The Caroline K. Huo Group - Burlingame, California

Rebecca H.

Caroline's name came highly recommended by our family's trusted financial advisor, so when they made the recommendation we listened. We ultimately chose her, though, because she and her team truly understood what we wanted and were best qualified to actively find the type of buyer we were looking for. The team was sharp, experienced, and continuously demonstrated that they would best represent our interests. Beyond their expertise, the team had exceptional communication. Our family has particularly high communication needs, which is often a point of frustration for us, but the team not only met but exceeded our expectations. I was also really impressed with how kind, sensitive, and thoughtful Caroline is. She truly understood what we were going through and cared.

Marc C.

When we went through the different realtors, some were kind of generic at the beginning. Then we met Caroline. Caroline laid out a data-driven plan right at the start with information about the market, our competition, and which buyers to target. After speaking with her, we immediately knew this was the team to work with. Everything about working with Caroline and her team exceeded our expectations. The team was incredibly hands-on, meaning the transition and sale went smoothly, even though we were halfway across the country. Overall, we felt safe and reassured throughout the entire process. The team handled everything, and we never had to worry. The results of selling were incredible, even during a holiday week. We highly recommend the Caroline K. Huo Group—they know exactly what they’re doing, and we’re thrilled with everything they did for us. We've already been recommending them to our friends and family!

Anthony A.

I’ve worked with The Caroline K. Huo Group to sell two homes in San Mateo, and there are two things that differentiate you from other real estate agents and groups: Pricing strategy and Service level. Caroline and Kyle’s approach to a pricing strategy made the most sense for the current market and having worked with you guys before I knew you weren’t going to give me a number that wouldn’t actually work. Another important aspect of selling this home was the story of the home and how livable it is, and you knocked it out of the park. The whole marketing package exceeded expectations. The Behind The Door video really was killer, and the photography and drone footage was incredible. I think highly of your team, and the service level was a total lights-out experience; you guys did a phenomenal job. I love interacting with you guys, believe your team is phenomenal, and have nothing but great things from working with you to sell my home. I will and do already recommend The Caroline K. Huo Group to anyone who is thinking about buying, selling, or investing in real estate in the San Francisco Bay Area.

Muoi L.

We had the pleasure of working with Josh at Caroline Huo Group throughout our home purchase journey. He's been there every step of the way advocating for us and offering strategic options best suited for our family. Entering into a real estate transaction can be overwhelming and daunting with so much at stake. With that in mind, Josh is very thoughtful and respectful in how he navigates this milestone with us. He worked diligently and continuously kept us informed of every stage of the process while taking us seamlessly to the finish line.

Josh has remarkable follow throughs and is highly responsive during the entire engagement. He's extremely professional but yet personable. We are so happy to have Josh on this important chapter with us. Keep up the excellent work!

Prerna S.

My husband and I were contemplating starting the process of buying a home when we received a postcard for your team's buyer workshop. I thought, “Maybe I’ll call and sign up." Instead of a workshop, we met with Josh for a 1:1, and just talking to him made us feel so comfortable letting him take the lead. He didn’t try to sell the company or himself; he just listened to us and took the time to understand our needs. We were so impressed we didn’t feel the need to speak with anyone else and scheduled another call just four days later to start searching for a home in earnest. We learned a lot throughout the process because everything was new, but we never felt anxious or uncertain because of Josh and your team’s support. With other service providers, you’re always told as an empty promise, “We will take care of you,” but that’s exactly what happened with Josh and his team. We felt incredibly well taken care of. Josh front-loaded what to expect and kept in communication. He is very prompt, and it was impressive that everyone on the team maintained that same high level of professionalism and responsiveness. The outcome of working with Josh truly exceeded our expectations. Just imagine an anxious first-time buyer responding to a flyer and immediately finding someone they can trust—that’s rare, and that’s exactly what we found. Your team set the bar exceptionally high for us. Overall, we felt safe and cared for throughout the entire experience. I cannot recommend Josh or your team enough, and have already connected Josh to a loved one who is searching for a home.

Stacey C.

Just purchased my first home, a condo, with my amazing realtor, Kyle, from Caroline K. Hugo group. The process is overwhelming for a newbie, but I always felt that I was in the best possible hands with Kyle. He was there for me every step of the way, always going above and beyond to explain things, do extra research, and ensure I was informed about everything. Our relationship started as client/realtor, and now we’re friends—he truly cares about his clients and wants to make sure they have a seamless experience. Would absolutely recommend him and the whole team at CKH if you’re in the market for a new home!

Parya J.

We were introduced to your team through a good friend who works for KW in Chicago. Throughout the process, I learned how much technology is involved and how many rules and expectations there are. Despite that, I never felt overwhelmed because your team did an amazing job preparing me for each step. The entire experience went much smoother than I expected, and it felt great knowing I had a proactive team supporting me the whole way. Whenever I had questions—whether about finances, loans, or anything else—Pablo had all our answers. In particular, he was so patient with us as first-time homebuyers, and I felt competent and prepared the entire time. I highly recommend working with Pablo and his team at the Caroline K. Huo Group.

Simon L.

Julian has been an absolutely incredible resource throughout our almost one year journey hunting for a home in the Bay Area. Extremely responsive and helpful regarding any questions we had (there were many) even outside normal working hours, especially given we were entirely new to this whole process! He walked us through step-by-step and devised strategies tailor-made for us based on our home preferences and financials to make sure our offers on homes we really liked were strong. In fact, our offer on the home we purchased was below a competing offer by a decent amount thanks to his advice and diligent negotiation with the seller! His familiarity and expertise in the locale has truly been invaluable given the highly competitive nature of purchasing a home in the Bay and the comparatively low inventory of multi-family homes. During closing, he also provided regular updates to make sure things were progressing smoothly and even after has been helping provide vetted contacts for any renovations we want to do. Absolute superstar and highly recommend, especially for any new and prospective homebuyers out there!