Property Management of Virginia - Waynesboro, Virginia

ShawnicHedgehog

Warning to tenants: For liability reasons, communicate with Property Management of Virginia exclusively via email to maintain a paper trail and ensure accountability.

*1/5 Stars - Unacceptable Treatment and Neglect*

We've had the misfortune of dealing with Pam and her office, and it's been a disastrous experience. Despite our repeated attempts to address legitimate concerns, we've faced dismissiveness, lack of transparency, and retaliatory responses.

Key Issues:
Safety Hazards Ignored
- Despite repeated warnings, electrical and fire hazards remained unaddressed for an extended period until intervention by local authorities and our advocacy led to remedial action.

*Lack of Accountability*
- False claims of inspections and investigations involving lease and safety issues.
- Disregard for tenant rights and local authorities' recommendations.

*Retaliatory Behavior*
- Threats of illegal eviction.
- Boundary violations
- Retaliation

*Unprofessional Conduct*
- Dismissive and aggressive tone.
- Failure to provide necessary information.

We urge prospective tenants to exercise caution and consider alternative options. Current tenants facing any issues should document EVERYTHING and seek support from local authorities and tenant advocates.

*Rating Breakdown:*
- Communication: 1/5
- Responsiveness: 1/5
- Safety: 1/5
- Professionalism: 1/5

*Recommendation:*
Avoid this office and Pam's management if possible.

Wendy G.

I have never experienced the level of care and professionalism from any landlord/property management company. All of the staff at Property Management of Virginia that I've had the pleasure of meeting and working with have been amazing! They are courteous, honest, knowledgeable, and quick to respond to any question or concern. Not only am I impressed with the staff, but I also appreciate how well they take care of the homes they manage. When I rent from Property Mgmt of Virginia, I don't have to worry about any hidden issues within the home. I can rest easy that they have cared for this home as their own.

Julie R.

I don’t use this company personally, however, my neighbor does. There was an issue with their tree towering over our property, low limbs, large broken branches, had they broken off, it would have taken out our privacy fence. I contacted the manager and within a few weeks, the situation was taken care off.
The tree turned out to be diseased and would have continued to have problems. Thank you Eric, for your diligence and help with this matter.

Justi C.

Very happy to write a review for Eric Fletcher at Property Management of Virginia. I used him for a Lease Up Service for a property in Waynesboro. As an owner of several rentals himself, he has a deep understanding of the market and gave me clear and valuable guidance on best tactics and practices. Eric keep me updated on his progress on finding a tenant and after taking his recommendation on how to adjust the advertisement, he quickly found an outstanding tenant for me. I was extra thankful he was so willing to respond quickly and in full to all my questions, big or small. The process was so easy and successful I would never hesitate to use him again for Lease Up Services or to manage a rental if needed. Thank you Eric!

Sandra G.

My husband and I have rented from Virginia Property Management
two times as we maneuvered to find a house to purchase. They were responsive to all my concerns, repairs etc. Excellent service from an experienced property management company. Eric helped us purchase a house also! I would highly reccomend them to be your first choice when looking for property to rent!

Matt

When we first moved here 4 years ago, we needed a place quick! Eric and Pam worked with us to quickly secure a place. Through the years they have been great to work with. Very quick when it comes to any maintenance calls no matter how big or small they were. The price for the apartments is unbeatable. Property Management has to be one of the best that I've had the pleasure of renting with. I would recommend them to any one in their future needs.

Angela K.

From move in to move out Eric & Property management were wonderful to rent from. In the three years we did, if we ever had an issue they were there either that day or the next without hesitation. Moving is A LOT so it’s nice to have a property management company that makes the renting part easier!!

ashley J.

Me and my family moved in 2 years ago. The staff was always nice Eric, Andrew Pam all of them have always been so sweet and helpful. If i ever had an issue i would contact PMV through the tenant portal and the issue will be resolved. We are now moving to another state and will miss VA and our cozy little home of memories with pmv. Thanks for the pleasant experience!! 😊 I highly recommend!