Real Capital Group, LLC - Property Management - Albany, New York

Address: 90 State St #700, Albany, NY 12207, United States.
Phone: 8002773108.
Website: 518renter.com
Specialties: Property management company.

Opinions: This company has 77 reviews on Google My Business.
Average opinion: 4.1/5.

📌 Location of Real Capital Group, LLC - Property Management

Real Capital Group, LLC - Property Management 90 State St #700, Albany, NY 12207, United States

⏰ Open Hours of Real Capital Group, LLC - Property Management

  • Monday: 9 am–5 pm
  • Tuesday: 9 am–5 pm
  • Wednesday: 9 am–5 pm
  • Thursday: 9 am–5 pm
  • Friday: 9 am–5 pm
  • Saturday: Closed
  • Sunday: Closed

Real Capital Group, LLC - Property Management es una empresa de gestión de propiedades con sede en Albany, Estados Unidos. La empresa se encuentra ubicada en Address: 90 State St #700, Albany, NY 12207, United States. y puede ser contactada a través de su teléfono 8002773108 o visitando su sitio web en 518renter.com.

La empresa se especializa en Property management company y tiene una media de opinión de 4.1/5 en Google My Business, con un total de 77 reviews.

Características de la empresa

  • Propiedad y gestión de propiedades
  • Gestión de rentas y pagos
  • Mantenimiento y reparación de propiedades
  • Asesoramiento y orientación a los propietarios

Ubicación

La empresa se encuentra ubicada en Albany, Estados Unidos, en la dirección Address: 90 State St #700, Albany, NY 12207, United States.

Información recomendada

Para obtener más información sobre Real Capital Group, LLC - Property Management, se recomienda visitar su sitio web en 518renter.com o contactar directamente con la empresa a través de su teléfono 8002773108.

Opiniones de la empresa

La empresa tiene una media de opinión de 4.1/5 en Google My Business, lo que indica que la mayoría de los clientes son satisfechos con los servicios ofrecidos por Real Capital Group, LLC - Property Management.

👍 Reviews of Real Capital Group, LLC - Property Management

Real Capital Group, LLC - Property Management - Albany, New York
Danielle H.
5/5

Giving a 5 star rating to the maintenance team. Rudy was absolutely wonderful. Any service request I put in was always answered and scheduled within 48 hours (depending on weekend). He would call and follow up with a text message to not only confirm our conversation but to also confirm their permission to enter without me being there. I receive an inspection twice a year and any complaint I had was scheduled and addressed by Rudy immediately. Rudy would also do a follow up call to give me any update on any work done if I was not home when the team came. The techs who came were always very nice and respectful of my time constraints. They announced themselves on entry if I was not able to meet them at the door. They did not just assume no one was home. Everything was always put back if any furniture or anything had to be moved to conduct work.

Real Capital Group, LLC - Property Management - Albany, New York
Leah B.
1/5

If you are looking for a property management company that will sit back and do absolutely nothing other than collect your rents and charge you an arm & a leg for everything else, then this is the company for you! If you are looking for a property management that will actually manage your properties and charge reasonable rates for work required, then RCG is NOT for you!

Twice I needed units painted to get them ready for rental. Both times they quoted me 300% more than market rate. They quoted be $7K to paint a small 3br unit, I was able to contract with my own painter for $2,100. They refuse to help with any appliance repair and charge exorbitant fees for even being on site to receive a new appliance.

They did a cleanout of a rental unit after the tenant had moved out, but just left all the garbage along side of the building. I only discovered this when I went in person and saw how filthy and disgusting they had left the building. When I spoke to my manager, he was completely indignant that I had expected the garbage to actually be hauled away, and told me "we only quoted you for the clean-out" and then they tried to charge me another exorbitant fee to haul it away. What kind of "management" is this?!?!

Their model of charging a flat fee for management of a duplex gives the NO INCENTIVE to fill a vacant unit, bcs they are being paid regardless of whether both units are rented. They couldn't fill my units and let them languish for months with no renters. My new property management was able to fill my units immediately with high quality tenants at higher rents than Real was trying to secure for me. The fees my new management charges are a fraction of what Real charged and the quality is much better.

If you want terrible, hands-off property management that will do nothing for you but suck all your income, stick with Real. If you want engaged management who will actually work to find quality tenant and charge reasonable fees, then RUN AWAY from Real.

Real Capital Group, LLC - Property Management - Albany, New York
Christine A.
5/5

Out of the many rental companies I've worked with they've been quick to respond and helpful to get us in and responsive to any maintenance requests so far!

Real Capital Group, LLC - Property Management - Albany, New York
CM B.
1/5

We scheduled a showing this evening for a property and no one showed up. Called and tried to at least leave a message and the voicemail box was full. That's an interesting way to run a business.

Real Capital Group, LLC - Property Management - Albany, New York
Calvin Y.
4/5

Hired them to manage my single family home for rental then sale. Did a good job finding and managing relationship with tenant. Also did a good job selling the property. Would recommend if you're looking for a hands-off experience with your investment.

Real Capital Group, LLC - Property Management - Albany, New York
Jonathan T.
5/5

Had a leaking, kitchen sink issue last week Friday. Real Capital Group kept me updated over the weekend via text for when a maintenance person would be coming so I really appreciated the communication they had.
Dennis has been the person coming to my place for most of the maintenance work and he delivers nothing short of excellence each and every time. He’s punctual, professional, efficient, and extremely knowledgeable in the field. If something is going to take longer than a day to fix, he’s completely transparent with you, and will do as much as he can in that moment to temporarily resolve your issue. Every time he shows up, I can certainly say I have peace of mind knowing things will get done. 10/10 highly recommend

Real Capital Group, LLC - Property Management - Albany, New York
Nguyen N.
5/5

Brock and his team at RCG has managed my rental for many years. I live out of state and needed a property management company I could trust. They are professional and reliable. When I finally sold my rental, RCG listed the property and helped me get $20,000 over the asking price. If you need a property management company that you can depend on, I highly recommend RCG.

Real Capital Group, LLC - Property Management - Albany, New York
maria D.
1/5

If I could put 0 stars I would but it wont let me.
Unfortunately, My recent experience was very frustrating and upsetting. Prior to paying the application fees to apply for a home, Gloria was very helpful but after being declined, they just stopped returning calls and emails. I was told prior to applying that if i was declined, I could use a guarantor, which is why I went ahead with application process. After being declined, I was told by someone else that guarantors are not accepted. All I wanted was to speak to a human being and know we did everything we could before moving on but to be ghosted by a big company like this is just SO UNPROFESSIONAL. They just get your money and move on to the next one.

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