Market Basket - Franklin Lakes, New Jersey

Address: 813 Franklin Lake Rd, Franklin Lakes, NJ 07417.
Phone: 2018912000.
Website: marketbasket.com
Specialties: Gourmet grocery store, Butcher shop, Caterer, Cheese shop, Deli, Fish store, Grocery store, Supermarket.
Other points of interest: Delivery, In-store pickup, In-store shopping, Onsite services, Great produce, Wheelchair accessible entrance, Wheelchair accessible parking lot, Bakery, Flowers, Food, Organic products, Prepared foods, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards, On-site parking.
Opinions: This company has 430 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of Market Basket

Market Basket 813 Franklin Lake Rd, Franklin Lakes, NJ 07417

⏰ Open Hours of Market Basket

  • Monday: 7 AM–7 PM
  • Tuesday: 7 AM–7 PM
  • Wednesday: 7 AM–7 PM
  • Thursday: 7 AM–7 PM
  • Friday: 7 AM–7 PM
  • Saturday: 7 AM–7 PM
  • Sunday: 7 AM–5:30 PM

Market Basket Overview

Nestled at

813 Franklin Lake Rd, Franklin Lakes, NJ 07417

, Market Basket stands out as a comprehensive gourmet grocery store and much more. With a phone number 201-891-2000 and an online presence at marketbasket.com, this store is a one-stop shop for a variety of shopping needs.

Specialties and Services

Market Basket prides itself on its wide range of specialties, catering to diverse customer preferences. It's not just a grocery store; it's a gourmet grocery store, boasting a butcher shop, caterer, cheese shop, deli, fish store, and a full-fledged supermarket. Additionally, they offer a bakery, flowers, organic products, prepared foods, and an array of deli and prepared food items. Their commitment to quality is evident in their great produce section and services like delivery, in-store pickup, and on-site shopping. For those with mobility issues, the entrance and parking lot are wheelchair accessible, ensuring a hassle-free shopping experience.

Facilities and Amenities

In addition to its extensive product range, Market Basket offers several facilities that enhance the shopping experience. A bakery and flower shop add a personal touch to your purchases. The store is credit card and debit card friendly, accepting various forms of payment including NFC mobile payments. For convenience, they provide on-site parking and options like in-store pickup and delivery services. The wheelchair accessible entrance and parking lot demonstrate their commitment to inclusivity.

Customer Feedback and Experience

Despite its diverse offerings, recent customer feedback has highlighted areas for improvement.

One review mentions a disappointing return visit due to a rude staff member and subpar sandwich quality.

However, it's important to note that the average opinion on Google My Business is a commendable 4.5/5. This indicates that while there have been issues, the store generally maintains a high standard of service and product quality.

Recommendation for Potential Visitors

If you're considering visiting Market Basket, it's worth noting that their range of services and wide selection could offer a superior shopping experience. Despite some recent customer concerns, the overall positive feedback suggests that many visitors find great value and quality there. To make the most of your visit, consider taking advantage of their delivery or in-store pickup options, especially if you're short on time. Given their comprehensive offerings, including fresh produce, organic products, and prepared foods, Market Basket could be a fantastic choice for your grocery needs.

To explore their full range of products and services, or to place an order for delivery, we highly recommend visiting their website at marketbasket.com. Here, you can discover more about their offerings, plan your visit, or even place an order for quick and convenient pickup. Market Basket seems ready to welcome you back, offering a blend of quality products and exceptional services. Don't let a single negative experience overshadow the many positive aspects of this versatile store. Give them another chance and see for yourself the extensive variety and service they provide.

👍 Reviews of Market Basket

Market Basket - Franklin Lakes, New Jersey
Cheryl W.
4/5

I hadn’t been here for a few years and I must say it was a major disappointment to return. the gentleman, at the deli counter that helped me was rude. Annoyed with me because there was no sign on the salad, so that I could give him a specific name. I was pointed it out to him. However, he was getting impatient, when I was pointing out exactly where it was in the case and telling him the ingredients. Then the sandwich he made me was horrible. The bread was not fresh. So I won’t be returning. Their quality has diminished and it’s just not worth another trip. Far better options out there

Market Basket - Franklin Lakes, New Jersey
Martin A.
5/5

Very good fresh fruits and vegetables. I like the fish/butcher department deli and the cheese department. A little bit on the pricey side. I’ve been coming to this market for 21 years. I recommend it. Martin

Market Basket - Franklin Lakes, New Jersey
Jeff B.
5/5

We have been shopping at Market Basket for years. The store has everything you need. The best is their burgers. They are delicious made on the Barbq. They have a wide selection of bakery and seafood prepared and fresh fish. Go and shop there.

Market Basket - Franklin Lakes, New Jersey
Joe J. J.
3/5

Been going here for years. Recently noticed how quickly the prices have skyrocketed. Last month I purchased breaded flounder in the seafood department and they have a great selection. Last month the price was 12.99 a pound. Stopped back the day after Christmas and the price was 19.99 ? I’m an avid shopper there especially in the seafood department. I was stunned by the amount of price increases there. That’s like almost a 70% increase 😳. Also stopped buy in their meat department as those prices went through the roof as well.

Market Basket - Franklin Lakes, New Jersey
Patrice N.
5/5

There is no other place that I will go for meat, vegetables and fruit chicken fish specialty items. I just can’t think of another store. Their food is wonderful. Their meat is restaurant great the people who are working there obviously enjoy their jobs because I have been going there probably for 30 years and I still see some of the same people we have grown up together this is trulya wonderful place to go and when the holidays come, there’s no other store I’m going to go to to get my special dinners and fish, etc. I can go on and on and I guess I have.

Market Basket - Franklin Lakes, New Jersey
Des K.
3/5

My clients wanted to get lunch from this location and when I arrived I seen it was a supermarket with a decent size deli that served food. I parked in the lot and walked in. I picked several sandwiches and for myself I got the shrimp, rice and vegetables. I paid at the register and left. When I got to dig in I had to add a lot of seasoned salt for it to taste to my liking. The food was just ok.

Market Basket - Franklin Lakes, New Jersey
Debbie F.
3/5

I had a party catered recently from Market Basket. I had been to several catered events but never used them myself, and since I was looking for a cocktail party menu I decided to give them a try. My husband and I met with Nancy months in advance and she was lovely and very helpful. With plenty to choose from we were confident we would be happy, especially since we also arranged through MB to have a server and bartender the night of the party.

#1 The servers were both OUTSTANDING. They catered to our every need allowing us to truly enjoy my party and our guests.
#2 They arrived on time and brought every single thing they would need to set up and serve, and then some. Gorgeous platters and baskets, garnishes, utensils...everything.
#3 One of our menu items was sliced Filet Mignon on toast. They heated and sliced this in my kitchen, giving us a perfectly cooked filet (though oddly sliced) and served it on sliced baguette which was not toasted. Tasty, but kinda weird.
#4 The food was plentiful and pretty. More than enough for my guests.
#5 My other hot menu items, chicken skewers, mini crab cakes, stuffed mushrooms, were only OK. The chicken was very dry,, crab cakes were all filling, no crab, and the mushrooms were very overcooked. So all of that was VERY disappointing. Cold apps and antipasto were nice.

Finally, MB charged my on file credit card extra time for each server citing overtime (which we never asked for or needed). When I questioned this, George, who I had no dealings with prior to the final emailed invoice, stated that it was in the fine print that I had signed. Now that is just WRONG and to me, nothing but a greedy pull at squeezing even more money out of a customer. I hate feeling like I was taken advantage of, but that is exactly what that was. Our servers were wonderful and we tipped them generously, but never asked either to extend their stay. So to have an OT charge tacked on top of a very expensive bill was outrageously upsetting to me.

Final summation: I probably would not use MB again. I just don't think the food quality was what we expected for the money we spent. Again, the servers and presentation were top notch, but the food, not so much.

Market Basket - Franklin Lakes, New Jersey
Kristen L.
5/5

I have had my wedding and event planning business for nearly ten years. Market Basket is hands down the team you want on your special day. Nancy is the best. Takes amazing care of you and truly cares about your wants, needs and wishes. Her staff respects her so much that it trickles down and you will have nothing but the best service. George, George, Tricia and more are all beyond fabulous. They are always my first call when a client needs catering. If you’re looking for the best of the best, you found it. From the food, to the service to the staff. This is the caterer for you. Honest. Fair. The best. Thank you MB team for everything you do.

Go up