Terpstra Automotive - Chittenango, New York

Introduction

Nestled in the heart of Chittenango, New York, Terpstra Automotive, located at 260 Genesee St, stands as a beacon of reliability and expertise in the automotive industry. This family-owned and operated business has been serving the local community and travelers alike for decades, earning a reputation for exceptional customer service and top-notch auto parts.

Main Services

• Auto Parts Store: Terpstra Automotive specializes in providing a wide array of auto parts, ranging from the latest models to vintage vehicles. Their extensive inventory ensures that you'll find the right part for your vehicle.
• Knowledgeable Staff: The team at Terpstra Automotive boasts a wealth of experience and expertise. They are dedicated to helping you find the correct part for your vehicle's make and model, ensuring a smooth and efficient repair process.
• Quick Turnaround: Terpstra Automotive understands the importance of getting you back on the road as soon as possible. They strive for quick turnaround times, ensuring minimal disruption to your daily schedule.
• Traveler Assistance: As a popular stop for travelers along the I-90 corridor, Terpstra Automotive goes the extra mile to assist those passing through. They have been known to help travelers find hard-to-source parts and provide local recommendations.

Location and Access

Terpstra Automotive is situated at 260 Genesee St, Chittenango, NY 13037, United States, right off I-90, Exit 34. The store is easily accessible, being just a short drive from the interstate and located in a well-lit, safe neighborhood. The surrounding area offers various amenities, including dining options and accommodations, making it a convenient stop for both locals and travelers.

Featured Characteristics

• Wheelchair-Accessible Parking and Entrance: Terpstra Automotive is committed to ensuring accessibility for all customers. They provide a designated wheelchair-accessible parking spot and a wheelchair-accessible entrance, making the store easily navigable for those with mobility issues.
• Payment Options: To cater to a wide range of customers, Terpstra Automotive accepts various payment methods. These include credit cards, debit cards, and NFC mobile payments, providing convenience and flexibility.
• Local Family Owned: As a family-owned and operated business, Terpstra Automotive understands the importance of community engagement. They take pride in providing personalized service and supporting local initiatives.

Practical Information

• Address: 260 Genesee St, Chittenango, NY 13037, United States
• Phone: 315-687-9805
• Store Hours: Monday - Friday: 8:00 AM - 5:00 PM, Saturday: 8:00 AM - 12:00 PM, Sunday: Closed

Customer Reviews: Positive Aspects

Terpstra Automotive has earned an impressive average rating of 4.9/5 from 27 reviews on Google My Business, a testament to their exceptional service. Customers consistently praise the following aspects:

• Knowledgeable Staff: Many customers commend the staff's expertise and willingness to help, often going above and beyond to ensure customer satisfaction.
• Quick Service: Several customers appreciate the quick turnaround times, often highlighting that the staff worked efficiently to find the correct part and get them back on the road as soon as possible.
• Wide Variety of Parts: Some customers praise the store's extensive inventory, noting that they were able to find parts for both common and harder-to-find vehicle makes and models.
• Friendly Atmosphere: A few customers mention the welcoming and friendly atmosphere, which they found refreshing and enjoyable.

👍 Reviews of Terpstra Automotive

Rufus M.

5/5

Great Service and very knowledgeable staff. Was traveling through the area when I had a problem and they were able to get the part for me and got me back on the road. Yes, its an old place, but I will take a knowledgeable staff with excellent customer service over flashy florescent competitors that hire people that have limited knowledge of automobiles.

Chris T.

5/5

Great little family owned company that has been around before I was boren. My grandfather and father and myself have used these guys for parts for years and they usually can beat any of the competition in the area and great quality customer service.

Mike S.

5/5

Super knowledgeable and friendly service. Even better prices. Don't shop anywhere else if you can help it. You won't regret it.

Sarah T.

5/5

Been in business for over 30 years and always knows the answer to any automotive or moving parts questions. I always rather give money to the small business and than the big man. Great prices too

Paul G.

3/5

The place is a dump but they always have what i need. Prices are good too. Staff is friendly but I've never tried a return.

George S.

5/5

Great service, smart, knowledgeable, good prices, l think I just might be a loyal customer.

Cody Q.

5/5

Great parts store great Guy's really good prices family owned they also make hydraulic lines there highly recommend using this store

Sean M.

5/5

Good people, great prices, and definitely more knowledgeable then advanced auto, when it comes to the applications of parts they sell.