USA Properties Fund, Inc. - Roseville, California

n I. A.

I am a resident at one of the properties in Monterey County and I have had a great experience. Management is really nice and helpful. Always attentive and ready to help. Property is always clean and well maintained. Building is well built and in a great location. The Community manager is very nice and is always ready to help in any capacity as well as her assistant and the facility maintenance person. There is also a helpful program working alongside the apartments called LifeSTEPS and the person their is always happy and available to help us with what ever we need. This is a great place to live.

LYNNE E.

When I first moved into my apartment I thought it was going to be so nice Here but I was dead wrong. Not long after I moved in my car was illegally towed and I lost it because I could no afford to get out of impound. According to these people , I VOLUNTARILY gave my car to them. Everyone knows if you let a car sit in a tow yard you will ensure fees so...? They gave me so many different people to talk to and different excuses why it was towed plus got there big bad lawyers on me and I'm just a disabled senior citizen that cold do except let them have it. Till this day I'm still fighting
To get compensated for my car!

R_Stone

Was asked to take a behavior/personality test..Applied for a
Supervisor position and was called by hr and said property wanted to go in another direction..Ad is still up for position..They made a judgement on personality test..She arranged another interview for another property.. immediately upon walking in I was given very hard glances by two individuals who introduced themselves as Community manager and regional manager.. the community manager barely looked at me and when she did it was with contempt and disgust.. she was short.. she was rude..and she was irritating.. they both stared me up and down and judged me immediately based upon my appearance..you don't have to be a rocket scientist to see this.. Bad start.. I honestly believe they made their decision by taking one look at me.. the questions they asked were fluff superficial stupid and honestly designed to trip me up.. I was joined by video by someone who claimed to be a regional maintenance supervisor... his questions were of a little bit more substance however he seemed to be also uninterested.. I have almost 30 years experience probably more than over half the applicants that they're going to interview but they made their decision based upon my appearance and my age.. I received an email not even 20 minutes after I walked out the door that they were not interested..This is a place you definitely want to stay away from folks.. this is affordable housing so I logged a complaint with the state of California and with the Feds for possible discrimination.. I am also part of a Blog/group who shares information with others and I have informed other maintenance people about my discriminatory experience and I have put a shout out to investors as well..Absolute power corrupts absolutely...

Brenda H.

My AC has been leaking for 2 years all I get is a plumber to look at it hand in his report and then nothing. Now my office manager has quit I'll be calling the main office this time

Grantwriter G.

We are pleased to have Valerie as Manager. She sent us the notice of the Fire systems / Sprinklers for the 10th of November. HOWEVER, Houston/Maintenance/whoever, RANG ALL THE ALARMS ON THE 9TH - REPEATEDLY. Everyone reacted, evacuating, putting pets in carriers, trying to find the source of smoke or fire... What did you think we would do?!! We were expecting testing on the 10th, so when a fire alarm repeatedly goes off on the 9th, we should react to a possible fire!!! Somebody ought to be FIRED! Not our Manager, the idiots who came a day early, and rang all our bells. If you set off an alarm in a school, you are jailed for a false alarm. These people should face penalties for false alarm, causing elderly residents distress. This is going on Google.

Terry H.

In 7 years of residency, I have witnessed the detioriation of my surroundings. The once sparkling breezeway railings are now always dusty. The hallway floors show layers of stains. The apartment linoleum easily rips and peels.

The website mentions a fitness center, computer center, reading area, and activities room. We no longer have access to any of these amenities. The otherwise locked door is only open during rent collection times. I so miss the community pot lucks.

Taka G.

This company needs to state their rental qualifications. It scores on an debit vs income ratio. There's an income and debt limit. It's not based on income twice the rent. Their qualifications works against working seniors. How is their an income limit and debt limit? USA Pick your poison! This is why seniors can't find housing. If you're on section 8 it's ok. They'll receive a tax break and guaranteed money.

6gina M.

Seriously such a great multi-family property management company. They take amazing care of their residents and team. And their properties are top notch!