Real Property Management East San Gabriel Valley - Pasadena, California

Ana G.

The leasing agent Shermona was a delight to work with. She was warm and kind, and answered all our questions. I trust her to be forthcoming with her answers.

LAMS

This company takes advantage of small businesses. We cleaned two units for them last year and its been over 4 months and they have not paid us, they are ghosting us and not answering our emails or calls. We are a small company so they think they can take advantage of us. They should be ashame to do this to a small woman own business. Do not do business with them, a company that doesn't pay their vendors, will not take care of your property.

update: The manager/owner has reached out and paid for the invoices.

lorraine D.

Shermona, the real estate agent who assisted me in Altadena, was an absolute delight. Her sweet demeanor immediately put me at ease, and her in-depth knowledge of the area was impressive. Shermona’s professionalism showed in her prompt communication and attention to detail.

Jessica S.

Shermona was so warm, inviting and professional! Great experience touring the home. Shermona was also very helpful in making the application process seamless.

kevin S.

Do not hire this company to manage your property – they will not protect your investment. They refuse to fix my apartment and have ghosted me. Here are the facts: It has been 95 days since I notified them that there is an odor and the floor in the hallway is sinking. It has been 71 days since they have done any work to fix it. It has been 50 days since they have communicated with me. It has been 44 days since I last requested an update and have still not received an answer. They won't take my calls, return my voicemails, texts, emails, or enquiries on the portal. If I was to guess, I’d say that they don’t know what to do to fix the problem and have decided to just ignore me and the problem and hope it will go away. Who does that? This isn’t high-school homework, this is my life – for all I know I’m breathing in toxic fumes. I don’t know who owns this property, but they probably wouldn’t be too happy to know that the hallway is sinking and RPM won’t fix it.

Jasmyne H.

Shermona Clark was great energy and paid attention to all the details that I had questions about. She responded promptly and gave a great tour. We immediately applied to the property.

Diana Y.

We had a very pleasant experience seeing a home with Shermona. She was courteous and professional, but more than that, she was super knowledgeable about the home, its history, and even small quirks that were specific to the home itself. She gave us plenty of time and space to let us explore the house first and took the time to hear and respond to all of our questions. I could tell she genuinely enjoys what she does and is also very competent at what she does. Her demeanor put us at ease and the cherry on top was her eye for the little details that made our experience smooth - leaving the garage open for us to park during our tour, and other small personal but impactful touches that showed us she is a well-seasoned pro. Thanks for your time, Shermona!

Sarah B.

Shermona was very friendly and informative. Pleasant experience. The house is too small for our family but it is adorable and well taken care of.