Randall Park Rentals - Madison, Wisconsin

Logan G.

They will find any reason to keep your security deposit. We had painters come in the last week dripping paint on the carpet and we still got charged cleaning from our security deposit

Shelley W.

Do NOT let your students rent from this company. My son overpaid $800 in rent in August 2024. They refuse to refund him the $800. They hung up the phone when I spoke to them. Maybe they’ll answer a call from a third party who WILL get his money back.

Nell H.

112 N. Orchard St. The building is gross dusty, dirty, moldy and full of cockroaches. We treated a mold problem as our lease stated but it continued to come back so we wrote the office a letter. They "cleaned" what they could and said they would re-caulk our windows when it go warmer to help with moisture. In the mean time I had been sick for months and not getting better because of the mold. Not only till I was hospitalized were we able to get out of our lease and move. When moving we found more mold growing on clothes in the back of the closet and behind our dresser. Randell Park was very quick to get the paperwork all set so we could get out as soon as possible and did give us our entire deposit back. The staff was helpful once they finally believed us on how serious this situation was.

Seema M.

The Mgmt charged me total of $127.75 for taking off 2 hooks of the wall & charged me $110 for cleaning ($55/hr) despite me cleaning the Apt, I even showed them the video of the Apt after I cleaned it. Make sure you take a video of the clean apt and keep it with you for proof. After emailing and discussing back and forth I finally got my $110 refund. Thanks

Erik T.

Awful property management company. Terrible maintenance staff, office staff are lazy, laundry is $2 for every use of a machine (adds up to like $30 or more per month). The management tried to bribe us with $25 dollars to write positive reviews a few months ago, and I don't know a single person who actually did.

Jonny S.

Have had good luck with maintenance but they gouge for laundry machines that don’t work half of the time. They are also a little shady when it comes to paying for gas and electric. Only leaving a 4 star review for the $25 off of rent that they promised if you leave a 4 or 5 star review so take these recent reviews with a grain of salt.

Viet L.

It is nearly impossible to reach them in person, by mail, or over the phone to get my deposit back.

They never show up at the office, respond to emails too slowly, and the phone system is constantly full, forcing you to leave a voicemail that can’t even be accepted because the mailbox is full.

They were unable to return my deposit through my bank account and didn’t inform me until I reached out to them. This is extremely unprofessional. They promised to prepare a check for the refund within a week, but it’s now been two weeks, and I still can’t get in touch with them. Completely UNPROFESSIONAL!

Luke W.

Very unresponsive and nit-picky regarding taking back security deposits. 1 broken dryer on each floor for going on 2 years. Front office just generally pretty poor. The same bikes have been in the garage since initial move-in, tires very flat. Maintenance staff good.