Top Level Property Management LLC - Fitchburg, Wisconsin

Sara P.

I’ve had a fantastic experience thus far with Top Level Property Management. From touring the property to signing the lease, we worked with one leasing agent which made the process much more personable and efficient. Thank you to Hunter for being a communicative and kind agent.
Another thank you goes out to Lisa from maintenance. We had some issues with the property shortly after moving in, all of which were taken care of quickly. On one of the larger issues, Lisa’s promptness and cheery attitude truly made a difference to alleviate our stress and make our experience better.

John R.

As a real estate professional in Dane County, I’ve worked with a lot of property management companies, and Top Level Property Management stands out as one of the best. They are straightforward, honest, and go above and beyond to ensure both owners and tenants have a great experience.

From tenant screening and maintenance to rent collection and communication, they handle everything with professionalism and integrity. Knowing that my clients and fellow property owners have a trusted, reliable team managing their investments gives me peace of mind.

📍 They serve Madison, Sun Prairie, Middleton, Fitchburg, Verona, and surrounding areas. If you're looking for a top-notch property management company in Madison, WI, I highly recommend Top Level Property Management! ⭐⭐⭐⭐⭐

Richard

From start to finish, this company exceeded our expectations in both the sale of our previous home and the purchase of our new one. As a client for over a decade, I can confidently say that their service has remained consistently superb. Their communication with us throughout the process was consistent, frequent, and extremely transparent. Never did we feel rushed or pushed towards a decision, which made the entire process significantly less stressful.

What truly distinguishes this company is their unwavering dedication to client satisfaction. When unforeseen issues arose with our newly acquired property, the owner, Jack, himself intervened to provide support and solutions. This level of commitment and willingness to go the extra mile fostered a deep sense of trust and solidified our loyalty. We wholeheartedly recommend this company for property management or real estate transactions and look forward to continuing our partnership with them in the future.

Zack

Top level property management has been my go-to for the past decade of my real estate business, and I couldn’t ask for a better team. They’re honest, reliable, and always go above and beyond. Whether it’s handling maintenance, finding great tenants, or just giving solid advice, they make owning property so much easier. It’s rare to find a company that truly cares, but these guys do.

kalpana S.

Jack was an absolute rockstar. His patience, professionalism, knowledge of the market, and ability to provide a clear guidance step by step made it easier for me as a first time home buyer. He went above and beyond to find me a perfect home. Jack was an outstanding realtor. I highly recommend him to anyone looking for a reliable realtor who will get you just what you’re looking for in your next home.

Mariah

My experience with Top Level Property was extremely frustrating due to their lack of responsiveness. Hunter took days to respond to emails, and no one was ever available to answer calls or respond to the company’s general email. Communication was poor throughout the entire process, making it difficult to get timely updates.

When I finally got a response, I expressed my concerns about the lack of communication, but rather than acknowledging the issue, Hunter simply deflected blame and justified their process without addressing the delays or lack of availability. He then told us—out of the blue—that the apartment we were interested in already had an approved application, despite giving us no prior indication of this.

In a competitive rental market, you would expect better efficiency, transparency, and professionalism, but this company failed in all aspects. I would not recommend working with them if you value clear communication and accountability.

**EDIT AS OF 3/14**

Jack Cheng, the owner of this property management company, has reached out to me, threatening to take legal action if I do not remove my review. My review is based on my personal experience, and I stand by what I wrote.

Idiris F.

I’ve had an excellent experience as a resident with Top Level Property Management. The team is professional and responsive, and the property is well-maintained. A special shoutout to Lisa over with maintenance—she’s absolutely amazing! She’s incredibly timely with communication and always ensures any issues are addressed quickly and efficiently. I truly appreciate the great service and can’t recommend them enough!

Erina O.

Top Level Property provides high-end services. I had great experience with them. They are very helpful with what I don’t know/understand about real estate, response was so quick. I would highly recommend them if you are thinking about buying a property.