The Agency - New York, New York

Noah C.

I worked with Marsha Essman (via a recommendation from.a coworker) to find a home away from home to live in for my weekly long distance commute to NYC. She listened to my needs, desires, and budgets to organize two efficient afternoons of looking at properties.

When we found one that I liked, she continued to work to make sure the entire process went smoothly and was always available and prompt in getting back to me.

I 100% recommend her to anyone looking to buy or rent in NYC.

Ben L.

Sandy Wong provides great assistance to your rental search with clarity on all specifics for each unit, allowing you to have all the information readily available to plan your viewings. She's very familiar with the neighborhoods you're targeting and handles all interactions with Management on your behalf, I would recommend her to all as a trusted and reliable partner for an organized apartment search.

Mary R.

Michelle Wu is such a consummate real estate professional that I am writing my first Google review! Usually the worst part about renting is the agency fee, but for the first time I paid it gladly. Michelle magically built a relationship with us that was authentic and highly personalized all while deftly vetting rigorously on behalf of the landlord; so much so that I would have sworn she owned the building! As an agent, she was incredibly responsive, knowledgeable, dedicated, and principled. She works with The Agency who also offered complimentary concierge services to help with relocation. They were wonderful as well and every single time I mentioned her name, they had the same opinion of her as I. Hence the Google review! As an owner, buyer, or future renter, I will always turn to Michelle.

Barbara B.

I recently worked with Ben Falchi to find an apartment in New York, and I had an incredible experience. Moving to the city from out of the country, I had no clue what the market was like or its practices. Ben was incredibly knowledgeable and reassuring throughout the entire process. We landed my dream apartment after only a half day of viewings, and I could not be happier. Highly recommend!

Antonia P.

Money-pit: Relocating to NYC from out-of-state for a new job with no local knowledge or contacts. Priceless: Real Estate Agent Michelle Wu. Met with many agents and walked many miles with no success. At the end of the third expensive trip, missed the last open house, but Michelle immediately turned around and was there in 10. For over two months, she has continued to exceed expectations as a real estate professional representing all sides with integrity. And she continues to surprise with her ability to problem-solve and assist. She and her affiliated company, The Agency, provided complimentary relocation concierge services. Again, priceless. Whether buying, selling, or renting, Michelle Wu is the only way to go.

Olivia S.

Highly recommend the Agency - specifically Anthony - for your rental needs! Anthony was absolutely amazing and got me my dream apartment under budget in less than 24 hours! The entire process was very smooth, easy, and quick. Being my first time renting in NYC, Anthony gave me a great breakdown of what to expect, what was needed of me, and what he would handle - which was pretty much everything. He took the time to understand my needs and wants and by the next day took me to 5 different great apartments, where I was able to find and apply to my apartment that day! He handled everything including reviewing the lease and staying in contact after signing until I was fully moved in and satisfied. Will be referring friends and definitely using again for my next place!

h K.

I’ve inquired a handful of times to Erika Mayas listing in New York City for the last few days. Not once did I get an email back from her or the team at The Agency and it was until I texted her that she called me (to which I couldn’t answer) and then continued to not respond to any additional questions I had. The lack of professionalism is astounding! Poor communications skills and can’t keep track of her listings I guess. Don’t expect a response from her if you see her on the listing.

trade A.

Highly recommend Michelle Wu is very professional, passionated, hard working and not greedy. To protect my interest as an owner, Michelle helped me to screen prospects and found the right tenant for my property. Follow up on all paperwork, communicate with me and the potential prospect through the process. I highly recommend Michelle and I will use her service again for my next tenant.