Seattle's Property Management - Seattle, Washington

Katie G.

I have been renting my condo from Seattle's Property Management for a year now. Matt is wonderful and has been extremely helpful regarding my lease terms, rent increase, etc. I signed my lease to rent this condo again for next year. Seattle's Property Management has been great to me.

Dongting Z.

Their property manager is not responsive AT ALL! Christine scheduled a video tour with me, but did not call me at the scheduled time. I called her a couple of times but was sent straight to voicemail. Later got a text saying their video app was not working... I texted asked if we are still doing the video tour - no response. I called again wanted to ask for a few more questions about the condo, again straight to voice mail. They are also not answering texts. If you are a property owner, I am not sure how your property is ever going to get rented with these managers NOT doing their jobs!!!

Update: I did not received a said zoom link at any point, nor did they communicate proactively at all if the video showing was supposed to be via zoom, FaceTime, or anything else. I called 10 min after the appointment time, having not heard anything, trying to figure out what we were supposed to be using to do the showing, no response. So if you don’t proactively communicate and don’t respond when I try to reach out, I don’t know what else to say…

Alessandra D. F.

Moved into apartment on 8/10/24. Kristine has been very helpful along the way. Washer/dryer issue at move in, which was promptly taken care of, and new machine delivered. The building is nice, in a quiet area off the busy streets, and clean. Been living in the building for a short time, but enjoying it so far, and Kristine has been responsive to all inquiries/concerns I've had to date.

vernon O.

SPM has provided easy access to my monthly reports via their website. Kristine has been the point of contact with SPM and has made some very good suggestions as to keeping the property in great shape - which I have conveyed to them as being my #1 priority.

Erin C.

As a resident of one of the properties you manage, I wanted to take a moment to highlight the outstanding customer service and professionalism displayed by your team.From the very beginning of my tenancy, I have been consistently impressed with the efficiency and responsiveness of your staff. Whether it was addressing maintenance requests, answering queries, or assisting with any concerns, your team has always gone above and beyond to ensure all my needs are met at all times!
Thank you

Ivy A.

Amazing property management company! Kristine was extremely easy to work with. Prompt response times/quick repairs. The online payment system is really simple to use. I’ve recommended you guys to all my friends/family 😊

David W.

If I could put zero stars, I would. Don't live in a property managed by this company. They have been nothing but rude in communications, when they decide to communicate. There are emails sent months ago that still haven't been responded to. Good luck getting them to take care of any items you listed on the move in report. They stated on the move-in report that the floors are new. The floors are are in poor condition. They replaced the deck after we moved in, then shortly after sent a notice that they are increasing our rent. Then they said they are conducting an inspection without explanation of what the inspection is for, nor the results of the inspection. Their utter lack of custom service is appalling. If someone complains, it gives the business an opportunity to make improvements. Not with this company. Zero empathy. Zero care. Zero stars!

iamstevenlopez

I am a tenant at one of the properties managed by SPM and decided it was time to give them their flowers.
I have rented around town and I can say that they are hands down the friendliest and most responsive Property Management I have dealt with.
Kristine maintains an open line of communication through both text and email and any service requests I have had are handled promptly.
Thank you SPM. You guys Rock!!