Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California

Provident Credit Union (Redwood Shores Community Branch): A Comprehensive Guide

Located in the heart of Redwood City, California, Provident Credit Union's Redwood Shores Community Branch is a premier financial institution that offers a wide range of services to its members. With over 25 years of experience, this credit union has established itself as a trusted and reliable partner for individuals and families seeking personalized financial solutions.

Main Services

• Checking Accounts
• Savings Accounts
• Term Share Certificates
• Investing and Retirement
• Online Banking
• Transfers
• Insurance
• Health Savings
• Mortgages
• Auto Loans
• Equity Loans and HELOC

Location and Access

The Provident Credit Union's Redwood Shores Community Branch is situated at 210 Redwood Shores Pkwy, Redwood City, CA 94065. This branch is easily accessible by car, with ample parking available for members. The building itself is wheelchair accessible, ensuring that all members can navigate the premises with ease.

For those who prefer to use public transportation, the nearby Caltrain station offers convenient access to the branch. Members can also take advantage of the credit union's online banking services, allowing them to manage their accounts and conduct transactions from the comfort of their own homes.

Featured Characteristics

* Wheelchair accessible entrance and parking lot
* Cash advance available
* ATM services
* Financial consultant and financial institution services
* Mortgage lending services
* Equity loans and HELOC available

Practical Information

* Phone: 650-591-7845
* Website: providentcu.org
* Hours of Operation: [Insert hours of operation]
* Address: 210 Redwood Shores Pkwy, Redwood City, CA 94065

Customer Reviews

Provident Credit Union has received overwhelmingly positive reviews from its members. Here are some of the key praises mentioned in the reviews:

* "I have been a member of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not."
* "This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a mini [insert product or service], the experience has been disappointing."

Despite these mixed reviews, the overall sentiment is positive, with many members praising the credit union's personalized service and great rates. However, some members have expressed disappointment with the changes to the credit union's products and services.

Additional Information from Website

Provident Credit Union offers a wide range of services to its members, including:

* Sign on and appointment services
* Checking and savings accounts
* Term share certificates and investing and retirement services
* Online banking and transfers
* Insurance and health savings services
* Mortgages, auto loans, and equity loans and HELOC

By joining Provident Credit Union as a member-owner, individuals and families can enjoy personalized service, great rates, and a community that cares about their financial health. With its convenient location and range of services, the Redwood Shores Community Branch is an excellent choice for those seeking a trusted financial partner.

👍 Reviews of Provident Credit Union (Redwood Shores Community Branch)

Gaiane V.

4/5

I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

JM D.

3/5

This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

OX O.

1/5

Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0
They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do
If you leave complain - nothing happens
You’re on your own!

Jeff N.

1/5

They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.

Wissam H.

5/5

I went in to cash a check that exceeded there limit and was told I couldn’t do it by BOA and it would take 7 business day. Tao and his team were able to get it done and confirmed in two days! Outstanding turn around. Thank you Provident!

abdulwali Y.

1/5

Wow ,with a credit score of 744 and income of 160000$ you can’t get a small amount loan ,if they don’t want to give loan why they run people credit ,I don’t know what else they want ,maybe they want joe bidden or Donald trump to co sign for you . do not give any kind of loan application they won’t approve it ,

shiva B.

5/5

I had been member with Provident since 2018. I had issue with my loan added with extra insurance but when I was helped by Shrawan Ghimire, I am glad he explained me what’s going on and how could I be helped. Thank you Shrawan

Michael H.

1/5

Broken ATM, says 24 hour ATM access. FAIL. Poor service, please try harder.

T C.

5/5

Met with Andrew at the redwood shores branch for a recurring payment issue that I needed to cancel. He was very professional and answered the questions I had with diligence.
Woke up the next morning, checked my email and saw Andrews email to me stating that he had already reversed two payments which prevented me from having to make a phone call or another branch visit.
Peace of mind was a great way to start the day and it was all thanks to Andrew and his commitment to service .
This is what banking should be and this is why I stay at Provident. Thank you Andrew 🤙.

Gaiane V.

4/5

I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

JM D.

3/5

This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

OX O.

1/5

Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0
They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do
If you leave complain - nothing happens
You’re on your own!

Jeff N.

1/5

They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.