RCPM - Huntsville, Alabama

Marcus Hsu

Managing rental properties from afar can be a real headache, but Rio has made the entire experience an absolute breeze. She's incredibly responsive, always addressing any questions or concerns promptly. Beyond that, she's incredibly friendly and a pleasure to work with. Rio's expertise and dedication have truly made owning out-of-state properties in Alabama stress-free. I wholeheartedly recommend her services to anyone looking for a top-notch property manager!

Christina Gurley

My family loved living in our home through RCPM. The price was great for how much house we had! Paying rent was quick and easy online. Our hot water heater started leaking, and they resolved it quickly replacing it with a brand new hot water heater! Our tub was leaking, through the overflow drain, yet again they fixed it quickly! Sadly, we had to move due to the school district being undesirable, but I’d definitely consider renting from this company again in the future! Thank you!

Steven Martin

I have updated this review please read entire message to get the full picture.

I rent a duplex that this company "manages". Actually this company mismanages it. I came came home on the 21st of May and it was 81 degrees inside the unit. I put in a ticket for it they got someone out the next working day to check it out; the unit was working, but the technician suspected the duct work might be the issue. Several days later they sent more people out. They were here less than 5 minutes. They sent a guy out with window units as a temp solution then promptly closed my maintenance ticket. It was and and still reaches over 80 degrees even with them on high. When I reopened it since the problem was not solved I got nasty text that amounted to a beratement for not being satisfied with their lack or problem solving. I have not been able to make contact with them since. They NEVER answer their phone.

Update: while everything written is true since my initial posting I was able to get my issue fixed after contacting Amber, who did our rental application. She also gave us a rental break for the inconvenience. This was given before i had a chance to discuss such a thing with them. While i am still highly irritated about the whole situation, I can honestly say Amber stayed on top of the issue once she was involved in it. She is the reason I am upping this review from a 1 to 4. If you chose to rent from RCPM, I would stress to you to keep in touch with Amber if possible or whoever does your rental process. Do not rely on their maintance portal alone or expect to reach anyone thru it. Amber will be your lifeline.

Mike Arndt

We own Michael's vinyl and gutter and have been working with rcpm for almost a year now and not only have they done great business with us they have become some of our very best friends, they really make you feel like they care about there tenants and buyers and workers, nothing like positive ideas everyday, would recommend them to everybody who needs property to live on or rent or buy

Tyreika Baskin

They never answer the phone and the door is always locked when you go by. Maintenance doesn't exist with this company because when you put in a maintenance request, they take forever to fix the issue.I will not recommend getting a house here ever again.

Brandi McGriff Adams

Plumbing not up to code. Gets clogged monthly. Plumbers come out and barely unclog it bc it should all be replaced. Different plumber each time bc once they see it's not up to code, they won't come twice.
DO NOT RECOMMEND!

Melissa Boyd

Beware! First off they make you jump through hoops to get approved. Fine, you'd expect that from a reputable professional company.
However, that is not how this company does business.
Btw, we arrive to our rental and grass is about ankle high...how nice.. upkeep much?
If you have issues after you move in, which we did, getting a hold of someone is a joke. Then once you manage to get a response they send out incompetent maintenance people who either do not know what they are doing or are lazy
The person who answers the phone is rude and unprofessional. She doesn't listen and assumes she knows the answer before you can even ask a question.
We gave a month's notice when we bought our own home but because our closing date wasn't on the very 1st day of the month we were told we were responsible for another month's rent. No option to prorate etc. Even though lease says 30 day notice. Nothing specifying it had to be on the last or first day of the month. So we were stuck paying another $1600.
We have excellent credit, paid each month on time and were good tenants.
We hired a professional company to do our clean out and another company to shampoo 3 carpeted rooms.
When we tried to reach someone to do a final walk through we were once again on a runaround to get a person on the phone.
When we finally did we were told, oh we don't do that. What? Wth?
So a month later we get our deposit back minus $300.
The charges were for 2 appliances they said were not clean and a charge for a air filter replacement for HVAC.
Now, my husband and I both checked the cleaning company's work and all was ship shape. My husband replaced the air filter on the day we moved out. Now we are on another run around with the rude office person.
Tell me why they couldn't be bothered to do a final walk through? Perhaps this is their MO to get more money out of people....
We were tenants for a little over a year at $1600/month.
We figured paying that ridiculous price would garner top notch service, not slum lord treatment .
My advice, go elsewhere. They're a sham!!

C.S.

My family had a great experience renting from RCPM. Their whole staff is very professional and responsive, but down-to-earth too. The maintenance crew was always prompt and did a great job. We enjoyed the convenience of paying rent on the tenant portal & loved the property we rented from them. It was well-cared for and perfect for our needs. Highly recommend.