Sierra Property Management - Santa Barbara, California

Michael C.

Sierra Property Management has been excellent for my family! Special thank you to Jovien for consistently providing incredible support and timely assistance.

T

I recently attempted to sign a lease with Sierra and was disappointed with the communication and support I received during the process. While I understand that individual experiences can vary, my interactions with the leasing agent left me feeling frustrated and unheard.
My questions and concerns weren't addressed adequately, and I received limited responses despite reaching out multiple times. This lack of communication and responsiveness created unnecessary stress and delays. I hope Sierra will consider reviewing its employee education system to ensure that all tenants receive the necessary support and guidance throughout the lease process.
A well-informed and responsive team is crucial to creating a positive and efficient experience for tenants, and I believe that Sierra can make improvements in this area.

Anshuman T.

I rented with Sierra for over a year. Until the end of our tenancy, I was grateful that they were the least bad of a horrible bunch of property agencies in Santa Barbara, where landlords and agents have far too much power. But they fleeced us for $500 for "curry smells" in the house at the end. Of all the excuses to cheat people of deposits, this must be the most stereotypically racist one. Would an agency tell Italian people that their house smelled of Tomato and cheese, or Chinese people that their house smelled of soy and vinegar? Somehow I doubt it.

I felt double cheated because I hired professional cleaning service to ensure that I repaid what I thought of as an overall decent experience. As for the smell, every non-indian person who came by never had a thing to say. Heck, we cooked less "curry" than most white people do because we like eating lighter food. But why let facts come in the way of a nice story to fleece tenants, even if it's overtly racist.

Otherwise Sierra were generally responsive, and dealt with minor issues. But I must mention that the kitchen sink had backflow from god-knows-what, and they didn't fix it even after many complaints over more than six months. I let it go because this happened only once in a day, and they were decent otherwise (yeah, that's now bad SB agencies are - the bar is low).

Make up your own mind - but I would stay far away from people who aren't averse to making racist excuses to make some money.

elelwani T.

I lived at 156 Gerard Dr for about a year with no problems. Sierra property management was amazing, understanding and helpful. They looked out for us when in a tough situation. If I didn’t have to move out of Santa Barbara Goleta for career reasons, I’d still be a tenant at 156 Gerard On top of comfort home, a great location, and a great property manager, Goleta neighborhood is diverse and beautiful.

Anshuman D.

I've lived in this apartment complex for 3 years and they bought it over last year, and since then have constantly milked the residents and landlords as much as possible. They don't respond to emails, maintenance requests, and continue to do sketchy behaviors like hiding your lease and cancelling things that were part of the plan. Avoid if you can.

Renee V.

Sierra was great to work with, Joe Herman was a great property manager! I will say Livable their utility provider was not so good.

Fernando B.

Careless, endless turnovers of Staff, poor communication and the list goes on. Don’t take my word for it. How about the leasing Manager leaving PERSONAL information laying around the property. See picture attached: Names, emails phone numbers and addresses. STAY AWAY FROM THEM you’ve been warned.

Tom F.

Terrible experience with Sierra. AVOID AT ALL COSTS. They will steal money out of your deposit and fight tooth and nail not to honor their rental contract