The Summit - Mesquite, Texas

k P.

Now that i’m free from this cesspit of an apartment and the office retaliation, let me share my experience.

Don’t believe the photos they have, or the fake reviews they pay for or bribe out of people. Westdale is a corporation that cuts costs whenever possible, and it’s blatantly obvious by looking at this property.

Not only did our bathroom ceiling cave in 2-3 times leaking water from a broken A/C they never got to fixing in my almost 3 years living there, the roaches are impossible to get rid of despite how clean you are.

Kids in the 100s will be in the pool area every weekend of summer blasting the worst music ever carrying fake guns and breaking equipment. The office staff doesn’t clean it up though, they barely do anything.

Don’t have high hopes for them answering the phone after they improperly have your car towed either. They won’t.

They will, however, offer you the experience of living in a falling apart complex, do foundation work right outside your door and leave holes lining the sidewalk and front step (right in front of our door might I add). Want your fire alarm going off and the FD showing up multiple times due to electrical malfunction? They got it.

Our microwave also fell out. Literally.

The complex is covered in dog poop.

When I say it is visible how little the staff cares about the maintenance of the facility, and how little the residents care or are able to act like actual adults, it is VISIBLE.

We pay the same amount of rent they charge for a 1 bed, for a 2 bedroom new build unit in McKinney.

The people who run this complex are scam artists. Your best bet is to not move here unless you enjoy mental torture to the fullest degree.

I seriously suspect mold infestation along with the bugs, but have no solid proof. I Will say my health issues got tremendously better once leaving.

Spare yourself, your sanity, and your bank account. This heaping pile of trash they call a complex is not worth the insane price tag they put on it.

Maybe if they hired semi-competent people at the front office to stand up to corporate, they wouldn’t have the issues they have now.

Do what you want, but all I can say is, this complex was a living nightmare to experience.

They delete reviews as well, or retaliate if you still live there. Be careful.

Cherish I.

My experience with the summit was great I lived here about 3 years, the office staff and managers were ,great the customer service was top tier, work orders were always done very prompt I enjoyed the amentities I used the onsite gym and business center ,and I liked the amazon hub so packages never got lost .They even let me use a vacant apartment when they had to work on my bathroom. They worked with me at the end of my lease due to a property I planned moving to didn't have my apartment ready in time, for my lease end, that was a life saver, communication was awesome as well. My main reason for moving is being closer to my job, only complaint is seeing roaches however they did have pest control and they did treat it, hower with apartments if everyone isnt mandatory getting treated they won't 100% go away. But I would reccomend them.because thats something that can be fixed, with making all tentants be sprayed atleast once a month Thanks again for everything.

Anthony T.

I do not know where to begin. I have lived at The Summit Apartments for 5 years and I must say every year has gotten worse with the leasing office, and maintenance. If there was a way to give them a negative star I would. The leasing office ignored several complaints I've made to them. As far as informing you of any changes the complex is making or even returning a phone call when they say they will "get back to you" they are very unprofessional. This apartment complex will charge you for the mistakes THEY make. In the five years living here I have received 1 carpet cleaning and they charged me for carpet damages once I moved. I have made several complaints about not having a mail box key which went ignored to the point I had to use relatives address to receive mail. They charged me for not returning in that key , which they never gave me one, as well. My front door lock was broken due to some type of malfunction with the lock. I put my key in to lock the door and when i pulled it out the lock came with it, ultimately resulting in me being locked out. I called the "emergency maintenance line" which of course I got no response. I was forced to call a lock smith and pay close to $400 dollars to get a new lock put on. I spoke with the leasing office in which they informed me that they have never in the history of their company reimbursed or credited anyone for anything. I spoke with the corporate office at Wesdale Asset Management on this matter as well as previous matters and they told me they would "get back to me" which they never did. And yes, once again they charged me for this as well once I recently moved. They charged me for damage to the front door which I have pictures showing no damage. I never received a follow up on this matter. Maintenance does not respond in a timely matter regardless of emergency. Also, when maintenance actually finishes a job they NEVER clean up after themselves. They have left trash on my counters several times and took a week to install a new toilet when they put new toilets in all the units. I was forced to use the gym toilet because mine was down for a week. This is the only upgrade that they have done to the unit in 5 years outside of painting the outside doors and rails which they do often. We also had a gate code for years all residents knew and grew comfortable using and with no warning they changed the code and claimed it was only for the office and maintenance workers to use which was an obvious sudden inconvenience for residents. They also changed parking requirements with little warning outside of an email, which if not met will result in your vehicle being towed as well as any guests vehicle that may be parked on the property. This is an inconvenience because there are no assigned parking spots as well as no visitor parking. Of course they have increased rent every year, which I understand that is every property in todays time, however they have made little to no upgrades to the property outside of painting. The way this complex operates I would not be exaggerating by calling it just short of a scam the way they will charge or hold you responsible for the mistakes they make, as well as find any reason to tow your vehicle. This is a terribly ran complex and I would not recommend living here to my worse enemy. The Summit Apartments does not treat their residents with any type of value or respect from corporate, to the leasing agents, down to maintenance workers which is why I ultimately decided to move for good.

Angie S.

I’ve lived at The Summit for 6 years now. My experience has been EXCEPTIONAL! Initially I lived into a 2-bedroom and from there I transferred to a 3-bedroom. The staff and managers made my transfer easy! Each time I have a maintenance request it’s answered quickly and the maintenance staff always leaves the area clean. I have enjoyed the upgrades to the complex that makes its look much better and the add of the lockers makes it safe for me to receive packages. I enjoy living here and have just renewed!

DeGloria C.

It’s been peaceful 18 months at the Summit. The office staff, AMAZING, and I sincerely mean this.
Always helpful the times I had questions or needed something, maintenance responded quickly, very clean, no problems with heat or air. My apartment faced the street and it was quite and nice neighbors and most importantly never a problem with parking. Again thanks for a great 18 months.

Youssef E.

Great staff , friendly and very helpful. I have been a residence since last year December and had many concerns upon moving in to the Summit. The staff there from Cardisha to Samantha have been very responsive and have worked through all concerns I had.

I am enjoying my stay and I haven’t been bothered with neighbors loud music or dogs being left out without proper attention or trash not being picked up. I would recommend moving in there if you are on a pursue of a well maintained property that’s affordable and have great access to surrounding amenities in Mesquite!

K H.

I lived in The Summit Apartments for 14 years. I know it's a long time to be in an apartment in the same complex. No it's not that I couldn't move. The staff and maintenance were exceptional. I have been through several staff changes. I wouldn't have stayed if I was not comfortable. I had the best neighbors after 14 years...Farewell To The Summit.

LeVonue B.

I recently had the pleasure of residing at Summit Apartments in Mesquite, Texas, and I cannot speak highly enough of my experience. From the moment I moved in, I was impressed by the professionalism and friendliness of the staff. The apartments themselves are spacious, modern, and well-maintained, providing a comfortable and inviting living environment.

One of the standout features of Summit Apartments is the range of amenities available to residents. From the well-equipped fitness center to the sparkling swimming pool, there's something for everyone to enjoy. The community events organized by the management team are also a fantastic way to connect with neighbors and create a sense of community.

Additionally, the location of Summit Apartments is unbeatable. With easy access to major highways, shopping centers, and dining options, everything you could possibly need is just a short drive away.

Overall, I highly recommend Summit Apartments to anyone looking for a top-notch living experience in Mesquite. The combination of exceptional service, modern amenities, and convenient location make it truly stand out as one of the best places to call home.