Southern California Edison Co - Cathedral City, California

Southern California Edison Company Overview

Southern California Edison, also known as SCE, is a prominent electric utility company located in Cathedral City, California. Established in 1941, the company has been providing reliable electricity to homes and businesses across Southern California for over seven decades. With a strong commitment to sustainability and environmental stewardship, SCE continues to innovate and expand its services to meet the evolving needs of its customers.

The company's headquarters is situated at 36100 Cathedral Canyon Dr, Cathedral City, CA 92234, United States, making it easily accessible for customers and employees alike. Southern California Edison can be reached by phone at 8006554555, or through their user-friendly website, sce.com.

Specialties and Services

Southern California Edison specializes in providing a comprehensive range of electric utility services to its customers. These include:

• Electricity generation and distribution
• Energy efficiency programs and incentives
• Renewable energy solutions
• Customized energy management plans
• Emergency response and restoration services

In addition, SCE is dedicated to promoting sustainability and reducing its environmental impact. The company has implemented numerous initiatives to increase the use of renewable energy sources, such as solar and wind power, and has invested heavily in energy storage and smart grid technology.

Accessibility and Amenities

Southern California Edison prioritizes accessibility and comfort for its customers. The company offers a wheelchair-accessible car park and entrance, ensuring that all individuals can easily access their services. Additionally, SCE provides a variety of resources and support to help customers manage their energy usage and bills, including online account management, bill payment options, and energy-saving tips.

Customer Reviews and Ratings

Southern California Edison has received a diverse range of customer reviews and opinions. On Google My Business, the company has amassed a total of 150 reviews, with an average rating of 1.4 out of 5 stars. While some customers have praised SCE for its reliability and customer service, others have expressed concerns regarding billing issues, communication, and overall satisfaction with their services. It is essential for potential customers to weigh these reviews and ratings when considering Southern California Edison as their electricity provider.

In conclusion, Southern California Edison is a well-established electric utility company serving the Southern California region. With a focus on sustainability, innovation, and customer support, SCE offers a range of services tailored to meet the diverse energy needs of its customers. While the company has received mixed reviews, it remains a prominent player in the electric utility industry, constantly striving to improve its services and address customer concerns.

👍 Reviews of Southern California Edison Co

Robert G.

1/5

Worthless company, shut power off in the middle of a cold spell, we are freezing and have animals and ederly. Would not recommend this company as they clearly can not keep a sufficient power suply to their customers and would rather them freeze and miss work with their tyrant scheme to make people pay more money. We pay nearly $500 a month just to have them shut off our electricity in the wee hours of the morning. If this is the only electric company you have for your area, move. They are not a good company at all and will rob you every way possible.

Billi K.

1/5

You know it's a monopoly when the company chooses to opt out of the BBB. They don't care about customer complaints because customers have no other options!!! You have to contact The California Public Utilities Commission (CPUC) to file a complaint and even then, nothing is done!!! They disconnected service at our business 3 weeks ago. We paid the full amount they said we owed ($9500) and then they disconnected us again 3 weeks later! They said we had a previous balance that they somehow missed adding to our bill. We called and all she said was "I see the printing error but there's nothing we can do". So now they've charged us the reconnect fee of almost $700 twice in less than a month! SCE has the monopoly over electricity here so they can rip people off and there's nothing anyone can do about it.

Douglas D.

1/5

I've never in my life rented a place and was forced to pay the previous renters bills. I've rented from people for 40 years and NEVER has any public utility company held me responsible for a prior Tennant. $8,000. Dollars you (SCE) ARE MAKING US PAY OR THREATEN TO SHUT IT OFF.

David R.

1/5

It is impossible to speak to customer service. Edison does not provide any information on fixing/updating equipment. Our power went out almost two weeks ago and now our neighborhood, in Palm Desert, is being powered by generators. There are no Edison employees working in the neighborhood. One week ago they marked up the street with red paint but never came back. Edison's customer service is substandard at best. The one person I spoke to was rude, referred to me as "dude" instead of the name on my account and provided no information. How many more evenings will we have to deal with flickering lights and noisy generators?

Melanie M.

5/5

I was having such a hard time getting the power transferred under my name until I spoke to Michelle this morning who went above and beyond to help me with getting everything squared away. She informed me of so many options and of so many programs that could help lower my bill and I’m just so grateful I got her on the phone she was so kind and patient and helpful! Thank you Michelle so much for your help!

Abril

1/5

If I could review with no start I would. This place is terrible. I have a sick mother and with the temperatures of 115 degrees they have power outages here in cathedral city. As I’m sending this message Im charging my phone in car because there’s a power outage again. I hope someone files a lawsuit against California Edison. Sign me up.

Mark G.

1/5

Bills paid at 1:00 PM, still no electricity, considering it is 7:48 PM, calls and letters have not helped.

shaana F.

1/5

SCE why are your rates so high? IID 6 miles away much better rates. Stop price gouging Business owners in the Coachella Valley