crew at Lang Landscape this past year and I could not be more satisfied with both the work as well as the ease of working with them. They were great with communication on what was happening and when it would be happening and did everything they said they would do on both occasions for the two separate projects. In addition, their work is phenomenal.

Troy R.

We have used Lang Landscaping for several years and have always been extremely satisfied until our recent and final project with Lang. Kyle (the owner of Lang Landscaping) came out early 2019 to provide us with a quote on having our lower patio re paved due to shifting and sinking ground. The quote came back and we agreed to the project. Early 2020 Kyle came back out to finalize the overall plans and we decided to only reinstall half the patio pavers not the full patio as originally quoted. Kyle agreed and said he would be in touch in Spring to start the project. We were also told by Lang that we would be one of the first on their project list. Fast forward to this year. No calls from Lang as spring went by. In early May we reached out to Kyle (after numerous calls) and he said in 2 weeks they would begin the project. Two weeks later no Lang. Once again, we had to reach out again to Kyle and he said two more weeks. Finally, on June 15th the crew arrived to do the work. The work was completed, and the bill came. The bill was for the exact same amount quoted for Lang to do our complete lower level patio and also included a granite boulder lift wall (which ended up being a row of boulders) but we were happy with that. We called and text Kyle again numerous times regarding the bill with no response. Then finally several weeks later he responded and acknowledged that he didn’t realize the boulders were not done but no mention of a revised quote for doing only 1/2 the patio as we discussed in person on Jan 2nd. He offered to look at the bill and talk to us about it. Again, a week and half went by , we called and text Kyle, and no revised bill came. Finally, today (July 14th) Kyle emailed us with a revised bill (No call ). Subtracted was $237.05 from the new bill and added was a fee of $28.94 to stake a rhododendron (that had fallen over ) which Lang themselves planted last spring! We paid the bill today but will never again do business with Lang Landscaping. Lang has been extremely disappointing as we had been faithful customers. Through this process they treated us as though we didn’t matter as a customer anymore. They could have cared less what we were feeling as long as the bill was paid, and they received their money. In addition, the last words on Kyle’s email today was “ the revised invoice will not be changed again”…. No “thank you for your business” or anything. This was a clear reminder to us of Lang’s new business ethic. It was a slap in the face. It’s a shame Lang has turned into an uncaring company as people are actively looking to support family owned businesses which is what we were doing. My advice and review , for what it’s worth, I would definitely think twice before using Lang for any projects.

Jean R.

I’ve stopped at Lang’s twice. First for witch hazel, which they had and it’s perfect. One died and they replaced it, no question. The second time for Wolf River apple trees. They didn’t halve them, but referred me to two others that might. Visited both and purchased from both, and told them I was referred by Lang. I appreciate their helpfulness.

Joseph T.