Narrows Property Management - University Place, Washington

Dindar N.

As a contractor who has worked closely with Narrows Property Management, I can confidently say they are top-notch property managers who always prioritize the best interests of the property owners they represent. Their team is professional, responsive, and diligent in maintaining the properties under their care.

When it comes to repairs and maintenance requests, Narrows Property Management carefully evaluates each situation to determine the most cost-effective and necessary course of action. They understand that property owners have budgets and investment goals to consider. While this approach may occasionally lead to some tenant dissatisfaction, it's important to recognize that not all requests are reasonable or financially viable from an ownership perspective.

To tenants: please keep in mind that property managers often have to balance competing interests and make tough decisions. A declined request doesn't necessarily reflect the quality of management, but rather the realities of operating and maintaining rental properties.

In my experience, Narrows Property Management excels at communication, tenant screening, and protecting the long-term value of the properties they manage. They are a reliable partner for property owners and work hard to provide a good living experience for tenants within the constraints they must operate under.

I frequently recommend their services to friends of mine, especially those who have recently become accidental landlords due to wanting to keep their current home with a low interest rate while buying a bigger house. Narrows Property Management is the perfect solution for those who find themselves in this situation and need a trusted company to manage their rental property.

I highly recommend their services to any property owner looking for a management company that will treat their investment with care and professionalism.

Andrew H.

Narrows property is a joke. They take on illegal leases and try making tenants pay illegal fees/charges. Narrows does not have the tenants best interests in mind.

April F.

Narrows Property Management has managed my rental properties for several years. I have found them to be easy to communicate with and fast to respond to both landlord and tenant issues. As a landlord, they have timely re-rented properties with quality tenants, completed regular thorough inspections, and provided quick issue resolution for work order requests.

Ryan H.

I have several properties with Narrows Property Management and they are simply the best. They treat all of properties as their own and their team is super professional and well versed in all of the laws and codes related to property management. Whether you own one door or multiple I would feel comfortable referring anyone to them.

Violeta E.

I love Narrows Property management team. They take care of everything on your property. From cleaning to transition of a new tenant, to being the main communicator with the tenant, to advertising the property. They are a valuable asset to my portfolio and could not do this without them.

Ray H.

I currently live out of state and that required me to partner with a property management company since 2016. In Jan 2022 Narrows PM assumed the contract to manage my properties. I was very happy with my previous company - they did a good Job, so I was nervous for this change. I spoke with NPM multiple times and got the feel that their team was part of my team. The transition went flawlessly and Narrows hit the ground running. They have been 100% on the ball with repairs including negotiating a warranty roof repair on an 8 year old roof, working with some tenants thru difficulties (IE Covid fall out) and keeping me up to date as well as staying on top of managing my properties. I feel fortunate to have them on my team and I count on them to routinely inspect my properties and provide me advice as needed. Narrows PM has been GREAT, and I look forward to a continued relationship with them. 5 gold stars!! Thanks Team!

Ashlyn C.

I moved into a home, that had previous issues , and I was essentially charged for them to get fixed because it was plumbing and electrical issues that were pre existing, I like the realtor Abby who moved us in, but that was about it. They discriminate against people who are lower income, and charge you for things that shouldn’t be your responsibility. I really was patient, when we FIRST moved in the power went out in half the house because my son plugged a vacuum cleaner into the wall. It was one nightmare to the next from the time we moved in. I have never had such a horrible experience in my life with a manager. I have always had good reviews and good relationships with my past landlords. These people are not who they appear to be whatsoever.

Kyle S.

Narrows was fantastic. We rented from them for 4 months while remodeling a house and couldn’t have been happier. They were friendly, responsive, took care of any maintenance items quickly, and and were always available for any questions we had.