Monterey Financial Services LLC - Oceanside, California

Monterey Financial Services LLC: A Comprehensive Overview

Monterey Financial Services LLC stands as a dedicated loan agency situated in Oceanside, California. Located at 4095 Avenida De La Plata, Oceanside, CA 92056, the company provides a focused service centered around facilitating loan solutions for its clients. Their commitment extends beyond simply processing paperwork; they strive to build strong relationships and offer personalized support throughout the lending process. Reaching them is straightforward via their telephone number: 8004562225. For more detailed information and to explore their services, visitors can access their website at montereyfinancial.com. The company prides itself on accessibility, offering a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a commitment to inclusivity and customer comfort.

Specializations and Services

Monterey Financial Services LLC specializes exclusively in loan agency services. This specialization allows them to concentrate their expertise and resources on navigating the complexities of the loan industry. While they don’t offer a broad range of financial products, their core competency lies in connecting borrowers with suitable lending options. They operate as a crucial intermediary, working with various lenders to match clients’ specific needs with available programs. The agency’s goal is to streamline the loan application process, ensuring a smooth and efficient experience for their clients. They handle a variety of loan types, although the precise specifics are best confirmed directly with the agency. It’s important to note that their focus is on the agency side of lending, meaning they facilitate the process rather than directly providing the funds themselves.

Location and Contact Information

The physical address of Monterey Financial Services LLC is 4095 Avenida De La Plata, Oceanside, CA 92056. This location allows them to serve clients in the Southern California region effectively. As mentioned previously, the company prioritizes accessibility, providing both a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot, reflecting a proactive approach to customer convenience. For immediate assistance or to schedule a consultation, clients can contact the agency at 8004562225. Their website, montereyfinancial.com, offers a wealth of information, including frequently asked questions, contact details, and potentially client testimonials. The company’s online presence suggests a commitment to transparency and readily available resources.

Client Feedback and Reputation

Monterey Financial Services LLC maintains a significant online presence, with 2613 reviews on Google My Business. The average opinion received is 3.8 out of 5, indicating a generally positive perception among its clientele. While the distribution of reviews likely reflects a range of experiences, the consistent acknowledgement of helpfulness and responsiveness suggests a core strength of the agency. Specifically, there appears to be a noteworthy emphasis on personalized customer service, with many clients praising the dedication and assistance provided by their support team. A recent review highlights the value of reaching the support team even on holidays, showcasing a commitment to accessibility beyond standard business hours. The agency’s responsiveness and willingness to address client concerns appear to be key factors contributing to this positive feedback. It’s evident that the team at Monterey Financial Services LLC places a high value on building strong client relationships and ensuring a satisfactory experience throughout the loan process. The volume of reviews indicates a substantial customer base, further reinforcing the agency's established presence within the market.

Key Features and Benefits

• Specialized Loan Agency Services: Their singular focus allows for deep expertise.
• Dedicated Customer Support: Reports suggest a responsive and helpful team.
• Accessible Facilities: Wheelchair accessibility demonstrates a commitment to inclusivity.
• Convenient Location: Situated in Oceanside, CA, serving the Southern California region.
• Streamlined Loan Process: They facilitate the process efficiently.

In conclusion, Monterey Financial Services LLC presents itself as a reliable and customer-focused loan agency. Their specialization, combined with their commitment to accessibility and responsive support, positions them as a valuable resource for individuals seeking loan solutions. The substantial number of online reviews and the consistently positive feedback received further validate their reputation within the industry.

👍 Reviews of Monterey Financial Services LLC

Vincent B.

5/5

I would like to extend my gratitude to Serena G for her outstanding customer service. I contacted the support team due to issues with my account, and surprisingly, I was able to reach them on a holiday, for which I am very thankful. Serena was exceptionally helpful in assisting me with updating my account and resolving my concerns. I sincerely appreciate the support provided by Serena and would like to express my thanks for her assistance.

Genesis J.

5/5

Today I've experienced the epitome of quality customer service at its finest. Nicole B. reached out and offered her assistance in developing a debt repayment plan that works for me financially. She orchestrated our 30 minute conversation with financial wisdom, understanding, poise, and gentleness. This woman was so patient, relatable, and real. I felt holistically seen and not at all judged because of my situation. Nicole B. you've made a huge difference and a positive impact! Thank you for planting seeds of reassurance, support, and confidence that I can and will become debt free.

Christian M.

5/5

I had an amazing experience with Monterey Financial Lending Services, all thanks to Selena! I was dealing with a billing issue that had been causing me stress for weeks, and I wasn’t sure how to resolve it. From the moment Selena answered my call, she was incredibly patient, attentive, and professional. She took the time to thoroughly understand my situation, explained my options clearly, and went above and beyond to resolve the issue quickly. Not only did she address my concerns, but she also followed up to ensure everything was set correctly on my account. Selena’s dedication to customer satisfaction truly made all the difference. Monterey Financial is lucky to have someone so dedicated and efficient on their team. Highly recommend their services, especially if you have the pleasure of working with Selena!

craig A.

5/5

Big shout out to Holly ! She helped me expeditiously with my concerns and made it an easy process to make a payment with no worries. I would recommend Montereys services due to the wonderful staff they have on hand.

Ashley T.

5/5

Selena Yancey Has been great! Explained everything to me and going above and beyond to help fix my issue. I’m not using them for collections but as the processor for a purchase I made so I can’t speak for the collection side of the company. Not a fan of not being able to wait to talk to somebody and having to leave a message but Selena has been great. When people in customer service don’t care, it is nice to find somebody who is nice and helpful! Breath of fresh air!

kevin J.

1/5

I called twice to pay my final amount, First time it didn't go through because my card expired, that's fine. Called back to try and with another card, for some reason that didn't go through. I called on 3/3/2025, to see what is going on. I was confused because they said it was insufficient funds, it was a credit card. Than the lady said we don't use credit card. Really? because my recuring payment is with a credit card, I asked to speak to a supervisor. She put me on hold and came back saying they will wave some fee. I asked her what happened to not be able to pay with a credit card, she said it was a different loan my bad. Than she stopped me and said I need to give a disclosure, saying if this doesn't go through, it might affect your credit negatively. Than I asked to talk to a supervisor again, they put me on hold, and told me they are at a meeting. Anything with Monterey financial, I am staying away. Here is some information to have in mind.

Alausa v. Monterey Financial Services, LLC (2023): Plaintiffs alleged that Monterey's debt collection efforts related to a timeshare membership violated the Fair Debt Collection Practices Act (FDCPA), the Fair Credit Reporting Act (FCRA), and the Truth in Lending Act (TILA). The court allowed the case to proceed on the FDCPA claim under Section 1692g. ​

There are more.

AHall

1/5

This company is completely untrustworthy. They will damage your credit report while lying to you to sell their service. I am outraged by their actions. Something needs to be done to stop these deceitful practices. I am extremely disappointed in every employee. Their dishonest behavior is unacceptable. One negative mark on my credit report will not affect my financial situation, and I am fed up with their dishonest methods. I hope they change their business practices.

Victoria B.

5/5

Customer service is great so far! I had some questions about my new account and spoke to Selena. She was very helpful and assisted me in quickly solving the issue I was having with my payments. Couldn't be happier with the service I got today.