Vantage Community Management - Lacey, Washington

Address: 8290 28th Ct NE C, Lacey, WA 98516.
Phone: 04554464.
Website: vantagecommunities.net
Specialties: Property management company, Association / Organization.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 168 reviews on Google My Business.
Average opinion: 2.3/5.

📌 Location of Vantage Community Management

Vantage Community Management 8290 28th Ct NE C, Lacey, WA 98516

☎️04554464

⏰ Open Hours of Vantage Community Management

Monday: 10 AM–2 PM
Tuesday: 10 AM–2 PM
Wednesday: 10 AM–2 PM
Thursday: 10 AM–2 PM
Friday: Closed
Saturday: Closed
Sunday: Closed

Vantage Community Management: An Overview

When considering property management services, especially for residential communities and associations, the selection of a reliable and efficient management company is paramount. Vantage Community Management, located at 8290 28th Ct NE C, Lacey, WA 98516, stands as a notable entity in the region, offering specialized services tailored to the needs of property owners and community organizations. Their operational focus is clearly defined, providing expertise in areas such as property management and association/organization oversight.

As a property management company, Vantage Community Management likely handles a multitude of tasks crucial for maintaining smooth-running residential communities. These responsibilities often encompass financial management, including budgeting, accounting, and tenant relations; property maintenance, ensuring that common areas and individual units remain in good condition; vendor coordination, managing contracts with service providers; and community governance, helping associations run their meetings and affairs effectively. Their specialization extends to Association / Organization management, indicating a strong capability in handling the specific regulations and communication needs of homeowners' associations, community boards, and other collective entities, ensuring their objectives are met and members are well-informed.

Location and Accessibility

Strategically situated in Lacey, Washington, Vantage Community Management operates within a key community in the Pacific Northwest. This location allows them to serve clients effectively within this region. For individuals seeking their services, the physical address is provided for potential in-person inquiries or visits. Thoughtful consideration has also been given to accessibility, as evidenced by their mention of a Wheelchair accessible entrance and Wheelchair accessible parking lot. This demonstrates a commitment to ensuring that their premises are welcoming and accommodating for all visitors, reflecting a level of service consciousness that extends beyond typical business operations.

Contact Information

For those interested in learning more or seeking services, Vantage Community Management provides multiple points of contact. Their official Phone number is 04554464, allowing for direct communication to address specific inquiries or requirements. Alternatively, potential clients or collaborators can explore their offerings further through their Website, accessible at www.vantagecommunities.net. This online resource likely offers detailed information about their services, the properties they manage, and potentially case studies or testimonials detailing their approach and successes.

Reputation and Client Feedback

In assessing the standing of any service provider, customer reviews offer invaluable insights. Vantage Community Management has garnered attention through its presence on Google My Business, where it holds a significant number of reviews – 168 to be precise. While the average rating stands at 2.3 out of 5, potentially indicating areas for improvement or mixed experiences, it's crucial to delve deeper into the feedback received. Among the volume of reviews, valuable perspectives emerge, highlighting specific interactions and outcomes. For instance, one review lauds an individual named Shaun A., describing him as "the absolute best" and "the goldmine" after previous unsatisfactory experiences with other companies. This testimonial underscores Shaun's apparent dedication, extensive experience, and proactive approach. He is noted for consistently anticipating needs, not just the obvious ones but the unforeseen ones too, ensuring the community's requirements are thoroughly addressed. This focus on going "above and beyond" and his unmatched commitment resonates strongly with the community seeking his services. Such positive feedback, even when balanced against a lower average rating, provides a more nuanced understanding of the company's capabilities and the quality of management offered by key personnel.

While the average score might suggest a need for broader satisfaction across all client touchpoints, the specific praise for Shaun A. indicates that performance can vary depending on the individual managing a project or the overall client relationship. When evaluating Vantage Community Management, potential clients should consider not only the average rating but also the nature of the feedback, looking for patterns in positive experiences as well as areas consistently mentioned for improvement. The existence of such testimonials suggests that Vantage Community Management does have personnel who deliver exceptional service, and connecting with the right point of contact might be a critical factor in achieving a successful partnership.

The information available, including their location details, service specializations, accessibility features, and the volume of client feedback, provides a comprehensive foundation for anyone researching Vantage Community Management. This data allows potential clients to gauge the company's operational scope, physical accessibility, and market presence, alongside a preliminary understanding of their market reputation and the potential for personalized, high-impact management services, as exemplified by the experiences of communities fortunate enough to work with individuals like Shaun A.

👍 Reviews of Vantage Community Management

Vantage Community Management - Lacey, Washington

Laura D.

5/5

Shaun A. Is the absolute best! After having other community management companies for our HOA we were hoping to land on one that would not disappoint us, and we hit the goldmine with Shaun at Vantage. He always goes above and beyond and ensure he shares the needs (including unforeseen needs) of our community. His dedication and experience is unmatched!

Natasha S.

1/5

This HOA does NOT CARE AT ALL ABOUT THE PEOPLE LIVING IN THEIR PROPERTIES. I had a bird make a nest in my wall, pull out insulation and I sent them an email about it and they never did anything. I emailed them about this one neighbor who has his dogs off leash and poops ALLL OVER THE PUBLIC COMMUNITY SPACE and they never responded to that either. They don’t enforce parking (people parking on the fire lanes or in alleys). IF THERE IS A FIRE THE TRUCK WILL NOT BE ABLE TO SAVE US DUDE!!!!! IT CANT PULL UP cause the HOA doesn’t give a shit where people park! I pay around $300 a month and that is such bullshit, they do NOTHING. $300 for basically just trash services every week and once in a while landscaping is ridiculous. I’ve lived here for a few years now and they have raised the monthly price twice. Without giving anything in return. Do not recommend.

Jéff A.

1/5

They want me to paint my shake shingle accent vinyl siding. So, I contacted a professional painter to ask how to prep & paint a swath to be approved by the HOA. Understand, people use vinyl siding so they never have to paint their siding. The painter had me use vinegar & water on a wash cloth to prep the vinyl siding. When I stepped back to look at it, it was already new-looking on that prepped area. So, I told the property management I was having it professionally cleaned - that it was oxidation (contractor came out and said that). The first time they cleaned it, it looked better, but not great. So, I paid them to come back & scrub it with their chemicals. It improved, but not enough. They used brushes. Now, since then I've had two contractors look at the front of my house & voluntarily tell me my house looks "good" & "new."
Still, I plan to pay another contractor to clean it better when the weather improves. If it doesn't work the third time, I'll have it painted. Many houses in our neighborhood have oxidation way worse on their shake shingle vinyl siding, but their colors don't highlight it like my color does. I looked at a couple houses in our neighborhood which have the same color accent siding, but have been painted as the property managers demanded. Now, those homes look cheaper. Their siding looks like plastic, & if it wasn't prepped, it will flake off in the next few years. I have a nice house & have no desire to cheapen the look.
While dealing with this & sanding, caulking, & painting my wood trim, the property management sent us a letter about a court hearing. I called and asked for a new date for it since I was going to be out of town at that time. I didn't hear anything else until about a month later I noticed they were garnishing my wages (this has never happened to us). Then, they also garnished my wife's! We have an adult dusabled daughter at home, my wife flies back to the Midwest every month to help care for her father, & I work two jobs just to try to make ends meet. Yet, they began garnishing $2300 a month out of our paychecks without any warning.
Their lawyer said they would see about possibly removing or lowering fees & would try to work with me. They asked how much I could pay per month, I told them. They sent me legal paperwork, asking my wife and I to sign papers agreeing to more than double what I said I could try - in further garnishments. I asked for documentation of what we still owe, & after having $5000 garnished already, they claim I owe $16,000+!
This is outrageous! I spoke with my own choice of HOA lawyers & both said I have a strong case, but the amount they have to charge me to fight for me is even more. Ugh!
I'm sure they notice all the oxidation on everyone else's accent shake shingle vinyl siding, but I doubt they're taking this kind of money away from them to punish them into compliance. I've spoken to several, & it seems they're not being harassed like this.
This is a nightmare. I want out!

Marilyn G.

1/5

Our HOA recently ended a long term accounting relationship with Vantage. Their accounting was slipshod, numerous of our charges were charged to a different HOAs account. Their reports were overly complicated. They did not follow up with things they said they would do. Last year they proposed a new contract, but never responded when tried to negotiate and get clarification.

OOC M.

1/5

Please use a different management company Their book work is substandard. There web site is very hard to negotiate. To make a payment is absolutely impossible at times, always have to check their invoice on charges. I give them -3 on a scale. Terrible!!

Charles E.

1/5

One of the board members of our hoa works for them and ever since we’ve had them none of the bills have been consistent. When it comes to voting for as a community over 3/4 of the members didn’t get their ballot, but we still get our dues bill. I wouldn’t give a star but that’s not an option.

Sai M.

1/5

Look at their reviews guys. One more reason that we all hate HOAs. No communication and no customer service lifting the phone. Had to $150. Hope other HOAs would avoid these companies. Otherwise it’s pain to home owners

Most unethical and unprofessional HOA managment in Thurston county. They NEVER mailed the first notice, directly send the second notice and asking me to pay $50 fine.

Zack M.

1/5

They have terrible communication and refuse to abide by the policies they enforce. They make the Post Office the week before Christmas look efficient. Heather Thomas is our "manager" in Lacey, WA. Apparently, she has yet to master answering a phone or returning an email.