Pinnacle Realty LLC - Prattville, Alabama

Jasmin Wells

I have been renting from this company since August 2024. I am beyond floored at how I have put in a work request for a whole month now for a large hole in the wall which is leading to pest control issues. Do you think they care. Nope. I am a good tenant and pay may rent on time just to deal with a property manager that could care less about this large hole in my bathroom wall that should have been fixed before I even moved in. I am so disappointed in this company as this is how you do business. Very disappointed that this company couldn’t care less of all the money that I’m putting into pest control because of this hole in my wall getting delayed week after week after week. C’mon you guys do better. Again very disappointed and dissatisfied.

Amber Lewis

I was seeking a rental property for my growing family on short notice. When searching the community, I found the PERFECT property. I contacted Pinnacle Realty outside of normal business hours, but Sarah responded almost immediately! She sent some information over to myself, I completed it, and I was approved within 2 days. The process was smooth.

Within my first month in the property, I had an A/C unit issue. I simply submitted my work order. Less than 24 hours later, Sarah had the issue resolved!

Sarah and her team are amazing and have been nothing short of incredible!

Patience Hall

I’ve been a tenant with this property since March 2024 and I’ve been having issues with rat droppings I hired cooks pest control to come out an lay traps, contacted the rent office an was told that they had a pest control company come out to check so with 2 company’s total neither was able to solve the issue the rat has tore away at the floor in the living room. as of last night 9/4/24 I seen another rat bigger then my foot and the rent office emailed me an said to get more trapsan that it is a tenant issue I have 3 small kids and I can’t put them at risk.

Mable Pernell

I have been an excellent tenant for over a year, now I'm pleading to have a tree removed from my walkway. I've been put of and lied to since the last storm. I can't push my grocery cart nor my rollator down walkway. Truly disgusted and surprised because it couldn't cost That much to clear a walkway. I realize it's all about the money, but how many days would YOU like stepping over a tree to leave your home?

Jannifer Lampley

My property manager wen contacted the tone of her texts seems condescending and rude I do my best to make the tone of my texts appear to be very respectful we have lived here for a little over a year and we pay on time every month and the initial refrigerator was very old and moldy we had to deal with it for over a week after moving in and then we got one that was an eye sore and the replacement was even worse and were told thats was wat we were to get so I don’t like Ms Watsons attitude she is rude and has put a bad taste in my mouth and the agency.

Vincent Grasso

Sarah is an exceptional realtor and property manager. Her expertise helped me find a great property, and her management skills ensure a hassle-free experience as a landlord. Professional, dedicated, and highly recommended!

Katie Muller

Sarah and her team are great! Quick to communicate and reply to any question I may have. Whether you are buying a home or need your property managed, they are my go-to team!

Lakiera Richardson

I’ve only been renting a few months. & I must say, Everytime I’ve reached out with a question or concern, I was attended too right away with a good attitude about everything.