Shottenkirk Desert Lexus - Cathedral City, California

Kelly B.

I am thrilled with my new (to me) Mini. Perfect color and price. Thanks to Axel and Sean for making that happen! I love the fact that if anything happens I am covered, plus car shining as well 🐕 Great service!

armando A.

From the moment we arrived, our experience at this Lexus dealership was outstanding. Eric, our salesperson, was immediately there to assist us. He made the process seamless—no wait, no hassle. His deep knowledge of the cars, combined with his great personality, made the test-driving and selection process enjoyable. I never felt rushed or pressured, and his insights truly sold me on the car.

Deanna was instrumental in coordinating the deal and negotiating an excellent price. She genuinely felt like she was on our side, making the process stress-free rather than a typical back-and-forth sales negotiation. Her energetic and positive personality made everything smooth and enjoyable.

Ari, the finance director, did an excellent job walking us through the financial aspect of the purchase. He presented add-on options that provided great value without ever making me feel pressured. If I had more flexibility in my budget, I would have gladly taken advantage of them.

Additionally, the floor manager and the rest of the team were fantastic, making the entire car-buying experience relaxed and enjoyable. This was by far one of the best dealership experiences I’ve had—highly recommend!

Rosette L.

Amazing experience!!! i used to hate buying cars and dealing with the hassle of going back n forth just to get nowhere. Axel was so kind and helpful he really listened to my needs and was not rude or pushy at all. He made looking for a new car fun and not uncomfortable like some salesman have done in the past for me..

Then came down to the numbers, Deanna was the sweetest, she worked with me and made sure if there was anything she could do, she would do it. A little bit of negotiating but nothing too crazy that would make me leave lol

Overall staff was very friendly and I was so excited to buy my new car! Thanks!!!

Juan R. G.

I was incredibly impressed with the service I received! From scheduling the appointment to picking up my car, everything was seamless and efficient. They were punctual, and Cameron was fantastic – friendly, professional, and very helpful. He got me into a loaner car right away, which was a huge convenience. He also addressed all of my questions and concerns thoroughly. The service itself was completed much faster than I anticipated, allowing me to get back to my day without any delays. I highly recommend this service center and especially appreciate Cameron's outstanding customer service!

Robert M.

Friendly and professional, very easy and fast transaction. I’ve owned several Porsches and the people that worked there always seemed to be looking down on me. I got money, but I don’t get dressed up and I don’t put on airs. The staff here are so nice.

Brenda D.

We experienced a very pleasant and stress-free experience today at Shottenkirk Desert Lexus. We were looking to purchase the RX 450h, and Mindy Menjivar provided us with three cars to drive to compare the models. She was very knowledgeable and thorough with her information on the specific features. Deanna Cross was very fair and knowledgeable during the purchase agreement process. We highly recommend this dealership for anyone interested in purchasing a high-quality comfortable luxury car.

amber B.

Eric and CJ hooked us up. The dealership is spotless, the people knowledgeable and caring. The service is definitely luxury which convinced us to buy the service package as well. This is how buying a new car should feel.

P V.

Service Consultant Adrian Colon is the best! My RX350 was damaged. It was towed to Desert Lexus. Adrian did a spectacular job in coordinating the repairs at Desert Lexus and the bodywork at Platinum Auto Repair. Desert Lexus is very lucky to have loyal employees of Adrian's caliber on the team. Please make sure Mr. Shottenkirk is aware of my comments. Thank you.