Pac Properties - Valencia, California

Introduction to Pac Properties

Pac Properties is a property management company located in Valencia, California. Situated at 25852 McBean Pkwy # 806, the company specializes in providing comprehensive property management solutions for a variety of commercial spaces. Their dedicated team focuses on offering a seamless and efficient experience for both landlords and tenants. They maintain a strong commitment to customer satisfaction and strive to build long-term relationships based on trust and professionalism. The company’s operations are supported by a user-friendly website at pacapartments.com, where prospective clients can access important information and contact the team directly.

Location and Accessibility

Pac Properties’ address is 25852 McBean Pkwy # 806, Valencia, CA 91355. This strategic location in Valencia provides convenient access to various business districts and transportation routes within the region. The property itself offers notable accessibility features, including a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating a commitment to inclusivity and accommodating diverse needs. These features suggest a modern and thoughtful approach to property management.

Specialties and Services

The core business of Pac Properties revolves around property management. This encompasses a wide range of services designed to streamline operations for property owners. While specific offerings may vary, typically these include tenant screening, rent collection, property maintenance coordination, lease administration, and financial reporting. The company's dedication to responsive communication and proactive management appears to be a key differentiator, as indicated by one client’s statement emphasizing their courtesy, professionalism, and responsiveness. They've demonstrated a notable ability to adapt and maintain service levels even during challenging periods, such as the COVID-19 pandemic, showcasing a resilient and customer-focused approach.

Client Testimonials and Reputation

Currently, Pac Properties has 4 reviews on Google My Business. Although the average opinion is 2/5, a single, detailed review highlights the company's consistently positive attributes – courtesy, professionalism, and responsiveness. This isolated feedback suggests the potential for improvement in overall customer satisfaction, possibly through addressing communication gaps or enhancing the tenant experience. However, the valued feedback of one client, who has utilized their services since 2014, underscores the possibility of strong relationships and positive outcomes when the company effectively meets client needs. The client specifically appreciated the suitability of their office space – a ‘perfect balance of professional space, natural light, and building amenities’ – indicating an understanding of the requirements for commercial tenants.

Key Features and Considerations

• Professional Property Management: A core focus is on handling the day-to-day operations of commercial properties.
• Client-Centric Approach: As evidenced by the positive feedback from one long-term client, a strong emphasis is placed on building relationships and providing personalized service.
• Accessibility: The presence of wheelchair-accessible facilities demonstrates an adherence to inclusivity and a commitment to serving a broad range of clients and tenants.
• Responsive Communication: The ability to navigate challenging circumstances, such as the pandemic, highlights a capacity for adaptability and proactive problem-solving.

It's important to note that while the single positive review mentioned a suitable space for an advertising/marketing business, the company's services likely cater to a broader spectrum of commercial properties. Further investigation into their service packages and client portfolio would offer a more complete understanding of their capabilities. Considering the limited number of reviews, it’s advisable for potential clients to conduct thorough due diligence and seek additional references before engaging Pac Properties’ services. The company's commitment to adapting to difficult circumstances, as noted by a satisfied client concerning the pandemic, should be viewed as a positive indicator of their operational stability and resilience. Their location in Valencia provides a reasonable base for serving businesses within the surrounding area, and the accessibility features are a welcome addition.

👍 Reviews of Pac Properties

Teresa T.

5/5

I have leased office space from PAC Properties since 2014 and enjoy the courtesy, professionalism, and responsiveness always received from their team. Even during the pandemic, I was impressed how they went above and beyond to accommodate tenants. I have leased several offices over the years, but none have been better suited for my advertising/marketing business than the PAC Property. My unit is a perfect balance of professional space, natural light, and building amenities. I am very pleased and highly recommend this company.

Reba V.

1/5

DO NOT RENT FOR THEM!!! I am currently a renter from PAC and my service dog has been getting attacked inside the building. Three separate occupations. We filed a written complaint after the first two, to which nothing happened. Then TWO WEEKS after our complaint my dog gets attacked again. When we asked if we could move out with a lease termination fee, they said no because "we are allowed time to rectify the issue, this is why the request to have the lease break fee waived was denied." WE COMPLAINT TWO WEEKS BEFORE THE THIRD ATTACK!! Save yourself the hardship and stay far away from this rental agency.

Carlos G.

1/5

No Hot water! No pressure in water! Water shut offs are constant! Stay away! Newhall location.

Bryce S.

1/5