RentPPM - Fishersville, Virginia

Alyssa B.

I have lived at my place for almost two years this June. My first time renting by myself and everything on my own. Kim, at RentPPM, has been such a godsent in taking time to answer every question I had, no matter how small. Any issue I've had with the townhouse I'm in, the maintenance staff has been there within 24 hours to fix it. I have recommended them multiple times over to friends, family, and even strangers asking about good places to rent. I will forever recommend them!

Ed C.

They're overpriced, and service is laced with snobbery, just because I have a foreign wife who's still waiting on her residency, so doesn't have a SSN yet. Other local rental and property management companies said "no problem", were friendly, understanding, and way easier to work with! And had better places at lower costs. Can't recommend this place, sorry!

Daniel B.

Lived in Brittany Knowls Town homes for two years. During our stay ac went out took a week to repair in July of 2018 whitch we where told we are sorry once during the week of it being down. Informed them a month before I was being transferred for work 2 hours away, and had already switched to a month to month lease with a 10% monthly surcharge and was told they required a 90 day notice. Moved and continued paying rent for 30 days spending every weekend cleaning and patching nail holes to still be told our $1200 deposit was only partially refunded due to cleanliness and wall damage. 9 out of 10 do not recommend.

Janet S.

I've been a tenant of 3 years now. I'm happy here, it's a beautiful neighborhood and everyone is pretty friendly here.

The Maintenance staff here is amazing. Dexter and Gary worked all day very hard on my Air conditioning unit that needed to be replaced but that isn't all. They made sure that I was comfortable during the time I had to wait until the unit arrived. Gary kept checking that AC that was in place never ran out of freon so that we didn't suffer. It apparently had a leak. I have MS so it's medically necessary for me to have AC and they cared enough to make sure I was taken care of.

Kim the leasing manager followed up on emails and phone calls while I was away to ensure that I was kept up to date on the status. They are all Professional, friendly, Trustworthy and very knowledgeable in there areas of expertise. If the jobs needs to get done, they will get it done as soon as they are able to and they do.

I trust them all enough to leave them in my place while I run errands and I have never ever encountered a problem with them. That says a lot about the integrity of the people they hire.

Keep up the good work guys, A very happy tenant.

Ashley K.

I have been a tenant in the past for a year and again just recently for a year since I had a great experience last time. Just be a respectful human and you will receive the same in return. Both Kim and Mike have been great from beginning to end. Also, upon move out, as long as you leave things just the same as move in you should not have any issues with getting a deposit back. I haven’t had any issues. Last time I rented I had a leak in my plumbing in the upstairs bathroom, after hours, I called and someone came right over to fix it. I had a leak this past leasing experience and the same thing occurred and it was fixed right away. I’ve been pleased with the quick responses. Even if they don’t pick up the phone on the first time calling, Kim or Mike has always called back within the hour. I have noticed email is always the easiest way to unless it’s an emergency but they do have an answering service that is great help when emergencies arise.
If it wasn’t for my expanding family and moving out of the area due to my job I would have re-signed my lease. Thank you Rent PPM for making my stay and transition out a pleasurable experience.

Daniel L.

We moved here for my work, and needed to find something quick and affordable while we sold our house in another part of the state. The staff have been very responsive and professional. We moved in site unseen, and were pleased. Any issues (there have been very few) were resolved quickly and they have treated us like they really want us to be here. The maintenance guys are very responsive and professional every time. Read the terms of the lease do your part, and you will find they will do the same and more. After being a homeowner for 15 years, I am enjoying not having to do house repairs. We have great neighbors, for the most part, and the neighborhood is safe. Kim and her team really took the stress out of our relocation, and we appreciate that a lot. I couldn't have found a better place at such a great price.

Carter M.

I rented a townhouse at Brittany Knoll and my experience was amazing! The entire staff is super friendly and very accommodating! The townhouses are very clean and well kept. The property manager Kim is outstanding! Very responsive to any questions or concerns. She is also a fantastic realtor that helped me buy my first home. I HIGHLY recommend using RentPPM for any of your rental needs.

Ryan M.

The ABSOLUTE worst people to deal with! Left without AC for 3 days prior to them saying They fixed it multiple times throughout our 2 years! 80-85 degrees in the apartment ! Had to leave and book a hotel, that they absolutely won’t reimburse. Even with a toddler and dog. Finally fixed it and completely trashed the inside of our apartment mud everywhere furniture moved and not put back. Then leave a petty note about tires on the back deck saying we were in violation ! Definitely don’t recommend !!!