Laura Bertolacci, Broker - Christie's International Real Estate Sereno - San Carlos, California

Salma B. Chaudhary

If you are looking to work with an agent who understands the market, knows undisclosed details of every location, and will prioritize you as a client – you can find no one better than Laura Bertolacci.
She is fantastic at what she does. She took the time to get to know us and understand our requirements. She promised that she would find us the perfect home and worked relentlessly until she delivered on that promise. Her goal was not just to get us to close on the house, but to get us to close on the RIGHT home – this was apparent when she stopped us from making offers on homes that had shortcomings that we had overlooked. Her positive energy kept us hopeful that we would find the right home, even in the bleakest moments in this extremely competitive market. One of her most commendable attributes is that during the entire process, she made us feel like we were her only clients (and we know for a fact that we weren’t).
She has an expansive network of contacts and is well respected in this industry. We know that our journey with Laura does not end with finding our home as she will forever remain our go to person for any of our property related needs. Thank you Laura!!

Thomas Bingham

Selling our mother’s home was going to be a huge challenge. Most of us lived far away, the house was full of stuff, and lots of things needed TLC. Laura was recommended to us by a family friend and we could not be happier with the journey and with the outcome. Laura has a great team of vendors to address every possible issue, from roof to floors to landscaping, from major projects to cosmetic–the team was quick to respond, did excellent work, and was very competitively priced. She communicated every step, which was especially comforting given our distance. It’s difficult to imagine a smoother experience, from our initial contact through the closing of escrow. If you are looking for someone with tons of experience, an accurate perception of the market, and who will be with you at every step, you need to seriously consider Laura. She’s the best!

David Morton

When our mother passed away, my brother and I became the co-trustees of her estate, including her house, which was almost 80 years old. After extensive research and interviews, we selected Laura because of her superior ratings and reviews and because she made it clear that she would be the only contact we would need to communicate with, keeping the communication process simple. As it turned out, her communication was stellar. She replied promptly to emails, texts, and phone calls and kept us apprised of progress. We were amazed at how quickly and efficiently she had the home ready for sale. She had a very good gardener landscape the yard, a talented painter paint the garage floor and walls, and multiple professionals repair plumbing and electrical issues. We went with her recommendation to have the home staged. Wow, what a difference. The house sold very quickly, with multiple offers over the asking price. The whole process was very efficient and smooth.  It was clear we made the right decision to work with Laura. We were extremely happy with Laura and highly recommend her.

Grant Duncan

We had an excellent experience working with Laura to sell our house. From the start, she demonstrated a deep understanding of the market, especially when it came to pricing.

Unlike other agents who only pulled comps from our immediate area, she recognized the need to look beyond to account for our smaller-sized property, which was the approach we were aligned with because of the house size.

Her project management skills were top-notch, ensuring everything stayed on a tight timeline and moved forward quickly. We also appreciated that she had a network of reliable vendors for various tasks, saving us the hassle of vetting multiple service providers—over six different types in our case!

She timed the market well for when to list, resulting in a quick and successful sale at an above-market price.

Even after the sale, she stayed involved to ensure everything went smoothly through escrow. We would absolutely work with her again and highly recommend her to others looking for a skilled, proactive, and market-savvy realtor. Feel free to reach out with any questions.

Maurine Xavier

Laura was the quintessential professional from beginning to end. She invited us into a vision for selling our home that was beyond what we imagined.

She knew what it would take to quickly sell our home, and she was spot on!

Laura and her expansive team transformed our 1990’s home into being inviting and modern. Her relationships, positioning and sales strategies set us up to receive multiple offers within days of listing.

We so appreciate Laura and her wisdom, expertise and commitment to excellence.

R & M

James Lockhart

Laura is a truly outstanding realtor. She combines extensive experience, a willingness to put in a tremendous amount of time and effort in preparing a property for sale, a vast knowledge of the local real estate market, and a great eye for design. She worked with us on the sale of a duplex that had a lot of deferred maintenance issues and was filled with a lifetime of possessions. She worked with her extensive team of vendors, contractors, and tradespeople to clean out, repair, recondition, and fully transform the aging property into an attractive and appealing home. She managed and coordinated EVERY DETAIL of work including clearing the property, arranging inspections, putting on a new roof, repairing dry rot damage, tenting for termites, installing new doors and windows, refinishing floors, complete painting inside and outside, installing new lighting and plumbing fixtures, and landscaping. She brought in high-end, beautiful staging, arranged high quality professional photography, and held open houses. The duplex sold quickly at asking price while nearby similar properties sat on the market. I am happy to give Laura my highest recommendation. You could not find a better realtor!

John Fioresi

Laura came recommended to me by multiple friends when my mother passed away. From the minute I spoke with her on the phone I could tell she was the best realtor for us.

Not only was it apparent that she was successful in the real estate market, she also has tremendous vendors to get things done needed at the house to help it sell. Fortunately we needed only a moderate amount of work done, and Laura had scheduled it immediately and done quickly.

It went to market within 2 weeks of our initial meeting looking great, priced correctly and sold within 3 weeks of that meeting. This was during the uptick in interest rates and low inventory, proving once again we had chosen the best person for the job.

Her real estate acumen was apparent and well documented by anyone who has ever worked with her. What I found just as important was the compassion she had for us during our grieving. It helped make the process of selling mom’s house easier and she always knew how to navigate sensitive situations with the greatest of aplomb, and I thank her for that.

If you’re looking for someone who is an expert in the industry, strategic, meticulous, a great staff and excellent vendors for any kind of project needed to finish and sell a house, you have found her.

Thank you Laura for helping us navigate the biggest asset mom had, and being a great support during an emotional time.

John

Emily Mangini

We LOVE working with Laura! She is knowledgeable, communicative, and an amazing advocate for her clients.

Laura is also a fount of knowledge. Not only can she answer any and every real estate question, but she is also a design and home repair whiz. She really got to know us and helped us visualize the potential of the listings we were visiting -- what we could do to fix the lighting here, update the bathroom there, etc. In that same vein, she was always honest and realistic about what could be done and if she saw a red flag or something about a home that wouldn’t meet our needs.

Laura is also incredibly connected and respected in the industry. Working with an agent who has a great rapport with other agents matters, and we definitely reaped the benefits of Laura’s reputation. She also has a vendor for anything and everything home-related you could possibly think of and if you don’t think of it, Laura will make sure you do. As first-time home buyers, this was helpful beyond measure.

Laura and her team are also incredibly responsive, communicative, and biased for action. You might get outbid on a house, but you’ll never be outpaced with Laura on your side. Laura’s be-ready-and-act-quickly strategy was a huge factor in us getting our home.

If you want to buy a home in the Bay Area, work with Laura. She’s a genuinely good human being and amazing at what she does.