OMEGA REALTY GROUP - Birmingham, Alabama

Keith Ayers

The deck outback collapsed on a Wednesday night. I took pictures and sent it in on a meld Thursday morning. A contractor was sent out that day, and they had the old deck completely tore down and removed by the end of day. Then they came back on Friday started the new deck and completed it on Saturday. It looks great.

Bubba chambers

The application was a hot mess to navigate, I even had my sister in law to help me ,she is a CEO of a business and she even was getting fed up with it. But we figured it out and missed a chance for a bigger apartment However the apartment we got is smaller yet we are very satisfied with it. I have not seen any bugs at all since we moved in and its a quaint apartment . We are satisfied . The Omega group was very patient with me and my questions ,and I had a lot of questions. But in all I'm very satisfied. Thank you Omega for all your help.

JV

Wasn't able to get far with this company. I had a viewing of a house scheduled in Huntsville, AL and when I showed up, the only key available in the locked box did not work. Multiple attempts to reach an actual human fell through as their automated system loops and eventually stops giving me options.

I finally got through to someone by selecting the leasing option and competent is the last word I would use to describe the people responsible for helping you. When I explained the situation, the lady I spoke to asked me if I had an appointment (which I would need in order to get the code to the key lock box) and then proceeded to tell me that I needed to contact the local office. I explained that I've already called repeatedly over the span of 20 minutes and just got the runaround then asked her if she had a number I could call to get ahold of someone local.

Shockingly and frustratingly, she said she didnt have that information and told me not to call leasing back. Further research using Google failed as the only number and office that shows up is the one I called, based in Birmingham.

Upon further inspection of the front porch, the house was not in good shape. The screen door was stuck open as the bottom hinge had been torn off the house. The outside looks like it hasn't been touched in months and looks unkempt.

If you are looking for somewhere to live and don't want to waste your time, avoid this place. If you want competent customer service, avoid this place. If you want to pay the correct prices for housing units, avoid this place. I am extremely dissatisfied and frustrated at their lack of resources and effort to work with potential tenants. If you're looking to waste your valuable time trying to acquire a livable and affordable housing by potentially getting to view and apply for overpriced, worn down buildings and dealing with a horrible automated system that is somehow more competent than the people working for them, you are at the right place.

Rose _123

RATSSSS!!! DO NOT RENT WITH OMEGA REALTY GROUP!!
Since we’ve moved in we had nothing but problems. This place is full of bugs and mold. We contacted them promptly and they never reached out. After many attempts they finally talked to us and basically told us to resolve the issue ourselves and it’s not their problem. They even CHARGE EXTRA FOR MONEY ORDERS!! Amongst other issues. DO NOT RENT WITH THEM!!
We had similar issues as other reviewer so I believe them. The pest control service is horrible and they hide behind the fact that “it’s a third party”

Monique Jackson

I've been a tenant since 2019 and I have yet to have any bad experiences with Omega Realty. Each service call has been taken care of in a timely manner. Even when it came to appliances needing replacing it was taken care of efficiently. I'm grateful to whomever owns the home I rent because there are owners and property management companies out there that don't care about their tenants. I will give Omega Realty a 10!

Audrey Jones

My thermostat went out and the vendor had it fixed within 10 minutes! He was so fast and very nice! Highly recommend!

Zoey Applegate

Currently a resident of Sylacauga Oaks Apartments & if I could give negative stars I would. The moving in process was fairly easy but that’s the only positive thing I can say about them. Omega Reality who manages these apartments are awful. They do not care about the issues in the apartments, and take their time responding to maintenance request. I currently have a mold issue, water coming out from underneath my floors, and one of my walls are soft and damp to the touch. I’ve called numerous times and keep getting the same response of they will send someone out soon. The only person who has been out to my apartment was hvac to fix the water leak, but omega still will not send someone out to even look at the other issues.

Brenda Sweatt

Great move in options smoothly as pie. I had no major problem, please fix the outside lights in parking lot. It’s not safe out here getting into cars and into the apartment. And storm damage over my apartment .