T J Guyer Property Management - Lacey, Washington

Helga K.

Makes up their own policy not listed in contract!
Apartment manager acts like a friend then slaps you with a$150. Fine Playing for inspection! Which was rescinded for having flowers and birdfeeders and dog kennel, Subsequently $75 is owed, even though I wish it was stated it will be erased
My apartment is absolutely clean and spotless. That was never an issue.

Unbelievable.

Trevor

Trying to move down from Redmond, Wa. After days of constant emails from Julie and paying over $100 to apply Letting her know i have Cosigners as well as more money down if credit became an issue she would not even try to approve us. She was very unprofessional. I meet all other requirements with flying stars. if people had fantastic credit we would buy homes. ive never had an experience like this.

Rih &. L.

Bad management. Bad communication. False information. When it was time for us to move out, magically my initial walk through paperwork was not in my file and no where to be found. When I moved in, they rushed our move in and had us move in with wet carpets and the unit wasn’t even repainted from the old tenants living there previously. There was chipped cabinets, bad patch work and screws left in the walls from old tenant. When I got my deposit back I complained about being charged for paint and trimmings since when I first moved in, it wasn’t even repainted and or fixed up nicely for us. To me, they just needed us in quickly for payment. Everything I am describing was on our initial walk through paperwork that “they didn’t have” One of my biggest issues was I had a broken oven the whole 7 months I lived there. I had the manager in twice to fix it and he kept saying nothing was wrong with it. Any time I tried using my oven my smoke alarms would instantly go off because it would overheat and smoke. I eventually bought a griddle just to be able to cook in my own home. When discussing my final deposit they deducted me for things that were entirely unfair to charge me for since it was their on sight manager and maintenance who didn’t properly complete the unit and have it up to a move in ready standard when I initially moved in. I lost 100$ for paint and trimmings that weren’t finished when I moved in. They had 3 different managers in the matter of 2 months. I don’t recommend this place to anyone. I am highly upset how they went about things when I moved out got told many different things and it was the complete opposite. Supposedly these are luxury townhomes and they are far from that!

John D.

Thy wouldn't tell me over the phone why I was denied, got a email and it was because of my credit score 520 and my wage garnish for child support that Im paying off. I even had a cosigner and thy denied me right off after running my credit. I do not recommend paying the background fee of $50 if you have bad credit and child support owed.

Leo R.

Horrible management!
Received my deposit check under my name
and my ex-wife's name, even though I
provided the proper documentation that we
are divorced.
So now I can't cash the check. They refuse to
help.

Mitchell M.

I encountered a small pest issue while living in a Tacoma apartment owned by T J Guyer.
Called the main office, spoke with a woman Friday and she mentioned the landlord would get in touch with me asap.
By Monday I had received an update, and I can again feel comfortable in my home, thanks to the quick communication between the T J Guyer team and their staff abroad!

Adam D.

Lived in their properties for years. Terrible managers. Large price increases every year.

betsey F.

It's fabulous!