Northshore Rentals LLC - Madison, Wisconsin

Amanda S.

This was a wonderful place to live. Apartment was good sized and affordable. The maintenance staff were prompt in taking care of my maintenance requests. The office staff were friendly, helpful, and answered all my questions. Definitely recommend!

Kylie

Wish I could give it a 0 star. Worst place EVER don’t rent from here. Run as far away as possible. It smells terrible inside. When moving out they will get you on EVERYTHING just so they don’t have to give deposit back. This place is terrible.

Mai T.

Northshore Rentals is a wonderful place to live and the example of a management company I've always wanted to have. I initially came to PACKTENN on a whim with the intentions of it only being my temporary home so I never fully settled in however, I did ended up fulfilling my full term contract. Had it not been for my need to be closer to family, I would have wanted Northshore Rentals to be my leasing company forever. All the staff were extremely professional, attentive, responsive, helpful and thorough. The apartment building and landscape were well cleaned and maintained by housekeepers and landscapers. The unit itself had quality materials, appliances, lighting fixtures and aesthetics. All tenants I interacted with were so friendly. Occasionally, it was expected to hear sound in the halls as I walked by but once I was in my unit, I couldn’t hear any neighbors. My apartment was facing Packers Ave which could be loud at times from speeding drivers but that was not in the control of the leasing company. Just pointing it out that if noise is an issue for you then maybe facing Packers Ave will not be the best fit. The location is very accessible to downtown, Sun Prairie and the Westside. If you’re looking for a Northside apartment, I highly recommend renting with Northshore Rentals.

Jonny F.

The management is piss poor. The apartment has high turnover, they don’t put air on in the hallways either during Spring or Summer. They micromanage your very existence with banning door mats. I’ve been here almost three years, and I am counting the days to get the hell out of here!

R K.

On January 15th, 2023 I called Maintenance and asked if they could go into my apartment to double check if I had possibly left my curling iron on. I had been out of town and was too late to turn back around. I had $300 worth in cash sitting on my kitchen bar stool. I was informed my curling iron was not on and that I would be charged $55 for the inconvenience fee which I was aware of. I came back home to see that my $300 in cash was missing. I called maintenance and asked if he knew where the money had gone. He responded that I must’ve left my door unlocked before he came in and someone else took it and that he did not take it. His story did not add up. I said I would check my cameras (at the time I did not have any cameras inside of my apartment though if he took it he’d return it to avoid any reports made against him). The next following day the office was open, I informed them of the situation and they had let me know that someone had returned $245 in cash. As I mentioned earlier the fee to be charged to have maintenance is $55, which had seemed to be already taken out of my money. They then charged me two times ($55) for the inconvenience fee on the online portal. I decided not to make any police reports since the money had been returned and believe there would no longer be any issues moving forward.
I indeed decided to then get a camera put into my apartment.
A month later my heater stopped working, I let the office know and it took them 2 months to fix my heater. During the winter.
I then proceeded to get noise complaints from my apartment saying that I had been making loud noising as if I was partying until 2am. I have two jobs, one is day shift and the other is 3rd shift. From my 3rd shift job I do not get home until approximately 4am. I do have footage of me coming home at this time. The only time I did make loud noises was in the beginning of my lease for my birthday in August of 2022. I take full responsibility for that, after that I made sure to be more mindful & to not let it happen again.
I decided best thing I would do for both myself and the office was to end my lease early because I no longer felt welcomed. My lease ended in July. I decided to leave in April. I thought leaving my tenancy there would be the end of these issues though I have been proved wrong.
On May 12, 2023 i applied for a new apartment and had this location as my previous rental history. they had gave me the worst housing reference to the property manager and sabotaged my chances of getting approved. thankfully i had four other rental references that would vouch otherwise. Not only that the property manager was willing to hear my side of the story and got the ‘okay’ to approve my application for the new apartment.
Overall, the office for North Shore seems to be extremely shady & mendacious. And has a lot of animosity towards me which is unprofessional & staggering.
If you plan to rent here, alter that decision.

Wiktoria M.

DO NOT RENT WITH THESE PEOPLE
PACKTENN2 Specific
I had a terrible experience with these people. I’ll go over the good first. The maintance staff are very freindly. The apts look nice and the bathroom is big. It’s nice that it is out of the way of most traffic and the same distance from the mall area and Sun Prairie. As far as the bad goes tho. I wasn’t able to tour the apt before hand due to personal circumstances which was fine with me. Although once I paid the security deposit and first months rent the ladies in the office always had an attitude. At no time did they offer to show me around when I picked up the keys. There was a hole in the tube when I moved in which was fixed within a few days but resulted in a noise complaint 🤦‍♀️ The thermostat broke and they asked me if I could fix it myself. When I told them no it took them over 3 weeks to fix by which time I had moved out. Once I did move out and still had a month left on my lease they stopped telling me when people were going into the apt. You can tell that everything is cheap material. The walls around the elevator show multiple cracks. The cherry on top… a package that was lost while I was still living there was finally delivered and when I said I moved out of state they asked me if they should “dispose of the package.” 🤨

Don’t bother wasteing your time with this headache of a company. Truly disappointed

J P.

DO NOT RENT HERE! Management was very disrespectful towards me mind you i’m a POC and my friend who also lives here is caucasian and we treated differently under the same circumstances. Management constantly filed complaints about noise on dates i were not home. During the summer I found multiple roaches inside the elevator ceilings and by the mailbox area, amazon will constantly put your packages on the outside door instead of inside the apartment building and constantly got stolen. Maintenance made multiple advances towards me to the point where i felt the need to file a police report, i couldn’t finish a one year lease here. I’d rather live in northport and darbo, damn near will pay rent at salvation army instead.

Debi L.

Management is very friendly and they are very prompt to do maintenance when you need it. The building is kept very clean and it's usually quiet a nice, quiet building.
People who live here are great. The only problem I have in living here is that it's usually very noisy outside. That's just my opinion though on the noise because it may not bother most people and you call always shut your window. Noise comes and goes and is not anything to do with Northshore Apartments.