The Arches Apartments - El Cajon, California

Michael S.

I recently had the pleasure of working with the manager Erik during my rental application and move-in process, and I cannot express enough how impressed I was with the level of assistance I received.

From the very first interaction, my apartment manager was incredibly responsive and helpful. They took the time to explain the entire application process, ensuring that I understood each step and what was required of me. Their patience and willingness to answer all my questions made what can often be a stressful experience feel seamless and straightforward.

Once my application was submitted, I was kept in the loop at every stage. The manager provided timely updates, which alleviated any concerns I had about the status of my application. It was clear that they genuinely cared about my experience and wanted to ensure everything went smoothly.

Overall, I couldn’t have asked for a better experience. The professionalism, kindness, and dedication demonstrated by my apartment manager truly made a difference. I highly recommend this property to anyone looking for a new home, as the management team is top-notch and genuinely committed to their residents’ satisfaction. Thank you for making my future transition so easy and enjoyable!

Juicerr1k

The leasing manager Eric was very rude and disrespectful towards us for no reason despite our cordial and warm attitude. After we submitted our application and a reserve for $550 dollars, he took almost 4 weeks to process our application whilst another apartment complex processed ours WITHIN 4 DAYS the following week. He then tells us our security reserve is non refundable as it has “surpassed 52 hours”. Due to his rude and disrespectful demeanor and his incompetence to process our application, we are down $550 dollars. That’s fine though, as I wouldn’t want such an unprofessional and incompetent person as my apartment manager anyways.

Nicole

Management is easy to deal with. I enjoy engaging in conversation. Work orders on my apartment is quickly taken care of. I have no complaints with management. It is a quiet place to live.

Jamie L.

Erik and the Arches Team are stellar. Projects are started and finished quickly with the utmost care. Highly recommend!

Melissa E.

The apartment complex is really nice and quiet, everyone is so friendly. It’s comforting to know that anytime I can call the front office the leasing manager Erik will be right there to help answer any questions I may have. The move in process was made super easy and exciting because of Erik. He made the whole process feel very welcoming. I would recommend this complex to anybody looking for an affordable place to live.

Amanda M.

We just moved into the arches recently and when looking at apts, we noticed that the arches are so clean and well kept compared to other places. The manager, Erick, is always so helpful and attentive that the move in process was so easy and seamless. Definitely goes above and beyond for his tenants!

Kelsey C.

This apartment complex is very calm and quiet. The apartment manager is always so kind and helpful and really makes you feel like there are no dumb questions. Recently, I was struggling to log into the updated resident portal (which is so much better now) and he made the process super easy!

Corey B.

The apartment complex is really nice and quiet, everyone is friendly and I’ve lived here for 3 months so far with no issues. Anytime I call the front office Erik the leasing manager makes sure any issues I may have are taken care of in a timely manner. The move in process was made super easy because of Erik and he is also very friendly. I would recommend this complex to anybody looking for an affordable place to live while still being close to San Diego.