Susan Zeng - Zeng Real Estate - Orange County CA - Irvine, California

Lizzy

Working with Susan during my last home purchase was a game-changer. From the very beginning, she demonstrated not only incredible professionalism and expertise but also a deep personal commitment to ensuring my interests were protected. Susan made the entire process of purchasing a home seamless. She went above and beyond to ensure every detail was taken care of, and what really stood out to me was her ability to advocate for me when challenges arose. She helped with navigating negotiations, addressing last-minute issues, or simply keeping me informed and confident. Susan was always ensuring I was supported and defended. Thanks to Susan, we were able to secure our dream house smoothly in a short time with a great deal. Beyond her expertise, Susan’s warmth, patience, and genuine care made me feel like I wasn’t just another client, but a valued partner in the process. She even helped us during remodeling process, and provided great advice for school selection. I would highly recommend Susan to anyone who is looking for a realtor who will go the extra mile, fight for your best interests, and make the home buying process feel effortless.

luke W.

Susan did an amazing job with commutation and helping me understand the buying process. She was extremely good in data analysis. Her home value estimate was always very close to the sale price of the early homes we missed when we didn’t want to pay a fair price. I believe she benefits from her PhD education in engineering. We found our investment property at the best price right before the market started to pick up. She was always very informative and so pleasant to work with. I was so happy to buy my first investment property working with her!

lu W.

Outstanding professional for both buying and selling!!! Susan helped us both buy and sell a home at the same time and it was truly the best experience we’ve ever had in real estate! He represented our interests, as both buyers and sellers, perfectly and helped us negotiate the best deals possible on both. Exceptionally organized and easily accessible at any time, Susan provided us with clear communication along with data analytics and insights which greatly informed our decisions. Her expert marketing strategy for the sale of our home helped us be under contract after just one week on the market, above asking price and with multiple offers! We can’t say enough good things about her and highly recommend him to anyone looking to buy or sell a home!

zi S.

Great experience from start to finish. Susan and her team got it sold in record time at the highest price in the community! One weekend! Susan is professional, fair, and has a vast knowledge of the market. If you are looking for someone to get the job done, look no further.

Hadi N.

Be Cautious of Properties Listed by Susan Zeng!

Hello,
My family and I were interested in leasing a property in Irvine. Susan Zeng is the listing agent for this property (31 Bamboo, Irvine). Our paperwork was submitted and our finances checked out, we were ready to move this past January, but Susan was not responsive and not fulfilling her responsibilities to us or the owner. There were many attempts of contact to Susan from our real estate agent and us, but sadly no response.

The property was delisted after our attempt and was listed again a few weeks ago. It has been on the market for 106 days and if you are familiar with the housing market in orange county that is unheard of! We feel like something else is happening behind the scenes. We are frustrated because we liked the property and everything was going according to schedule, but because of Susan's professional incompetence nothing worked out.

XL C.

Susan helped me buy a house in Irvine, CA.

The entire process was smooth and very professional. I’m a first-time homebuyer but I didn't stress out at all. Susan was awesome and had the answers to all of my questions. If perhaps she didn’t happen to know, she researched it and got back to me quickly. She steered me in the right direction through the process when I got off course. In addition, Susan did an excellent job with all of the paperwork while keeping me informed of the whole process. I highly recommended Susan to anyone looking for a realtor.

M M.

Found a tenant for a home in Tustin, CA.

Susan was so nice. It's a time when it seems that realtors are impatient and only looking for a sale. She took her time with me and was very helpful. She hired a professional photographer for my apartment. Photos are beautiful. They're far better than those from any other realtors or property managers I've hired. I would definitely recommend Susan to anyone with real estate needs!

shu Z.

Good service!