The Lodge at Redmond Ridge - Redmond, Washington

Emma B.

My experience has been so wonderful! Terese has walked me through the entire application process, and helped me with clear communication and clarity. Before I applied, I thought living at The Lodge would be way out of my reach. So I tried another apt and quickly realized that I didn’t want to be there. I’m filled with gratitude after deciding to call The Lodge, and from the start of just a phone call there, I have felt supported. Also, I’m absolutely amazed at how easy the whole process was! Thank you so much for all your support Terese!!

Gull S.

First they accepted our move in at the beginning of the month but unfortunately the Samoan guy and the leasing office lady totally rejected and they are not in their words and we were over charged for 21 days.

The leasing office lady is acts very unprofessional and when we ordered maintenance although some of them are urgent but it takes weeks to be fixed. Before moving in to please make sure everything is fixed.

Jacqueline C.

If you love water leaking from your ceiling, mold, and slow responses from management, then this is the place for you!

I live on the top floor, and I’ve already dealt with a water leak once before. A drywall vendor came to fix it, but now it’s happening again in the exact same spot. This time, we’re told it’s a roofing issue, and the drywall vendor won’t touch our ceiling until the roof is repaired.

Management ignores my concerns about getting the roof fixed, even though it’s clearly the root of the problem. It’s their responsibility to maintain certain parts of the property, but apparently, the roof isn’t a priority!

Reshad E.

You will regret moving here. They over charged me for 21 days although they had accepted my move in date at the beginning of the month. Both the lady at the leasing office is very un professional and the Samoan guy too. You report for maintenance and it takes over months to complete your work order. I came to the leasing office and told it many times but the lady answers it in a rude and unprofessional way and hangs up the phone without listening to your concern at all.

Elissa O.

Noise is horrible, parking is rough unless you have a reserved paid for spot. But your friends and family will have a very hard time finding parking that isn’t far away. Walls are thin you can EVERYTHING down to your neighbors bathroom habits and plumbing is old and loud. I am currently in the middle of dealing with an excessively loud neighbor situation. Maybe if you have an upper unit you would have less noise from neighbors above or a forest facing unit from the noise of cars at all hours. Apartment living can be unenjoyable but I do believe many things are preventable. I would love to change this rating and hope to see my situation remedied.

Cooper G.

I am writing this review to warn others about the terrible experience I had living at The Lodge Apartments. The management lacks vital communication to residents, and the property is poorly maintained. Unfortunately this is due to the high turnover rate of the property.

I moved into this apartment complex in 2022, and had nothing but problems. The first week I moved in, we were warned by multiple residents to move out as soon as possible. Additionally, over the course of living here we had other residents tell us that they were excited to more out of this place due to all of their unsolved issues and security concerns.

When signing, we applied for the ARCH program, to which they told us we made to much to apply for. They set our incomes to the incorrect amount and screwed us out of that pricing, causing us to pay full price and pinch pennies for a year. We were told this a week before we had to move in. $600-700 extra in rent really breaks incomes.

Unfortunately, key maintenance on the buildings exterior, such as replacing the gutters, never happened while we lived here. What did happen however, was multiple pieces of furniture getting ruined by clogged gutters spilling on to balconies and patios. Furthermore, sidewalks became quite the hazard (especially walking at night when you have to park your car on the opposite side of the complex), were becoming old,weathered, and broken. With hem being poorly lit at night they were more dangerous than walking through the asphalt parking lot.

The apartments themselves are also poorly maintained. The walls are thin, so I can hear my neighbors talking and moving around all the time. The floors are creaky, and the appliances are old and outdated. For example our microwave was made in April of 2001. Additionally our Fridge would build up ice and they said there wasn't room in the budget to fix/get a new one. That same excuse was told when our toilet lid broke...the toilet were apparently purchased on liquidation discount and haven't been made since the 90s. We lived for 5 months without a toilet lid....who knows what health concerns that caused us.

I am very disappointed with this apartment complex. I would not recommend it to anyone looking for a place to live.

Here are some specific examples of the problems I have experienced:

-Finding a parking spot. They do not enforce their parking policy which has caused us to drive for 10-20 minutes to find a spot. Some nights it's street parking just to be somewhat close to our apartment.

-The maintenance staff took days to respond to requests to fix problems with my apartment.

-The walls are thin and I can hear my neighbors talking and moving around all the time.

-The floors are creaky and the appliances are old and outdated.

-I hope this review will help other people avoid making the same mistake I did by moving into this apartment complex.

In addition to the problems I have already mentioned, I would also like to add that the management while being there was unhelpful. I have tried to contact them on several occasions to resolve the issues I have been having, but they have been very dismissive and unhelpful. We found out later that the complex had many months with no office staff.

I am very disappointed with my experience at this apartment complex. I would not recommend it to anyone. Simpson Properties...do better, this is on you, not your staff.

Ruky K.

I just experienced the most predatory application process for a rental property at The Lodge at Redmond Ridge. They completely disregarded my exceptional screening results as a primary applicant. They based their decision to give us conditional approval on the secondary applicant who has a short credit history. I wonder if primary and secondary mean the same thing. Perhaps change this terminology otherwise it's meaningless to the applicants. Conditional Approval meant that we give them another deposit of about $2,700 for them to keep until we have to leave their housing. I thought this was so unfair and even offered references from our previous apartment but it didn't help. It's due to this unfairness that I decided to cancel the application. They said they would send me a check for the $200 deposit but obviously not the application fees. And then I got an email saying that they won't send back the $200 based on their policy that they keep the deposit after 72 hours. This 72-hour window was impacted by a power outage in King County, which slowed communication with their office. When I asked them to reconsider because the outage is out of our control, they said no. I am just happy that we don't have to live in a place that is as greedy and predatory as this. You take money from a family with 2 little kids? Shame on you! I hope this helps another family that's considering living here.

Kelly O.

We are going on my 6th year here at the Lodge and we love it. Great communication with the management team. If there is a problem they answer you then same day! With that said, we’ve ink had a couple maintenance issues and they were handled immediately and one occasion with a flood from upstairs having their fire alarm go off from a kitchen fire. The sprinkler system went off and flooded our bathroom kitchen and the middle of the living room was leaking through the ceiling. They were on it! Called me at work to let me know and when I got home they were already extracting the water. Living in an apartment with others surrounding you, you need to realize that you are going to hear your neighbors at times, but nothing major a did so. Just call them. They are on it! Seriously, this is the best apartment complex I have ever lived.

All in all. 5 stars. The grounds are kept beautifully. Lots of nature and all around very good vibe!!!