Moses Lake Rentals - Moses Lake, Washington

Moses Lake Rentals: A Reliable Equipment Rental Solution

For individuals and businesses requiring specialized equipment in the Moses Lake area, Moses Lake Rentals stands as a reputable and accessible option. Located conveniently at 937 W Broadway Ave, Moses Lake, WA 98837, this equipment rental agency has established itself as a trusted provider, consistently delivering quality machinery and exceptional customer service. Their phone number is 509-765-3273. Although they do not currently maintain a dedicated website, their commitment to client satisfaction is evident in their strong online presence and positive reputation.

Specialties and Equipment Range

Moses Lake Rentals specializes in providing a comprehensive range of equipment rentals to cater to diverse needs. While specific inventory fluctuates based on demand and seasonal requirements, they generally offer a selection of heavy-duty tools and machinery. Historically, they’ve been particularly noted for the availability of large-scale floor sanders, suggesting a focus on construction, renovation, and industrial applications. However, they are adaptable and willing to source equipment to meet particular project specifications. The company’s core competency lies in facilitating efficient project completion through reliable equipment access.

Accessibility and Amenities

Recognizing the importance of inclusivity, Moses Lake Rentals has invested in ensuring accessibility for all customers. The facility boasts a wheelchair accessible entrance and a wheelchair accessible parking lot, demonstrating a tangible commitment to accommodating individuals with mobility limitations. This dedication to accessibility extends to their operational procedures, ensuring that customers with disabilities can seamlessly navigate the rental process.

Customer Service and Operational Efficiency

Feedback consistently indicates a strong emphasis on customer service at Moses Lake Rentals. Numerous reviews highlight the helpfulness and willingness of the staff to assist customers. Specifically, one customer noted the invaluable assistance provided with unloading heavy equipment, emphasizing the personalized and considerate approach taken by the team. This willingness to go the extra mile fosters a positive customer experience and contributes significantly to their reputation. The agency's operations are evidently designed to minimize downtime, allowing clients to complete their projects expeditiously. Their proven ability to handle large equipment rentals quickly is a significant benefit for those facing tight deadlines.

Positive Customer Feedback – A Summary

The company maintains a substantial presence on Google My Business, with 95 reviews offering valuable insights into the customer experience. The average opinion is 4.3/5, reflecting a broadly positive perception of the services offered. While specific comments vary, recurring themes include praise for the equipment's functionality, the speed of the rental process, and the courteousness of the staff. Several customers specifically mention the effectiveness of the floor sanders and the speed at which they were able to complete their work. The willingness of staff to assist with loading and unloading, especially with heavier items, is frequently cited as a key differentiator.

Practical Information for Potential Customers

• Location: 937 W Broadway Ave, Moses Lake, WA 98837
• Phone: 509-765-3273
• Services: Equipment rental agency
• Accessibility: Wheelchair accessible entrance and parking lot
• Equipment Types (Historically): Floor sanders, heavy-duty tools, industrial machinery

When considering Moses Lake Rentals, it’s advisable to contact them directly to confirm current equipment availability and to discuss specific project requirements. Due to the nature of equipment rental, booking in advance is strongly recommended, particularly during peak seasons. Furthermore, prospective renters should inquire about insurance coverage options to safeguard against potential damage or loss. The company’s commitment to both equipment quality and customer support makes them a worthwhile resource for individuals and businesses operating within the Moses Lake region.

Overall, Moses Lake Rentals presents itself as a dependable and considerate choice for equipment rental needs. Their accessibility features, coupled with a demonstrated focus on customer satisfaction and efficient operations, contribute to a positive and hassle-free experience. The strong positive feedback reinforces their position as a valuable asset to the local community.

👍 Reviews of Moses Lake Rentals

Small T. G.

5/5

Rented few huge floor sanders, worked great. Got the job done pretty quick, much faster than other options, tell you what. Customer service was great and the guy helped me unload it, since it’s so dang heavy.

Nichol D.

4/5

We rented a rototiller for the first time. It was huge! It worked very well though, the price seemed fair, and the staff was friendly and helpful. The one problem we had though was when we rented a landscaping (aka leveling) rake the same weekend. It was so beat up that the entire middle (a third of the rake) didn't make contact with the ground on a level surface, and it was the one in the best shape. It pretty much defeated the purpose we needed it for. Thankfully though, it was only $6 to rent for the day, so it wasn't a big loss. I'll definitely still be a repeat customer.

Harris T.

1/5

Prices are almost as high as pro rental (who carries new or close to new equipment), but the equipment is all old and generally worn out or defective in some way. For example, I just paid full price for a dump trailer rental that didn’t have a tarp. When I brought it up I was told I could go buy a tarp myself. The staff can be unprofessional and generally aren’t helpful.

S W.

1/5

Called at 430pm multiple times and nobody answers the phone

Anatoliy G.

2/5

Decent service. Rented a rotary tiller for one day. Worked fine, had no maintenance issues with it. Had to clean off the tines, since they were wrapped with seaweed and twigs from previous owner. Went in to drop it off the next day and upon paying for the rental, the cashier, Denise, says my total is $107.10. I give her my card and I end up getting charged a total of $111.37. I ask her about the charge and she stated that technically they don't need to state the debit card charge since it is posted "everywhere", with an emphasis on "technically". The issue is not that I payed an extra few bucks, but the fact she intentionally avoided telling me the actual total to make a few extra dollars. Defiantly a company that's just about making money, and not about serving the people of Moses Lake.

Steven M.

5/5

With the attention that they gave me and the quality of the equipment, why would I go anywhere else. Trencher dug up to 3 feet deep and we did not sweat!

cynthia L.

5/5

I rented a little Wonder high weed mower because my back yard was a jungle(weeds and grass over 4 foot). I'm not the best at using machinery. They took the time to explain how it worked. I have arthritis and physically not in great shape... not gonna say it was easy(for me), but I was able to get my large back yard done, with time to spare on the 1/2 day rental. They were super nice and super fast delivering the equipment and picking it up.

Kalani C.

5/5

Got everything I needed for my reception here and they were very helpful. They have all kinds of stuff for any event. I forgot my linens an everything in Seattle an went in crying overwhelmed and they were so kind an thoughtful and helpful to me I really appreciate all of you and thank you for everything you did for me. Definitely recommend to all.