Montgomery Air Freight Expedited - Birmingham, Alabama

Introduction to Montgomery Air Freight Expedited

Montgomery Air Freight Expedited stands as a notable player within the logistics and freight industry, specifically catering to the needs of businesses and individuals requiring efficient cargo transportation services. Operating from a strategic location in one of the major industrial and commercial centers of the southeastern United States, the company focuses on providing dependable freight forwarding solutions. Freight forwarding involves consolidating shipments, managing documentation, and coordinating the movement of goods across various modes of transport, including air, ocean, and ground. While Montgomery Air Freight Expedited's name might suggest a strong emphasis on air cargo, its core service remains freight forwarding, encompassing a range of specialized handling for diverse types of shipments. The facility located at 1531 Red Hollow Road in Birmingham, Alabama, serves as the central hub for its operations, allowing it to serve not only the local region but also customers across the country and potentially internationally, depending on the scope of their partnerships and network. The company's presence on the digital landscape is facilitated by its website, mgmair.com, and its active listing on Google My Business, which currently displays 23 reviews, averaging 3.3 out of 5 stars, offering potential clients insights into the service experiences reported by previous customers.

At its core, Montgomery Air Freight Expedited's primary specialty is freight forwarding service. This service is critical for businesses involved in import/export activities, manufacturing, distribution, and even for individuals shipping valuable or oversized personal items. Freight forwarders act as intermediaries, leveraging their expertise and established relationships with various carriers (airlines, shipping lines, trucking companies) to arrange the most efficient, cost-effective, and timely movement of cargo. Their responsibilities often include:

• Booking space with carriers based on the cargo's dimensions, weight, and declared value.
• Handling the necessary customs documentation, which can be a complex and time-consuming process.
• Packing and consolidating shipments to optimize space and ensure security.
• Unloading, customs clearance, and local delivery arrangements at the destination.
• Providing tracking information and status updates throughout the shipping journey.

Depending on the volume and nature of shipments, forwarders like Montgomery Air Freight Expedited might offer additional services such as insurance, warehousing, value-added services (like labeling, kitting, or assembly), and consolidated shipping options to reduce costs for smaller consignments. The company's specific capabilities, including air cargo expertise (hence the "Air" in its name), express delivery options, or specialized handling for hazardous materials, perishables, or oversized equipment would need to be confirmed through direct contact or the website.

Location and Facilities: Logistics Base in Birmingham

Montgomery Air Freight Expedited is physically situated at 1531 Red Hollow Road in Birmingham, Alabama. Birmingham is a significant city located in Alabama, known for its industrial base, particularly in automotive, aerospace, and healthcare sectors, as well as its growing population and economic activity. This strategic location within the southeastern United States can be advantageous for a logistics company, potentially offering access to both regional markets and major transportation networks, although specific details on proximity to major highways, airports, or intermodal facilities should be verified.

Operating out of a dedicated facility is crucial for a freight company. While specific details about the size of the warehouse or the types of loading equipment available weren't provided, a typical freight forwarder's facility would house areas for cargo consolidation, documentation processing, secure storage for incoming/outgoing shipments, and administrative offices. The facility's Wheelchair-accessible car park, Wheelchair-accessible entrance, and an on-site Toilet indicate a consideration for accessibility, ensuring that the premises are usable by a diverse clientele, including those with mobility impairments. This focus on accessibility reflects a commitment to accommodating all customers, not just a general operational detail, which can be a positive point for businesses or individuals who prioritize such features. For potential customers researching the location, the Birmingham address provides a concrete point of contact, allowing for direct visits, phone inquiries, or meeting arrangements.

Contact Information and Online Presence

Effective communication channels are vital for any service-oriented business, and Montgomery Air Freight Expedited provides clear avenues for contact. The official telephone number is listed as 205-591-9400 (2055919400). This direct phone line is the primary method recommended for inquiries, order placements, or addressing specific concerns. It allows for immediate, personalized interaction with the company's staff, who can provide tailored advice based on the unique requirements of each shipment.

For digital engagement and information retrieval, the company maintains an official website at mgmair.com. While the specific content and capabilities of this website weren't detailed, a standard freight forwarder website typically includes sections such as:

• An About Us page describing the company's history, values, and expertise.
• Detailed Services offered, specifying the range of freight forwarding options available.
• International & Domestic Rates, possibly with online freight quote tools.
• Shipping Guides and resources explaining the process, documentation requirements, and timelines.
• Contact information beyond the phone number, potentially including an email address or physical address map.
• A Track Shipment feature for customers to monitor their cargo's journey.

The presence of a website enhances the company's accessibility and professionalism, allowing potential clients to gather preliminary information before making initial contact. Customers can review the service offerings, understand the process, and even get a sense of the company's reputation before deciding to engage directly.

Customer Feedback and Reputation

Understanding what previous customers think is a crucial factor for anyone seeking to utilize a freight forwarding service. Montgomery Air Freight Expedited maintains an active presence on Google My Business, a platform widely used by consumers and businesses to find and review local services. According to the available data, the company has accumulated 23 reviews on this platform. While the volume of reviews suggests some customer interaction, it is relatively modest compared to larger, more established shippers.

The average opinion across these reviews is 3.3 out of 5 stars. This rating indicates a general perception that the service is adequate but falls short of being consistently excellent or outstanding. A score of 3.3 suggests that while some customers might have been satisfied with the speed, reliability, or customer service provided, others have likely encountered issues such as delays, communication breakdowns, errors in handling, or pricing concerns.

When researching a company like Montgomery Air Freight Expedited, potential clients are advised to examine these reviews critically. Look not only at the average rating but also at the specific comments and criticisms leveled by reviewers. Different individuals and businesses may prioritize different aspects (e.g., cost, speed, customer service, ease of communication, handling of specific types of cargo). Recent reviews are generally more indicative of current service quality than older ones. A low average rating warrants further investigation through direct contact or by seeking additional references if feasible. It is also prudent to consider that the review selection on Google My Business might not represent the complete spectrum of customer experiences.

Conclusion and Recommendations for Potential Users

Montgomery Air Freight Expedited, operating from Birmingham, Alabama, offers freight forwarding services as its principal offering. With contact details readily available, including a phone number and a website, potential clients can initiate inquiries and explore their services. The company provides basic information about accessibility features at its location, demonstrating consideration for all customers. However, the average rating of 3.3/5 from 23 Google reviews warrants careful consideration.

For individuals or businesses seeking freight forwarding solutions—whether for air, ocean, or ground transport—Montgomery Air Freight Expedited represents one option. Before committing to their services, it is highly recommended to:

• Contact them directly via phone to discuss specific shipping needs, obtain detailed quotes, understand their processes, and ask about any concerns highlighted in past reviews.
• Inquire about the specific services they offer beyond basic freight forwarding, such as express delivery, customs clearance expertise, insurance options, or specialized handling for certain goods.
• Request references if possible, although this might not always be offered by smaller companies.
• Compare their offerings, pricing, and reliability against other freight forwarders in the Birmingham area or nationwide.
• Pay close attention to the level of customer service experienced during initial interactions, as this can often reflect the quality of support provided for ongoing shipments.

Freight forwarding is a complex service area where reliability, communication, and expertise are paramount. While Montgomery Air Freight Expedited might meet the basic criteria of providing the necessary service, a thorough investigation through direct engagement and review analysis is essential to determine if they align with the specific requirements and expectations of the customer seeking their services.

👍 Reviews of Montgomery Air Freight Expedited

Claud R.

1/5

Absolutely terrible experience with this company. They delivered my warranty item and waited until the last day of the window they had to deliver it. It sat on their dock for 7 days. It finally arrived, broken and damaged well beyond repair. Now they are contracted to pick it back up and return it, so that the original shipping company can send out a replacement, and they are once again waiting until the last day they have within the 72 hr window, to come by and pick it up. Find another company for your shipping needs. You will be sorely disappointed with MAF.

Virgilus L. L. 0.

1/5

This company must be a sham. Low level employees and even lower level management.
If u ever get hit by one of their trucks, be sure to establish an attorney first. Because this companies insurance will give ur claim to a 3ard party company to take care of ur claim. And then a 4th......I've already lost my job because my car was parked in a restaurant and the driver dragged my car 2 spaces....don't use this company for anything..

Raquelle S.

1/5

If you can avoid having anything delivered by this company then avoid them like the plague. Instead of backing in or even pulling in my actual driveway they pulled along my main road, got my delivery out, and then told me they couldn’t pull it across my driveway because their pallet jack wouldn’t move. Completely incompetent. If I could leave a review with zero stars I would

Cecil D.

2/5

Overall, I will have to say my experience working with this company recently was very lackluster. I ordered a TV through amazon and it was shipped through this company. The drop of was a bit annoying as I had yo wait a week to have it delivered, although thats not out of the ordinary for such a large item. My problems started when I had tto have the item shipped back do to some quality issues. For a pickup, they do not have scheduled times only days. In be other words you are required to be available from 9-5 throughout the entire day for the driver to pickup your item. Secondly when I set up the appointment I was tood I would recieve a call 30 mins before the driver gets there. I scheduled it on Wednesday the first week and never heard from them. I had to wait until Thursday to set it up again cause i worked the rest of the week and they're closed on weekends. I called them minday and set up a pick-up for Wednesday or Thursday and still never heard from them. Again I waited until that next Monday to set up a pick-up for the 3rd week in a row and simply asked if there was anyway I could ensure I was going torece recieve a call, that is when the receptionist preceeded to tell me they had personally called and left voicemails for me. But I told them I didn't receive any. They just said welo we'll have a driver contacet you when they are 30 minutes out and hung up on me. Luckily later that day I did receive a call from the driver who was already in my apartment, not 30 minutes out. But the driver was very nice and professional and the only reason Im rating this two star instead of 1. He was very polite and got my item loaded and headed out no issues.

Charles G.

1/5

Working with MAF has been one of the worst experiences. They were supposed to pickup a return order. They picked up a portion of it and then while I'm holding my 1 week old child, they ran to the truck and drove away. I repeat, They ran away while I was holding my 7 day old child! Absolutely horrible. One member of their team did not look fit drive.

TruthSeeker7

1/5

This company is a HORRIBLE!!! Unprofessional and late with deliveries. They deliver your items whenever they feel like. This company needs to go out of business!!! Do not have anything delivered from this company!!!

Jon W.

5/5

Everyone is very helpful and very professional with handling any type of freight.

Randi L.

1/5

Honestly if you see these trucks in public steer clear because they have no idea how to drive.