Village Property Management - Palm Springs, California

Rob R.

Recently, Village Property Management became the property management for the building I live in. The owner decided to turn the management of the building over to VPM because he wanted to fully retire.

In the short time (one month) that VPM has been managing the building, they have fixed some security issues that been on-going for a couple of months prior. They have been responsive to requests for service and communicate timely.

Paraphrasing a line from Casablanca, " I think this is the beginning of a beautiful relationship." Thank you Michael and your team.

Kristopher F.

Michael and his team are the best property managers I have ever worked with. Ethics, integrity, and efficiency are integral to their operation. I am lucky to have them as my property managers!

Royal J. C.

I have lived in the Coachella Valley since 1991. I have done business with several management companies since then. I consider VPM to be clearly the best. Their properties always seem to be in great condition, and they communicate well with tenants or prospective ones. I am grateful to them as I was treated with dignity and respect throughout the leasing process. Especially grateful to James and Michael. Would definetely recommend Village Property Management to a relative or close friend.
LZ

Desert D. C.

We had a very positive experience with VPM in the Palm Springs area. They went out of their way to help us with our rental needs. Latest technology helps too. We accomplished everything via comprehensive texts and they were always personally available. Great interactive and cool website. Very pleased indeed.
Mr. Z.

Matthew I.

I am a current tenant of Village Property Management in Palm Springs. They are the second owners of the property I rent and I absolutely cannot recommend them. Please avoid renting property from these managers, here's why:

I am going on two weeks without hot water at the property I rent. It took VPM four days to get anyone out to the property to figure it out; the gentleman they sent showed up an hour late, looked at the heater and essentially said "yes, it's broken" and indicated that VPM had not given him approval to fix it. "It could be fixed tomorrow if I had approval." That was a week ago. Today I still have no hot water- the company they have contracted ordered the wrong hot water heater, supposedly, and keep pushing it off. Maybe it is the vendor's fault that they use, however, it is incumbent on VPM to hire maintenance companies that can respond to urgent maintenance problems in an appropriate timeframe. Lack of hot water for a weekend is perhaps acceptable- two weeks? Unbelievable and is in violation of several California State Housing Codes.

Meanwhile, I am paying $200 more a month for VPM's "management" compared to the previous management company.

I'm genuinely fearful that for the remainder of my lease that any further urgent maintenance will be met with the same lack of urgency that has been demonstrated by Michael Heath, Stephanie Bonner, and the rest of VPM's team. Rent at your own risk!

Angel T.

I had sewage backing up from the cesspool into my deep shower. This happened twice during my one year lease, within a three month span of time. Plumbers who came out lacked the appropriate equipment aand had to return. There was only the temporary solution to removing 'wipey' flushed by a neighbor and not removing blocked, damaged pipe.

Randall S.

Management of Aruba apartments on Riverside Drive is quite sad. We have heard that Michael was very good and responds to issues but haven’t had that experience. A tenant there is extremely ill and needs his sister to gain access to his apartment as he’s in the hospital and the keys were left inside when the paramedics came to transfer him to the hospital at 3 am. He refuses to grant access and has said they need to get a locksmith. How can someone be so heartless?

Steven D.

I have had the pleasure of living in a property managed by Village Property Management. They are extremely attentive when asked to make service calls and their on-line request form is very effective. A change of landscaper in the last several months has made a noticeable difference to the property.
The only thing that could make this property better is if the owners would agree to either install a jaccuzzi or heat the pool so we can take full advantage of the property 12 months of the year. I hope to stay here a long time!