Vista Management Services - Coeur d'Alene, Idaho

RachelRose W. H.

If I could give zero or negative scores I would. I was set to move into my new apartment, approved and waiting on my service animal paperwork to come from my doctor and they rented my unit out from under me. I had 6 days until I moved in... now I'm starting from the bottom and don't know where I will move. Their employee Jill White verbally attacked me and tried to gas light me and said some terribly rude things to me. I had to drive into the office to even talk with the manager and Jill was saying I never confirmed but I have documented replies that I did confirm and they even said we were good to go... and 6 days before I am expected to move they rented the unit. This entire experience has been so terrible. When I asked for an explanation of why they tried to tell me I didn't confirm but I did and have written proof.. they just wanted to have it rented. I am the spiritual leader to a faith based organization and I have never in my life experienced this kind of rudeness and especially not in Idaho.. THIS IS NOT LOCAL KINDNESS. This is unprofessional people trying to get their money and don't care who they put out. I gave confirmation, I was waiting on paperwork and they rented my home out from under me.

I will never ever rent or do business with this company and I pray for your safety and peace of mind you don't either! May God bless these souls and help them be better more honorable people in the future.

Anne L.

My first experience with Vista, was a horrible one. For starters, applications are not cheap, $50 a person. The first woman I spoke to sounded pretty promising. So my small family waited for the application process to be finished with hope.
Couple days go by and I finally receive a call. She started off ok, but wouldn’t give any details of WHY we got denied. I can ASSURE you very calmly, I asked a why, because we have never run into this problem before. The application asked for three years rental history…I gave them exactly that, she told me a had lack of rental history? And basically said it was my fault for not adding more (after giving them exactly what they asked for) then after I inquire about another thing in the report, she decides to raise her voice louder, started speaking over me, not letting me say one word in, and saying things like “you aren’t going to convince me otherwise” and “you can’t change my mind” ….I wasn’t even trying to change any one’s mind at all. What I was trying to figure out was what exactly went wrong and how I can fix it FOR FUTURE applications if need be. I was trying to figure out the problem I’ve never had before, to correct it, so my small family can get approved for a place to stay (elsewhere of course) Then the best part came along…she HUNG UP on me. I give my word, no one yelled at this woman, not one thing was said angrily, and no cuss words were thrown. I’ve had other apartment complexes be more helpful, without receiving one penny of my money. And after $100 later you would think she would at least point me in the right direction, so I wouldn’t run into it in the future. Needless to say I’m pretty upset, it was extremely unprofessional and frankly rude. My family is simply trying to secure housing, and basically all this woman could say to Me was your SOL.

Angels A. U. A.

I am glad I rented with Vista for a year at my Post Falls apartment. I really appreciate that they gave me a chance, with perfect rental history but not so perfect credit. I showed that they made a good decision trusting me as I always paid my rent early, was a very quiet tenant, and kept my home nice and clean.

I had read some of the mixed reviews, but now I know that they go by the individual tenant's behavior, as they happily gave me my deposit refund and treated me very well.

If you are a good tenant, then I would recommend renting through Vista management, definitely. I like them and will always appreciate them. 🙂 M.A.

Haley G.

If I could give more stars, I would. The people who helped my partner and I find a property were incredibly kind and patient with us. I have never had such a lovely interaction with a property management company before this. Highly recommend!

Ryan O.

DO NOT RENT FROM THIS COMPANY THEY ARE A FRAUD COMPANY THEY STOLE MY DEPOSIT AND ARE NOW BILLING ME AVOID ALL CONTACT THEY ARE THIEVES!

Victoria M.

We have been renting from Vista Management for more than 3 years now. We have always found them to be polite and helpful. They are professional and take their job very seriously — annual inspections, follow-up letters, rules to be followed — but as we take good care of the house we rent and pay our bills, we have never had any issues.

Caitlyn C.

A lot of people give rental companies a bad wrap especially if they are denied for understandable reasons. Vista has been very great to us for the last 3 years. We were young when we first contacted Vista and not many people trust a young couple to rent. They understood that we had to start somewhere and have not disappointed yet. They have responded to maintenance requests in a timely manner and address concerned appropriately. We are looking into are second property with them.

computerfened

I have been with Vista Property Management for a lot of years. I feel like overall they are a good service. The rentals they have are cheap in quality. Don't expect to have good neighbors because you probably wont. When you have a problem make sure to let them know right away because they sometimes like to take there time. You just have to keep bothering them. You absolutely need to give them thirty days notice before leaving. Deposits are shaky at best consider any deposit you give them gone. Don't worry about them not accepting you because of the background check if you cant rent from them you just cant rent.