Regency Property Management - Fresno, California

Pakou T.

Do not rent with this company. Me and my family we live here for over 3 years. We constantly have to remind to come fix something cause they wouldn't come at all. The heater and ac don't even work! My family have to buy our own heater during the winter and our own AC during the summer to keep us cool and warm! The kitchen wood was moly! Like really moly and they wouldn't fix it until we send the state inspection to come check it out and it wasn't save so they finally fix it with cheap paint on top of it to cover the mold after 3 years. We constantly have to take picture and videos of what day we turn in our checks for rent to have proof that we turn it in on time cause they will purposely charge us late fee every time for no reason when we turn it in on time! When they do send people out to fix stuff, they people are rude and do a shitty job!They didn't come to fix anything but break it even more.The picture of the sink is when they come cover the mold around the sink but end up breaking the sink wall so they glue it back on. They fix the shower head and water was leaking out of it, spraying it to the wall instead which you can clearly see in the picture so my dad fix it himself.When we first move in we check out the back of the garage and there was LOTS of dog poop that wasn't clean up from whoever live there before us which was disgusting! Everything about the house was in bad condition. It wasn't safe to live in. We got inspection to come in and they found out we have lead poisoning in the house, mold in a lots of places, and weird stuff in the water we shower. The papers were sent to Regency's to fix it and when they did fix it was cheap work and evacuated us out cause apparently" we were asking for too much"'. They were just lazy and cheap! Don't rent with

Christianna M.

I like Regency property management I have Bern with them for going on 6 years with my first apartment. I recently spoke with Rose Ambriz she was super helpful and was quick with responding and helping me. Definitely recommend!

Sue V.

My experience with Adriana has always been positive. Any questions or request have been handled quickly. Her notifications are relevant and timely.

Kulab T.

do not rent from regency, we use live on the property 3411 E Harvard Ave, regency does not care about your health & well-being. we’ve lived in that property for 3 years continuously having to remind regency to send people to come fix our house problems for mold that does not go away, for termites, for ant infestation, & plumbing issues. all the neighbors by the home mentioned that the home has horrible plumbing issues, we weren’t the only tenant having to deal with that. if you look at their recent rental pictures for 3411 E Harvard you’ll see that the kitchen is covered with a “brown countertop” it’s not lol it’s cheap paint that is painted over a red, dirty & moldy countertop, they’ve only decided to do that after we threatened to take legal actions mind you 3 years later, the two lumps under that countertop by the sink is a piece of wood that is completely infested with mold. the mold was so bad that my little brother got pneumonia, RSV, & mold inside of his chest that is still being treated to this day. not only that, they’ll charge you “late fee” for absolutely no reason because their workers can’t do their job correctly & will later say that they found your check after confronting them. we’ve also had code enforcement did an inspection for that property & found out the house has lead poison, black toxic mold, & many other things that makes that property unsafe to live in, code enforcement did forward those information to regency hence why they came by and did that cheap work on the countertop & also everything in the house, after we threatened to sue them for the damage they’ve done to our health & well-being they “evicted” us because they said “we ask for too much” & it was the “landlord” that wanted us to move out, we all know it’s because they’re too lazy to fix their home. not only that, the home has 2 bathroom, one of the bathroom was completely destroyed by one of their workers they hired, it was completely unusable, we’ve lived there for 3 years paying for a home THATS SUPPOSE TO HAVE 2 BATHROOMS, regency never resolved this issue. most of these reviews are fake & we’ve talked to multiple property agencies & they all know about regency dirty work. save your money & take it elsewhere.

Talia A.

DO NOT RENT HERE!!!!!

NO MATTER HOW APPEALING IT SEEMS!

I'm so disappointed with Regency Property Management and how they handle tenants, past and present. I lived on one of their properties for a year. It was infested with roaches. Had to call repeatedly in order to get the apartment sprayed. The roaches were so bad that they destroyed to computer in the dishwasher. They sent the parts for the dishwasher but never sent a technician to repair it. Our refrigerator leaked the entire time we had it. Getting the property manger to answer her phone was like pulling teeth. Then following up after move out has been difficult as well. Turns out the property manager didn't date my move out paperwork when we were together, then tried to date it to make it look like we stayed an additional two months after we had left and done the walk through. Why doesn't anyone have any answers? We payed double deposit as well. It feels like they are lying to keep all of the deposit. I could be wrong, but who's to say since they don't answer the phone or return calls.

Regency will never have my business again, but not before there's a resolution to this issue.

Roy H.

I love living here. Great neighbors, gardeners do excellent work, management are strict, but I really like that they don’t allow ANYTHING, to cheapen the appearance or privacy. I’m trying to qualify for Solar installation. Thanks for all you do.

Shelly R.

Gina was VERY supportive when I was having trouble with the website. She stayed on the line with me while trying to troubleshoot different issues. She was extremely professional and personal, and eventually solved the problem. Thank you Gina for all your help!!! People like you make all the difference.

Kyle

Review update. In spite of Mrs. Bonnie's continuous neglect to the tenants here on W. Fairmont Ave. Mr. Brad Hardie has been very very supportive when it comes to a speedy response and action. Our family is very thankful for the owner of Regency, Mr. Hardie. If it wasn't for him we would still be in the shadows of Ms. Bonnie's neglect.
God bless you Mr. Hardie.