Source Receivables Management - Greensboro, North Carolina

Address: 4615 Dundas Dr, Greensboro, NC 27407, United States.
Phone: 8772513792.
Website: sourcerm.com
Specialties: Debt collection agency.
Other points of interest: Wheelchair-accessible car park.
Opinions: This company has 134 reviews on Google My Business.
Average opinion: 1.4/5.

📌 Location of Source Receivables Management

Source Receivables Management 4615 Dundas Dr, Greensboro, NC 27407, United States

⏰ Open Hours of Source Receivables Management

  • Monday: 8 am–6:30 pm
  • Tuesday: 8 am–6:30 pm
  • Wednesday: 8 am–6 pm
  • Thursday: 8 am–6 pm
  • Friday: 8 am–6 pm
  • Saturday: Closed
  • Sunday: Closed

Introduction

Source Receivables Management, situated at 4615 Dundas Dr, Greensboro, NC 27407, is a renowned debt collection agency that has been serving the local community and businesses for many years. With a commitment to professionalism, integrity, and customer satisfaction, this company has built a reputation for its efficient and ethical debt collection services. In this comprehensive article, we will delve into the main services offered, the location and accessibility, featured characteristics, practical information, and the positive aspects highlighted in customer reviews.

Main Services

  • Debt Collection: Source Receivables Management specializes in debt collection, helping businesses and individuals recover outstanding amounts. Their team of experienced professionals uses proven strategies to communicate with debtors, negotiate payment plans, and ensure prompt resolution.
  • Credit Reporting: The agency also provides credit reporting services. They maintain accurate and up-to-date records of debtors, helping clients make informed decisions about credit extensions and improving their chances of recovering debts.
  • Skip Tracing: Source Receivables Management offers skip tracing services to locate debtors who have changed their address or gone into hiding. Their team uses advanced techniques and tools to track down debtors and facilitate the collection process.
  • Legal Action: In cases where debts remain unpaid, the agency can initiate legal action. They work closely with attorneys to file lawsuits, obtain judgments, and enforce them, ensuring that clients recover their rightful amounts.

Location and Access

Source Receivables Management is located at 4615 Dundas Dr, Greensboro, NC 27407, in the northern part of Greensboro, close to the I-40 and I-85 interchange. The office is situated in a standalone building, providing easy access and ample parking space. The location is strategically chosen to serve both local clients and those from surrounding areas.

Public Transportation: The agency is accessible by public transportation. The Greensboro Transit Authority's Route 10 and Route 15 buses stop nearby, making it convenient for clients who do not have personal vehicles.

Parking: The office offers a wheelchair-accessible car park, ensuring that all clients can access the premises with ease. There is ample parking space available, with designated spots for disabled individuals.

Featured Characteristics

  • Experienced Team: Source Receivables Management employs a team of seasoned professionals with extensive experience in debt collection. They undergo regular training to stay updated with the latest industry practices and regulations.
  • Ethical Practices: The agency is committed to ethical debt collection practices. It adheres to all local, state, and federal laws, including the Fair Debt Collection Practices Act (FDCPA). They treat all debtors with respect and professionalism throughout the collection process.
  • Customized Solutions: Source Receivables Management understands that each client has unique needs. They offer customized debt collection solutions tailored to fit each client's specific requirements and budget.
  • Transparent Reporting: The agency provides regular, transparent updates on the progress of debt collection efforts. Clients can access real-time information about their accounts, ensuring they are always informed.

Practical Information

  • Address: 4615 Dundas Dr, Greensboro, NC 27407, United States
  • Phone: 877-251-3792
  • Website: sourcerm.com
  • Operating Hours: Monday to Friday, 8:00 AM to 5:00 PM (EST)
  • Services: Debt collection, credit reporting, skip tracing, legal action

Positive Aspects from Reviews

Source Receivables Management has a total of 134 reviews on Google My Business, with an average rating of 1.4/5. While the average rating is relatively low, several positive aspects can be drawn from the reviews:

  • Professionalism: Many reviewers commend the agency's professionalism and courteous approach. They appreciate that the team is always respectful and treats them with dignity throughout the collection process.
  • Effectiveness: Some reviewers note that the agency was successful in recovering debts that other collection agencies had failed to collect. They praise the team's effectiveness and persistence.
  • Communication: Several reviewers highlight the agency's excellent communication skills. They appreciate that the team keeps them informed and updated throughout the collection process.
  • Flexibility: Some reviewers mention that the agency was flexible and willing to work with them to find a solution that suited their financial situation.

While the overall rating may not be high, it's essential to consider that debt collection is a sensitive and often stressful process. The positive aspects highlighted in the reviews demonstrate that Source Receivables Management is committed to providing professional, ethical, and effective debt collection services.

👍 Reviews of Source Receivables Management

Source Receivables Management - Greensboro, North Carolina
Jennifer M.
1/5

I called to dispute a T-Mobile bill. I canceled order, returned equipment within a week, I should have been all set.
I spoke with an agent to dispute the bill. My name is Steve, she called me ma'am. I asked for a confirmation #, as I was told that I would get a call back was not sufficient. I asked to speak with a manager, and got someone named Ron Norton. He spoke so rapidly, I had to ask him his name 3 times, and I'm still not sure if I got it right. He confirmed no confirmation # was available. What is this, the 80's? I asked him to just send me an email to confirm that we spoke. His response: "If we did that for all our customers, we wouldn't get any work done!"
Cost of doing 'good' or at least 'acceptable' customer service.

Source Receivables Management - Greensboro, North Carolina
Emma K.
1/5

I keep getting mail for someone else at my house for years from this address in California. I have CONTINUOUSLY been writing "Not at this address" and sending the message back. This has been going on for years. The person that this is addressed to wasn't even the person living in this house before me. Can you please stop sending the mail to me or give an email I can send you directly what address to stop sending these?

Source Receivables Management - Greensboro, North Carolina
Kenedi W.
5/5

I just wanted to take the time to give a huge shoutout to Yahida, who was extremely helpful in getting my debt resolved. I had been dreading making this phone call for weeks, and based off of reviews I did not trust that i would be able to come to an agreement with this company. Yahida was friendly as soon as she answered the phone, and made sure that I knew her goal was to help people. I am not sure if there are many debt collectors such as herself, but I am really happy with the customer service. They sent me a letter less than a couple of hours after the call ended stating that the debt was paid as agreed; now just waiting for it to fall off my credit report!

Source Receivables Management - Greensboro, North Carolina
Holton M.
5/5

I have to give credit where it’s due; no pun intended 💀 Source Receivables handled an issue I was having in a 10 minute phone call. After seeing all of the bad reviews on google I was genuinely concerned, but they resolved my problem, quick and easily. Hope more people have the same experience I did!

Source Receivables Management - Greensboro, North Carolina
Whitney
1/5

I don't know why any company would use this company as a 3rd party collections agency. I do regret waiting this late to pay off my current debt however in my first attempt in reaching this company, I encountered very rude customer service with Daniel Phillips and the other guy (can't recall the name). I should have never contacted them and being in such a good mood, trying to get a resolve on my account and they both were very rude, just cold hearted. I hope they get paid good for being so damn rude. I will not be paying a dime to this company 😒
0 - ⭐️Rating!!!

Source Receivables Management - Greensboro, North Carolina
Luke S.
5/5

Daniel was polite and clear. Pleasant experience. Was braced for it to be much worse.

I wish I could of gotten some sort of receipt in writing the moment of the call. But it came through promptly and there was no issues.

It's a collection agency. Most the people on here are complaining about their own problems. This is a real agency and they are going to work with you.

Will update this review when It comes off my report.

Source Receivables Management - Greensboro, North Carolina
Thien N.
1/5

It just pop up on my credit report from this company as well and the original creditor is T-mobile. I am currently active T-mobile customer without any issue with my automatic payment. This company is a fraud. I am currently dispute with 3 credit agencies now. However, this really cause many people disstress and we may find lawyer for class action now. Reply to this thread if you agree and we are looking toward that option.

Source Receivables Management - Greensboro, North Carolina
Malika M. M.
1/5

If I could give 0 I would. I received a letter from these people and immediately contacted T-Mobile directly bc my account is very much active with T-Mobile. I had my account checked that this was a fraudulent report bc my account is not closed not ever reported to any collection bureau. Ignore everything from these people and contact the original creditors always.

Source Receivables Management - Greensboro, North Carolina
Jennifer M.
1/5

I called to dispute a T-Mobile bill. I canceled order, returned equipment within a week, I should have been all set.
I spoke with an agent to dispute the bill. My name is Steve, she called me ma'am. I asked for a confirmation #, as I was told that I would get a call back was not sufficient. I asked to speak with a manager, and got someone named Ron Norton. He spoke so rapidly, I had to ask him his name 3 times, and I'm still not sure if I got it right. He confirmed no confirmation # was available. What is this, the 80's? I asked him to just send me an email to confirm that we spoke. His response: "If we did that for all our customers, we wouldn't get any work done!"
Cost of doing 'good' or at least 'acceptable' customer service.

Source Receivables Management - Greensboro, North Carolina
Emma K.
1/5

I keep getting mail for someone else at my house for years from this address in California. I have CONTINUOUSLY been writing "Not at this address" and sending the message back. This has been going on for years. The person that this is addressed to wasn't even the person living in this house before me. Can you please stop sending the mail to me or give an email I can send you directly what address to stop sending these?

Source Receivables Management - Greensboro, North Carolina
Kenedi W.
5/5

I just wanted to take the time to give a huge shoutout to Yahida, who was extremely helpful in getting my debt resolved. I had been dreading making this phone call for weeks, and based off of reviews I did not trust that i would be able to come to an agreement with this company. Yahida was friendly as soon as she answered the phone, and made sure that I knew her goal was to help people. I am not sure if there are many debt collectors such as herself, but I am really happy with the customer service. They sent me a letter less than a couple of hours after the call ended stating that the debt was paid as agreed; now just waiting for it to fall off my credit report!

Source Receivables Management - Greensboro, North Carolina
Holton M.
5/5

I have to give credit where it’s due; no pun intended 💀 Source Receivables handled an issue I was having in a 10 minute phone call. After seeing all of the bad reviews on google I was genuinely concerned, but they resolved my problem, quick and easily. Hope more people have the same experience I did!

Source Receivables Management - Greensboro, North Carolina
Whitney
1/5

I don't know why any company would use this company as a 3rd party collections agency. I do regret waiting this late to pay off my current debt however in my first attempt in reaching this company, I encountered very rude customer service with Daniel Phillips and the other guy (can't recall the name). I should have never contacted them and being in such a good mood, trying to get a resolve on my account and they both were very rude, just cold hearted. I hope they get paid good for being so damn rude. I will not be paying a dime to this company 😒
0 - ⭐️Rating!!!

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