TA Travel Center - Buttonwillow, California

Millennial T.

if you're going to have a truck stop, why Oh why WOULD YOU BLOCK THE TRUCKERS ENTRANCE DOOR?! Average food, average parking lot but many spaces. always spots available. I'm assuming that's because this place is not good. tiny tiny showers where you can't even spread your elbows away from your body. and no matter how many times they re-do them, there's still the same old nasty feeling left underneath the new tile. My number 1 gripe about this place, is THEY BLOCK/LOCK THE SIDE DOOR BY THE TRUCK PARKING! they claim it's because of theft, but we all know it's because of laziness. any time I ask someone here for anything beyond a receipt, they don't know how to do it (except two very specific employees). I literally had to go behind the counter and show them step by step how to do a cash advance...twice! The fact that they've lied to me that they don't do them made me upset. I've been coming here for years, I know how it works, do NOT lie to customers. if you're going to have a truck stop, why Oh why WOULD YOU BLOCK THE TRUCKERS ENTRANCE DOOR?!

WESTCOASTEX V.

Marie and Andrew are 2 of the best employees ever. I stop by here at least 2 times a week to buy popcorn, and the other clerks make excuses not to make fresh popcorn. But Marie and Andrew told me they would make fresh popcorn for me. That was a great service and they deserve to be commended for their great customer service. The managers of the evening crew also deserve to be applauded too.
Hats off to the best service I ever had here!

Kathryn J.

Husband and wife team expedite truckers here. Had a very pleasant experience at this TA. There was a bit of a line, but the clerk apologized once we were attended to and took care of our needs professionally, quickly, and with a very pleasant and helpful demeanor. We purchased a shower (for $17) and requested a larger shower since we would be sharing the space. They happily accommodated us. We had shower #5. There was even a nice quiet trucker’s lounge upstairs with loungers and a large flatscreen.

My one and only complaint was that the entrance door near the truck diesel lanes was locked without a sign sending multiple truckers wandering around the building before realizing the main entrance in front was the only entrance open to the public. Removing the “welcome professional drivers” sign or placing a temporary sign redirecting drivers to the correct entrance would be appreciated I’m sure.

Andrey

Had a issue with my truck. Took it in for pm service and diagnostic. Mechanic was the nicest gentleman ever. He helped me out big time. Found one filter was bad. Cleared codes and truck is back on road no issues. Fast service. Showers are very clean and modern here. Will definitely come back again

Jonathan W.

Stopped here to get steer tires fixed and fuel. The staff was friendly got me into the shop in a reasonable amount of time. Clean restroom. My only complaint is when they finish the tire work they left the lubricant all over my rim and tire and also they gouged and scratched the rims. Given one was already gouged a little on one side now it’s worse and the other side is gouged. Yes this is a company truck and it’s not perfect but you shouldn’t do damage during maintenance. Also wipe things down after you work on them don’t leave lubricants all over peoples rims or was that done to mask the damage. Also the tires didn’t even have the correct tire pressure posted on the fender of the truck 110 psi

Hardtail B.

Your crew Andrew is smell so bad. I’m not the only costumer complaining about it but you guys need to do something or talk to him. Its your store policy for sure

Eppy C.

While traveling recently we made a stop at the truck stop. And I must say the store was clean and the staff were very helpful. Especially an employee by the name of Karina. Thank you for your assistance, you were so helpful.

Lorenzo M. J.

For a more thorough service review, I like to draw upon several “sample sizes” before providing a review. This particular way, the content review doesn't hinge upon an isolated incident, a bad/disgruntled employee, a bad work day, and/or a single mistake.

As such, I’ve had several (service repair) occurrences with this particular TA SERVICE SHOP and the collective results of those occurrences led me to provide a 5-Star Rating Review for the TA SERVICE REPAIR center in Buttonwillow, CA.

The various staff members (on several different work shifts) are knowledgeable about the offered repair services, while being quickly responsive in their oral communications (be-eth over telephone conversations and/or in-person conversations).