MyStorage.com - Rogers, Arkansas

Address: 1250 W Commons Dr, Rogers, AR 72756, United States.
Phone: 4792798013.
Website: mystorage.com.
Specialties: Self-storage facility, Automobile storage facility, Boat storage facility, RV storage facility, Storage facility, Trailer rental service.
Other points of interest: Identifies as veteran-owned, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Debit cards, Credit cards.
Opinions: This company has 33 reviews on Google My Business.
Average opinion: 4.5/5.

Location of MyStorage.com

MyStorage.com, located at Address: 1250 W Commons Dr, Rogers, AR 72756, United States, is a highly recommended self-storage facility that offers a variety of storage solutions for your personal and business needs. With a phone number of Phone: 4792798013, it is easy to get in touch with them for any inquiries or assistance.

Their website, Website: mystorage.com, provides detailed information about their services, pricing, and availability. MyStorage.com specializes in Self-storage facility, Automobile storage facility, Boat storage facility, RV storage facility, Storage facility, Trailer rental service, making it a one-stop-shop for all your storage needs.

One of the unique features of MyStorage.com is that it identifies as veteran-owned, showing their support and appreciation for the military community. Additionally, they have wheelchair-accessible facilities such as car parks, entrances, and seating, making it convenient for people with disabilities. They accept debit cards and credit cards for payment, providing flexibility and ease of transaction.

MyStorage.com has received numerous positive reviews from satisfied customers. With a total of 33 reviews on Google My Business, they have an impressive Average opinion: 4.5/5. This high rating reflects their commitment to providing excellent customer service and quality storage solutions.

Reviews of MyStorage.com

MyStorage.com - Rogers, Arkansas
Phoenix Sheppard
1/5

The security gate has been broken for years, and animals consistently get into the climate controlled buildings. When I contacted the customer service, they assured me they were working on the problem and I should stay with them, however years have proven that untrue. Since the change from "Family Storage" to "MyStorage", the quality of service has decreased considerably. They removed my 24 hour access after the change as well. When Animals have 24 hour access to your storage unit but you do not, that is embarrasing. There are zero employees on-site, and the staff disregard all concerns you raise and blatantly lie about the security and functionality of locks and the gate. I would not recommend this company to anyone.

MyStorage.com - Rogers, Arkansas
Pete Deemer
5/5

We live outside the US for work, and so we put all our belongings into storage here. The owners are SUPER helpful and friendly, and the facility is brand new and seems very secure and well looked after. Plus the owner is retired military which we greatly appreciate of course. We also really liked the climate control because we didn't want to come back to a bunch of moldy stuff. Anyway, we HIGHLY recommend Family Storage of Rogers.

MyStorage.com - Rogers, Arkansas
Mary Aguayo
1/5

My experience was wonderful until it changed hands. There is not a valid phone number to call, I am out of state and my things are in storage. I have emailed, chatted and called (too many times to count). My bill has always been paid automatically, something happened when they changed hands. They finally called me, I was able to straighten out the same day with my card company and have not been able to reach them since. The next day, they sent me a 10 day default letter via email, yet have not responded to any of my attempts at contacting them in three days. I am not a happy camper.

MyStorage.com - Rogers, Arkansas
K.R. Knapp
5/5

I think they called their business “Family Storage” because that’s how they treat you! The husband and wife team seem like wonderful people, and their prices are extremely reasonable. Other storage places quoted much higher rates. My new unit is actually clean! I’ve always had to sweep out dust, leaves, and dead bugs when I got a new unit with other places. I’m so glad I happened across their website during my google search. I would highly recommend this business to anyone.

MyStorage.com - Rogers, Arkansas
CJ Fraze
5/5

Lance, Faye and all employees of Family Storage are amazing. They all go out of their way to assist you with every need. We are so very happy with their service since we moved to Rogers. If you need a storage you need a storage here!

MyStorage.com - Rogers, Arkansas
Ron Evans
5/5

Hands down the best value in NWA! The cleanest, most secure facility that I have ever used! Lance goes above and beyond to ensure you are taken care of every step of the way. You don’t have to look anywhere else because Family Storage of Rogers is the best you will find!

MyStorage.com - Rogers, Arkansas
Dina Chaviano
5/5

LOOK NO FURTHER! Awesome family owed and operated business! Friendly and helpful, and they will do their best to accommodate your needs. Brand new business with clean and climate controlled storage options. U-Haul rentals and large vehicle storage also available.

MyStorage.com - Rogers, Arkansas
An M
1/5

This company is owned by a unique industry fraudster. Lance, the owner, will make it impossible to make payments. He claims to have a website E commerce friendly for account profiles and payments ( simply not true), He will pretend to be interested in preserving and protecting your families belongings. Instead, he will rummage thru your locker without permission to establish values of your per belongings. Lance, will encourage you not to have urgency when paying your bill (the good guy, no worries just stop by when you can), Warning, it's all part of a sell scheme. FYI- lance, has a full blown case of amnesia, Do not expect any type of consideration or honor from Family storage. No paper work, no worry's, Lances, preference to set the trap. Plus charge you double rent, add $100s a month in penalty's (claiming his wife manages dishing out emotional pain). Just when you think your stuff is safe. Boom, it’s auction time! And here's how that works.... *You call your friendly neighborhood family storage buddy Lance to catch up, update contact info, pay your account balance. •Lance says, no worries I'm busy now call back tomorrow. *Tomorrow, you receive an account bill. Not for $175.00 but instead for nearly $900. ($847.00). It says pay in full or we go to auction. *You call Lance, confused and upset. Lance say, "No worries at all, that's my wife's doing, you see no one has paid their bill since late September, so she's cleaning house".. No worries Ricky, "call me back next week, I will remove all late fees and make adjustments". Ok Lance, “what about the threat of auctioning my families two storage units of life long belongings"..Lance, no worries I will take care of that. Call Lance, three days later. Friday January 27, 2023. Hey Ricky, it's 4:30 I just left the office can you call back Monday. Sure no problem. *I call back Monday, Jan 30, Lance, how it's going. "Well, I'm not at the office it's nasty out", R "would you like me to call back after Feb 1, so we can settle up our accounting to include Feb bill". lance, "sure that's perfect". *I call back Friday February 3, @ Approx 2:30 central time. Secretary, answered, "I'm sorry Lance is not in, my I help you". "Please ma'am, we are trying desperately to make an account payment we received a nasty text over a week ago stating a path to auction our belongings if we didn't pay"."Please have Lance call us". As, we are very concerned we keep getting pushed off, please dont auction r belongings". "In addition we have requested an email of our account statement several times to no avail". "No worries Ricky, I will have Lance call yoU"... *Text message received from Lance late Friday February 3, 2023. Dear xxx, if i do not receive payment in full for $847.00 not one penny less we will auction all of your families belongings (including your $20k recording studio equipment you make your living with, your wife's family heirlooms priceless, the Italian leather couches still in the boxes worth $10k, plus all our families personal life long belongings), on February 11, 2023. Says a guy, last seen shipping a passed man’s personal art collection to Christies Auction in New York, to scope a jack pot. sadly, from what I understand illicitly taken from I tried to buy the family Bible to track down the rightful owners. That has been a wild goose chase since. Last I heard I could purchase it for $85.00 which I agreed to. *Since Feb 3. 2023. We have tried to call Lances cell phone office number countless times this week 2/6-2/11/23. Begging, for a call back or a simple path to pay our balance. PayPal, cash app, link anything any way. Praying for a peaceful resolution. •Conclusion: it's now Sunday Feb 12, 2023. We have not heard one word from Lance. He banks his dis honest moral scheme/practice remains protected behind applicable storage laws. However, those federal and state laws sue have due applicable due process accountability procedures to adhere too. No one has the right to unlawfully steal from the American dream. “ We the people", still have "Constitutional amendment rights.

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